First off, Ginny is your girl! She was so helpful and informative on what products do and how they…read morecan help. Super friendly - I couldn't rave enough about her!! This office is very kind and patient, answering any and all questions we had. It's a bit on the pricier side, but the care and service is stellar. Such a kind office!!

Staff and Doctor Stenke were thorough in assessment, explanations met my needs, and treatment…read moredecisions were individualized to me. It is difficult to ask for more!!

I actually give zero stars. The PA Elliott is beyond rude. I had a terrible visit with him and…read moreended up walking out. He was so degrading. I've never been treated so poorly. I would not come here!!

I will be contacting Texas health resources, and the connections I have with them and the state…read moremedical board about this office. Accountability must be held in the society we live in and from what I've seen and heard this office should be closed down and the doctor not be able to practice medicine anymore. The phlebotomist tried to draw blood five different times until they finally suggested going somewhere different because they could not do it. Missing work 6 individual days to give blood? All because they couldn't complete the task at hand? There is quite a bit to discuss about this office and I'll leave it to Texas health and the medical board to decide.

I went to core Physical Medicine (Keller) 2 yrs ago to get a consult and a PT session for my…read moreshoulder. I was told the cost WITHOUT insurance was $275 and the cost with insurance was $275 but it would count towards my yearly deductible. I opted for the cost with insurance as they were the same. I only went to one session. 2 months later I get a bill for $347.41. When i called them they said my insurance did not cover the entire submitted amount. which was over $1800.00. I asked them to waive the charges as the cost without insurance was only going to be $275.00. They would not waive the outstanding balance and to this day I am being chased down for the outstanding bill. I will say the safe was great but I would be weary on going back and definitely check with your insurance before doing business.

therapists juggle several patients at a time, after finishing the assign exercise you wait for…read moresomeone to come back with next exercise. I did self pay for agreed amount because of high deductible plan, they did run a check of insurance to determine this. My credit card was billed the agreed $325 upon check in each session. THEN they billed insurance and required additional $408.71 months after I finished therapy sessions. When I received the bill and called to question it, they told me I signed to agree let them bill insurance. Even the bill they mailed says $325 self pay payment for all my visits, and then BCBS gets billed each instance. Beware if you have similar circumstances. I'm extremely displeased.

What can I say 5 weeks post op? I can't say enough good things about Dr Haile and staff!…read moreThis has been the easiest surgery I've ever had. Absolutely no pain from my total hip replacement! I've been up and walking right after my surgery and no issues since. At one month it honestly felt 100% healed I marvel at how that's possible. I attribute it to the professional care I received!

The physicians I've seen are good here but I've been waiting following surgery for an authorization…read moreto get sent to my insurance company (TRICARE Prime) so I can start physical therapy (should have been submitted with the referral). Per my insurance company, it is on the same tab in Availity - Providers- TriWest; when you submit the referrals (as the provider). Only a referral was made and PT requires both. So now it still needs to be submitted but now they are saying my PCP needs to. This was the same way in east region (now west for Texas) so I don't know why this is like a new thing to them with authorizations. They worked me into rehab in the meantime which is nice; when I called they wouldn't do that without charging me per visit out of pocket. Overall good but that part was pretty disorganized to say the least. https://tricare.mil/referrals

Great and friendly staff, very informative and really listen to you. Dr. Hrnack is an awesome guy…read moreand straight forward.

From the owner: Dr. Hrnack believes in treating his patient's as if they were one of his own family. What may work…read morefor one patient, may not work for all. Every patient is their own individual and as such, care of each patient needs to be tailored to that particular patients needs. Surgery should always be the last option. He wants to make sure that with any diagnosis, even if surgery is necessary, the patient should leave the office with a firm understanding of the problem and the treatment plan to address

Dr Stevens is knowledgeable, friendly and puts me at ease. The office staff is absolutely…read moredelightful! I would highly recommend!

They couldn't have been nicer. Blake especially. Unfortunately, I'm going out of state in 10 days…read morefor 3 weeks but will return.

WHY I LOVE MY SPINAL CORD STIMULATOR!!!!! I have CRPS. I…read morenever heard of this condition until I was diagnosed with it 2 years ago. I lived in tremendous pain for 5 years. I went from one orthopedic surgeon to the next, and the next and the next.... for those 5 years. Not one surgeon seemly understood why I could pick the worst pain in my foot. All the doctors I saw agreed my foot was in terrible condition, with multiple SERIOUS problems. They all confirmed I needed multiple surgery. But that was not possible. Every surgeon claimed that they could not preform all the surgeries on everything that was wrong with my foot. They stated, "a bomb went off in my foot", "If I fixed everything that was wrong with your foot it would take 12 hours on the operating table", If I repair everything you will never be able to walk again". The question that all the surgeon presented to me was, "where doe it hurt the most"? I couldn't answer that, My entire foot hurt, every where, all the time, and differently. It could change multiple times a day. The only thing that I knew to be true was the pain was constant, and at time unbearable. The pain was like giving birth to my feet almost every day. I seriously was losing hope. I cried a lot! I finally went to UTSW to see Dr.Dane Wukich, the head of Orthopedics. He knew what was wrong. He referred me to Dr. Bhatla. That is where my story changes. I was told about the Abbott spinal cord stimulator. At first, I was so afraid to get the device. I looked on line and saw the reviews. I scared myself out of it, but honestly the pain was so intense it was like, "What do I have to lose?" I just jumped in with all my fears and did it a year and a half ago. I have never been so happy I did something in my entire life. My pain was manageable after I decided to take a leap of blind faith. I still have pain, but not like it was. I have never had a pain level of a 9 in my feet again after I got the device. I have referred 4 of my friends that lived with high levels of daily pain. They all know me well and saw the difference in my life. Everyone of the got the implant. They all are very happy with the results. They all have different results, but they all have less, and one friend has NO MORE PAIN. I seriously can not understand why anyone living with chronic pain does not want a stimulator. It works better than pain medication. I know. I truly know! I have to adjust my stimulator at times and it knocks out pain better than any medication can.

Not upfront about cost. Unnecessary testing they try to…read morehold patients responsible for. A UDS over the counter is $20 at Walgreens for a pack of 4. They sent me a bill for over $300 for a UDS I did not need. I was 7 months pregnant referred by my chiropractor when adjustments, acupuncture, hot and cold applications were not working. I was informed when in the exam room that I needed to provide a UDS. However, I was not informed how expensive this test was going to be at all! Had I been informed about the crazy cost, I would have gone somewhere else. When relaying this to the office, they continued to use blanket statements and tell me there was a medical need for this. How? Patient comes in requesting imaging and localized steroids if possible. Patient denies request for any controlled substances and is actively pregnant. Dr. is unable to do any interventions except PT referral. I have no issues doing a UDS. But 700??? That is a conversation you need to disclose to patients. That is unacceptable and poor business practice. Destiny who originally made my appointment was superb. Nursing staff was kind. NP or PA under original physician on my second appointment was fantastic. HOWEVER, office as a whole and provider very unhappy with how they handle business.