If you care about your dog, please read this…read more I rarely write reviews, but after what my dog went through at this facility, I feel obligated to warn others. I usually leave my dog with family, but they weren't available. I found this place through online research and ignored the red flags -- something I deeply regret. After a short trial weekend, my dog came home with a cut on his nose. They brushed it off and blamed him. Foolishly, I gave them a second chance for a longer stay. When I picked him up, he had a deep wound on his nose, a chipped tooth, and was visibly traumatized. He wasn't the same dog -- withdrawn, scared, and exhausted. When I contacted the owner, she avoided responsibility and offered no real explanation. After pushing for answers, she sent a photo of the small cage he had been kept in -- nothing like what I was told. She even tried to shift the blame onto my dog again. This place was neglectful and unprofessional, and I strongly considered pursuing further action. I would never bring my dog here again. Please don't make the same mistake I did. Your dog deserves better.

I left my GSD Max several times with Tamar. As the place got too busy the care for the dogs…read moresuffered. In the last two visits, almost 2 years ago, both times Max came back limping. Second time I asked Tamar if she noticed anything that could have caused him to limp. She got very defensive and gave non helping random replies. Needless to say she didn't care a bit. I ended up spending lot of time and money at vet. Anyways, I stopped sending him there and found better alternatives.

I signed up for both group and individual sessions. I worked with Jeremy for the individual…read moresessions over a few months. He was really unorganized and never had a plan for any session. Most of the sessions felt like a waste of time with him repeating something he said weeks before. Didn't seem to listen to my goals or anything I said. The staff is really nice though. Marcus the owner is great but he isn't hands which is unfortunate.

This review is long overdue. I can't say enough about how wonderful Marcus, Jeremy, Diego, and…read moreMelissa are. We took our dog to them after some other trainers didn't know what to do with her, and they were the right place to take her! She was so dog reactive we could barely walk her (even though she loves to walk). She's now great on the leash. She's a whole new dog! If you have a reactive dog, this is the place to go.

We started taking our dogs here a little more than a year ago, after our old doggy daycare shut…read moredown. I have to say that I am very impressed with how well they have taken care of our pups. I would recommend the doggy daycare for active and playful dogs or social dogs. My other senior dog wasn't into the social scene and didn't like being around a lot of dogs, so this wasn't a great fit for her. They do have a non-social option, which is more like a small enclosed run, but you have to know your dog and whether that will work for them. For my two that have gone to PnP, every day I look forward to seeing their photos and hearing about the fun they had. In the summer, my dogs especially like cooling off in the kiddie pools. I know the entire facility is very clean. They close midday to clean, and my dogs never came home smelling dirty. Our senior dog Moose loved going to "school" and getting in the car everyday. The staff at PnP took such gentle loving care of him even as he got older and weaker. They noticed little things like days he was in pain even before we did and were always careful to let us know. We will forever be grateful for how well they cared for him all the way to the end. Thank you Paws n Pals! I highly recommend this daycare to anyone in Kent looking for a great place for their pups to have fun and socialize!

Having to find a new boarding place for your dog is so unnerving! You can 'do all the things' (i.e…read more research) but until they physically stay over a few times, it still feels like you're going in blind. PnP really went out of their way to make us and our pup feel comfortable. Everyone we met, up to (and including) our dog's two week stay were just wonderful. And having a non-social boarding option really sealed the deal for us. I love that we were able to find such a warm, loving and clean place for our little fur baby when coming with us is not an option.

They send so many pictures of your dog! They take the dogs on hikes! Our golden has been twice and…read morewe've had a great experience both times.

We couldn't ask for a better experience with Brian and Pilalak. They take great care of our dog and…read morethoroughly communicate whenever necessary.

Virginia is the best! our dog loves going there for grooming and boarding!!! We feel so safe…read moreleaving our dog with her for boarding. Makes it easy to leave town when you know he will be well taken care of!

I have known Virginia for a long time and always trust her to take care of my pup! She not only…read moreboards pets but now she offers grooming too. It's helpful to have her do some grooming when my dog is already at ease at her house. She is also well versed in administrating meds if needed.

We have a large (100+ pounds) 2 year old rescue pup who is great at home, but struggles with…read moreoverarousal around new people and other dogs. After our local training place closed we were looking for other options and committed to positive reinforcement training. Unfortunately a lot of trainers use aversives, especially with large strong dogs. We were so excited to find Julia, and after our meet & greet we were confident she was a good choice. Julia did a 2 week board & train with our dog while we were traveling, mainly focusing on leash skills and practicing calm behavior around exciting things. We noticed an immediate improvement, but have also been continuing to work on the training at home after our follow up. I'm happy to report that we are continuing to see improvement using Julia's methods.

We were seeing resource guarding, and our German Shepherd was beginning to get aggressive to our…read moreHusky mix. So we knew we needed to help. We've been working with Julia for a couple now and saw results almost immediately! The aggression is completely gone and our home is much calmer. She obviously knows her stuff! I highly recommend her to anyone who needs a little (or a lot!) of help with their fur babies. And the fact that she comes to our home is so helpful!

I needed to board my dog back in September and had heard about Creekside. I decided to call and no…read moreone answered. I tried calling for a week probably over 20 times. I sent multiple emails and even Facebook messages. Still no one had reached out to me. I finally decided to comment on their daily posts on Facebook saying that I had been trying to reach out and then finally someone had called me back. The women said that they were understaffed due to sickness that week and that's why they didn't answer the phones. I decided to send her there for 4 nights because we were out of town and when I picked her up she seemed fine. I will be out of town this weekend for a trip and needed somewhere to board here again, so I called to see if I could get here in and again, no answer. I have called this company MANY MANY times and not one time have they answered. They still are doing daily updates on Facebook though. I do not recommend this place and I really do now know how they get their business since they don't answer phones, emails or Facebook messages. I tried to give another chance but this is just bad bad business.

This place is horrible. If you care about your dog find anywhere else. The staff does not care or…read morelove dogs. This is our second time doing a weekend overnight and they never fed him, gave us all his food back. We watch the staff rip my dogs collar off his neck to get him for pick and we heard him talking about our dog not listening. I was hoping to pick him up Sunday before 5 and they told me they would call me back. I left a text and voicemail and I got nothing back. They seemed extremely understaff and poorly staffed. We will never be back and I'm on here to warn other dog parents about this place.

Everything always goes well with PJ. We have brought our dogs there for years. She's a real person,…read morenot a mega business pet center. She can be trusted

If I could rate zero stars I would…read more I used to volunteer for a "rescue" that would pull dogs from craigslist and drop them off here. They were kept in outdoor concrete kennels for months at a time. Pj rarely cleaned the kennels and many time the dogs were covered in poop when I arrived to get them out on walks. There was ZERO regard for their welfare. Pj is a vile human. She yells at dogs and treats them horribly. I witnessed this several times FIRST HAND. Please, please do not take your dogs here. I beg of you.