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    AirDocs

    3.0 (4 reviews)

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    Borgess Health Park

    Borgess Health Park

    3.7(3 reviews)
    4.4 mi

    Simply the best primary care I have ever received in my life. Kerri Heerspink is both an intuitive,…read morecaring health services provider, but a great person with whom to discuss your health. The facilty has excellent hours - 7 AM to 6 PM - beautiful grounds, and a large, extremely convenient, accessible lot. I reside on the other side of the state now and make the two hour drive to Battle Creek because I'm sold on Kerri and Bogess Health Park for my needs. 10 out of 10! Five PLUS stars.

    Dr. Bogan is an amazing Physician but what I have experienced with medication authorizations is…read morecriminal. I can't even imagine how many patients don't know how to navigate the insurance company and have been denied their needed medication because of incomplete forms being submitted. I have spoken with Rebecca the office manager who is very rude and Barb the medical assistant is allowed to submit forms to the insurance company, illegible and wrong. Once again Dr. Bogan always tries to fix the situation, but the staff should not be working in healthcare. Today, I will speak with a Lawyer and file charges against them because, why am I being targeted? Is it because of the color of my skin or it because of my weight. I am a nurse myself and I am appalled by the experience and lack of compassion. I had a meeting with the office Manager Rebecca and Barb, and this problem still continues. The insurance has faxed the authorization and all my colleagues who are on Zepbound have not experienced this.

    AirDocs - health - Updated May 2026

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