Honestly I'm never using another company again. I've used Franklin on multiple occasions for…read morerepairs on my old furnace. They were willing to work on my older unit to keep it running when most other companies just tried to force me to replace. Unfortunately, the unit finally died a few weeks ago and I needed to replace. Franklin came out really fast to give me a quote. I had received a quote from another company that was DOUBLE what Franklin quoted. Franklin also really explained everything that would need to be done and had transparent pricing. They were communicative and came back within two days to install my new unit. The team that came out went above and beyond to make sure the install was done well. They even helped me install a part that was missing on the unit that caused a really bad leak from my AC a few years ago. They installed a new thermostat and helped me check for any rebates. Honestly they went above and beyond what I was expecting. They charged me exactly what was quoted and had great payment plan options. Every person I've been in contact with has been friendly and efficient. I'm so happy with their service. They made a big home repair feel easy and stress free. Highly recommend.

After moving to Fayetteville, I asked around about an honest Air company. My son recommended this…read morecompany and they service his units. I found out from another plumber and air company that these gentlemen don't "give their technician a $500 bonus for getting a new unit put in". Yes, many do this. The technician came out and worked on one of my units that is 20 years old, telling me it was old school and in great shape. THIS WAS FIVE YEARS AGO!!!!! The unit is still in ticking and they will be back next week! What a joy to find honest people!

This team arrived at my house less than 2 hours after I called them for help-- on New Years Eve!…read more They arrived promptly, were able to get the heat on quickly and did a full repair the following morning. I would highly recommend their services

Unreliable company. At first they were very responsive. However, after having to come back multiple…read moretimes, left me with a broken heater with a storm and freezing temperatures coming up. I will be asking for my money back.

I wish there was a higher rating; I'd certainly give more than 5 stars If I could. Excellent…read moreservice, clear explanations and better rate than anyone I've ever used. My estimate is that I saved over 30% with Swanson's and my system now operates perfectly. We've lived in the area for just over 20yrs and have had opportunity to use several HVAC repair services for our home, rent houses and kid's home. When the HVAC guy in the neighborhood moved, I tried 2 of the large companies with less than satisfactory results. Gary is a rarity in today's environment. If you don't have a great HVAC and are tired of the arrogance, double talk and outrageous prices of the big guys, give Gary a call.

Friendly, prompt, and completed my AC repair with explanation of the problem. Will be my "go to"…read morefor future HVAC needs.

What a great experience with Armor Heating and Air. Had 2 other HVAC companies come out prior to…read morecalling Armor. One wanted to replace the entire unit, the other wanted to replace a bypass valve and add another duct and vent in the attic. NEITHER of these 'guesses' were accurate! Armor came in and did some trouble shooting. Instead of trying to throw parts at it, the investigated and found the problem. I am sooo grateful for Armor and the great job they did. This literally saved me thousands! The problem was a manual valve that had moved to the closed position over time and was not allowing the cool air upstairs. I almost trusted the wrong company. The manual valve shouldn't have been in there in the first place and Armor still caught it! Many, many thanks to Eric, John, Payton and Cade! Armor Heating and Air will always be my first call and will always get my highest recommendations!!! Call them! You will be glad you did!!!

Several years we got a new HVAC system installed by another company and it was poorly installed and…read morea terrible experience. We had Armor recommended to us to come in and fix some of the issues and it's been a great experience. Omar, Edgar, Jose and the team have gone above and beyond in cleaning up the issues and being fair in the pricing.

Had the best experience with this company. I like to support local owned and operated businesses…read more They were kind, responsive, and quality service! Thank you Dylan for helping service my AC! And reasonably priced. I would recommend them 100%.

Like a lot of people, I discovered my furnace wasn't working on the first cold day of Fall 2022…read more All the HVAC companies were booked solid for the next few weeks. Brinker was also fully booked when I called, but they said they would try to squeeze me in if they could. They showed up the very next night!!! Dylan was extremely knowledgeable. His repair took less than 30 minutes and he only charged me the standard service fee. My wife is warm, and I am happy. I highly recommend Brinker.

We recently had Turn Key install a complete new system in our home and I can't recommend them…read moreenough. From start to finish, their team was professional, courteous, and efficient. When I first called to schedule an appointment, their customer service was top-notch. They were able to fit me in for a consultation quickly. Adam was able to diagnose our HVAC issues quickly. He then gave us a few options on repairing our existing system or replacing it due to the age of the system. Once we decided to replace the system he helped us make several decisions based on our current issues of hot & cold rooms that were never very comfortable. Once we agreed to the work, he ordered the new equipment and got us on their schedule very quickly. Since then, our new system has been working flawlessly. We now have 3 zones in our house and have already seen our electric bill start to drop due to the efficiency of the new unit. I would highly recommend them to anyone in need of HVAC services.

From the owner: "At Turn Key Heating and Air in Centerton, AR, our commitment to outstanding customer service and a…read morebroad spectrum of HVAC services means we're equipped to meet all your heating, ventilation, and air conditioning needs. From the essential HVAC maintenance that keeps your system running smoothly to specialized HVAC repair, we've got you covered/

Mark came out to fix some hvac related issues I'd been having for some time. He's knowledgeable,…read morepersonable, and authentic. He cares about the work he's doing, and treated my issue like it was his issue, while not attempting to upsell like the bigger names here do. I highly recommend giving him a call.

Was incredibly quick to respond to my inquiry for service. Showed up when promised and did…read moreexcellent work. Took the time afterwards to explain the steps of the service completed and what he found along with showing before & after pictures. I had a capacitor that was on its last breath, so he installed a new one at a great price. Friendly, professional, efficient and top notch work - Best contractor of any form I've dealt with in my 6 years here!

Long road, lots of trips out and hundreds of dollars.....DONE!read more

Very, very disappointed! Three months ago our heater would not turn off, and when I came home one…read moreday, our house was 85 degrees! We called B&B, and an HVAC tech came to our house. The tech climbed in our attic, where our unit is located, banged around until the heater clicked and turned off. The job took about 5 minutes. I wrote him a check for $75 thinking everything was good to go. Fast forward to Jan 1st 2013... Came home and house was 89 degrees. Heater would not turn off. Called B&B very upset asking why my heater was doing the EXACT same thing I "thought" I had fixed 3 months ago!?! Well, it turns out the HVAC tech really did just BANG on the unit until the fan relay broke connection. He never fixed anything! Receptionist said she would send the same tech him back to my house with a part to actually fix the unit. She told me we would not be charged another service fee. We were only responsible for payment of the part. NOTHING ELSE!!! The tech arrived later that day - he met my husband at the house- and had the wrong part! He then started writing up another service ticket for coming out. Another $75 charge! My husband called me after the guy left and told me the tech said he knew it needed a new part last time- he even wrote it on the service ticket! I called the office back to tell them what had happened. The receptionist acted like the tech was a complete idiot! Which he was! She told me she would send him back out with the correct part and not charge us for anything else. We hung up and she called the tech. She called me back afterwards to set up a time, and things had changed. Now, she told me we had to pay for the part PLUS the time it takes him to put it on! WHAT!?!? **side-note** the part only needs plugged in. Nothing more. I spoke to my husband who told me they were just trying to get more money from us, so I'm buying the part from them, driving to their office today to pick it up, and WE ARE GOING TO PLUG IT IN OURSELVES! DO NOT USE B&B!! THEY DO NOT KEEP THEIR WORD AND THEIR TECHS ARE SHADY!!

I Love everything about this company! It is a family owned business that treats you like you…read morematter. I have a primary home myself and a rental home. For the rental home, I purchased a brand new heating/cooling system from Paschal, this being before I knew about Kinty. My personal home ended up having a starter issue with the a/c. I called KJ and they came out and had it running in no time. Shortly afterwards, my rental had an issue with their brand new unit. The thermostat kept shutting off and thus, not working. It shut the whole system down. They have small children. When I called Paschal, I got a call center. The girl stated that she couldn't give me an idea when they could come out as it was a Friday. When I told her this was a brand new unit and they have small children, she stated that it didn't matter, there was nothing she could do about it. I called Kinty and told them what happened, they were out before the day was over! The diagnosis... the piping was installed incorrectly. This past summer, I had to have a new thermostat in my own home. They were really swamped but assured me they would be here before the day was over. Sure enough, 7pm!.... they came. Their tech was friendly, apologetic for being late, and had my thermostat installed in no time! Please call Kinty Jones before you call anyone else! You will have a pleasant experience and will be pleased with all their service! Thank you Kinty Jones!!!

Kinty Jones responded first to come out after calling several people. Eddie and Josh showed up and…read moremade the repair just like we wanted them to. They did an excellent job and we would use them again!