Placed an order on Feb 4. Items never arrived and tracking shows it hasn't been delivered to the…read morepost office yet. They don't respond to emails or phone calls. I feel scammed!

This company has a history of taking a customer's money on a credit card and not shipping the…read moremerchandise ordered. I did not know this when I placed my order. I have no idea why this company is still in business.

In 2007, I commissioned a small job from Sew Shore -- custom embroidered hats for my husband and…read moreour immediate family to celebrate his new boat, *The Mighty Terrapin*. At the time, the company was owned by my brother, Steve Sherman, who founded Sew Shore in 1986 and poured his heart into building the business. My husband loved those hats almost as much as he loved his boat. Sadly, we lost my incredible brother in 2019. After his passing, his longtime colleague, Jason Marshall, took over the business. Fast forward to 2026: *The Mighty Terrapin* needed repairs that would have cost more than the boat was worth, so we made the bittersweet decision to replace her with *The Mighty Terrapin II*. And of course, a new boat meant my husband needed new hats. I reached out to Jason -- whom I hadn't seen since my brother's Celebration of Life -- and asked if there was any chance the original embroidery file still existed. Within 20 minutes, he found it. I was honestly stunned. I contacted him on April 13, and by April 23 the hats had arrived via UPS from Naples, Florida, to Northern Virginia. I gave them to my husband for his birthday, and when I told him that Jason had GIFTED the hats to him, he was speechless. It wasn't just the hats that meant so much. It was the kindness. The loyalty. The fact that, years later, Jason still cared enough to help preserve a small piece of my brother's legacy. In a world where genuine customer service and personal connection can feel increasingly rare, Jason went above and beyond. If you are looking for custom embroidery, I cannot recommend Sew Shore / United Uniforms highly enough. Jason is doing my brother, Steve, proud.

Do NOT use this place! Customer service is horrible in every way. They did not follow up on my…read moreorder - which you must pay for in advance. Two weeks after I ordered- I had heard nothing! I called to inquire. They then sent a text with a photo. The colors looked fine on my computer. They had an item to match the colors! I just picked it up and it is terrible . The pink color is orange. It does not match or coordinate with the item I left. They said there is nothing they can do. It cannot be re-done. ‍. 3 weeks after ordering one thing- I am a dismally unhappy customer. Beware!