1. Airrich Heating and Cooling Inc

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Cameron, NC

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Airrich Heating and Cooling Inc

4.4 (7 reviews)
Closed • 8:00 am - 6:00 pm

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4 months ago

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5 years ago

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6 years ago

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9 years ago

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8 years ago

As always, Airrich is amazing, Always on time and very particular about there work. Very nice and polite.

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6 years ago

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8 years ago

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Comfort First Heating and Cooling - Reliable HVAC, plumbing, and electrical services in Sanford to keep your home safe, efficient, and running smoothly.

Comfort First Heating and Cooling

(87 reviews)

This review is ONLY REGARDING REPAIR CALLS!! A little after…read more8 AM this morning I called back, explained to the customer service person what had happened and how I had not received any phone calls after calling multiple times. I finally get a call back about 915 this morning. They were trying to schedule my appointment for Monday. They explained that they were booked up, and how Monday was the earliest they had. When I explained that I had paid a lot of money for this unit and how I have had three problems with the unit in the last year and a half, they said "we moved some things around, so somebody will be able to come out there today and quick. So the guy came, and apparently the plan was to only "look" and see what the problem was. The guy said somebody would be out Monday or Tuesday to fix the problem. At no point did they tell me todays appointment was going to be a "diagnostic call". I was misled into believing they would fix the problem today. Because I bought my thermostat with mY HVAC there was a warranty on my thermostat. This was the only reason I did not replace it myself. Yes Comfort First Heating & Air had really good customer service during the sale portion, but once the sale was finalized their customer service has lacked. UPDATE: after speaking with Joe L. The service manager he was able to correct part of the problem. Joe was friendly and quick to take action. Thank you, Joe.

They were supposed to come between 9am and 1pm. I was supposed to be the first stop due to my job…read moremeeting. They never came in that time frame. I am getting tired of the stupid Maddie AI. I will not renew my contract with this company if they can't even have a human talk to me. It's disrespectful to not show up and even more disrespectful to have AI customer service that is not even able to handle the problem. Just stay away.

Air Pro Heating, Air & Electric - TEAM AIR PRO

Air Pro Heating, Air & Electric

(14 reviews)

Nick is pretty amazing. I have now had to use AP two times in the last 6 months. Each time Nick has…read morebooked an appointment ASAP for me. First time I was on vacation and my heat stopped functioning. This was early January and IT WAS FREEZING. My poor sister and dogs were like Ice cubes! Nick was here within 24 hours and worked quickly to get it situated. I can't remember exactly what was wrong but he got the heat working same day! There ended up being another issue due to the fix so then the heat wouldn't turn off (not something I believe he could have controlled) however we called and someone (I honestly think it was Javi) came out same night at like 9pm to fix it for us! They did all this for us while consulting with my mother and sister because my husband and I were unreachable! Most recently my ac stopped working. I was offered a special they were running for cleaning every six months that saved me some money. Nick made it out in 48 hours to assess the situation and was back within 24 hours (had to wait for my unit to thaw) to fix it! They are affordable, professional, and prompt! I will continue to use them as they have earned a lifetime customer. Thank you!!!

This company needs to have customer service training. The company scheduled service dates without…read moreconsulting customers. If you call to schedule a same day service for the technician to come and give you a diagnostic on your system is $145, and other companies charge $95-$99 for the same day. I took my AC units service contract to another company who had better pricing and better customer service.

Airrich Heating and Cooling Inc - hvac - Updated October 2026

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