Had issues with my AC. I called Monday 4:00pm and asked if they had any technicians available for…read moreMonday or Tuesday. Lady responded "Cannot today but definitely tomorrow but no estimated time for Tuesday but they will surely be able to come" The technician calls me Tuesday morning and asks whats wrong with my AC unit. I told him its blowing hot air. He then replies "oh ok. Sorry we cannot make it to your store" I replied.. You cannot come to our store.. today? he replied "No We cannot come to your store at all. we are completely booked until the end of the month (the next 23 days). If you cannot come then why are you even asking whats wrong with my AC unit? Im pretty sure this company was not COMPLETELY booked the entire month. This comppany is a waste of time go find yourself another HVAC

Our brand new A/C went out Sunday night...Hunton had a young man out the next morning and got us…read moregoing again. He checked the entire system and was very polite and thorough. I highly recommend this company to anyone needing AC work.

I guess these guys are good, I've been trying to get on there schedule for over a month and no call…read moreback.

Thank you one way air. My home was 86° at 7 pm at night. Much to my surprise they sent a very nice…read moretechnician and with in minutes I have cool air. Also gave me advice on Temp moving from Kentucky I have hard time dealing with the heat. Lol awesome service everyone always very nice and appreciate that so very much. Great company highly recommend

I am extremely disappointed with the service I received. My air conditioning unit is only 1.5 years…read moreold and is maintained under OneWay Air's maintenance plan. I recently scheduled a service call because the unit was not cooling properly. The technician flushed the drain line and performed other maintenance, and the unit began blowing cold air again. However, approximately 45 minutes after the technician left, I discovered a large water stain on my bathroom ceiling that had not been present prior to the service visit. The ceiling was visibly damp, indicating active water intrusion and resulting property damage. This unit was installed by OneWay Air, and I have entrusted the company with both the installation and ongoing maintenance of the system. It is deeply concerning that immediately following service, my home sustained water damage. My previous HVAC unit experienced numerous issues over the years and never caused damage of this nature. When the technician returned, I was disappointed by the lack of accountability and concern shown regarding the situation. Rather than addressing the issue, I was essentially told that the water damage was not their responsibility and that a manager would contact me on Monday. I now have property damage to my home that occurred immediately after a service visit, and I expect this matter to be taken seriously. I am requesting prompt communication from management, a thorough investigation into the cause of the leak, and a resolution that addresses both the HVAC issue and the resulting damage. Based on this experience, I have serious concerns regarding the quality of service and customer support provided.

This company is unethical and unprofessional. I made two appointments for AC repair (they didn't…read moreshow the first time) and they never showed for the second one. No call. Nothing. Wish I could offer zero stars!

Thank you Echol's for a quick response and removing the sewer line obstruction to our apartment…read morecomplex. Christine was very helpful in scheduling a service call right away and Garen & Dale were very knowledgeable in getting the job done!!