Horrible company. Id give princenthal a negative 100 stars. This guy is unbelievably crazy! He only finds mold for money. I would never hire this company! He wants to milk you for mold standards that don't exist and he makes things to accommodate his pockets!!! You can rent your own dehumidifier, blower, tape & plastic sheeting from home depot! It seems people who are posting reviews with stars are having it paid by someone else! So of course hell be nice etc. hes gonna milk someone else! Common sense! The 5 star reviews are from his relatives! Lmfao! Pathetic! I had researched their companies employees names and boom..they are related! See for yourself! They dont clean mold he just blows it around so he can get your money or your bldg. mgmt and or insurance. You can get better cleaning from a maid service. They charge you for using the word ENVIRONMENTAL SERVICES WHEN THEY HAVE NO DEGREE IN BIOLOGY/microbio or chemistry. Anyone can wear 3M masks from home depot. I wouldn't be surprised with what he charges for, wait till you read what he did! How do you charge for something that has no standard!!?? Check it out for yourself.. see if Hawaii has a mold standard.. NONE! Thats what he did to a friend of mine, he charged and exuberant price based on "ENVIRONMENTAL/REMEDIATION ...and I wish I knew before i had my experience with him... takes your money and throws things around and says theres no more mold.. when in fact if you hire someone else, they will find mold too! He talks like he knows everything but behind that is, him steering the conversation, or none, as he's devising his scheme! He claimed i had no mold, mainly because i wasnt the one he wanted a check from. So instead he went behind my back to the building manager and gave them an exuberant quote $10k to be exact, to clean something he says is not there???? He told my bldg. theres no mold and YET QUOTED THEM FOR MOLD CLEAN UP after telling me I had no mold. You see how twisted it was!! It was craaaaazzzyyyyy!!! Jason Princenthal then told the bldg. the mold was my fault. OMFG IS THIS GUY ON DRUGS??? When clearly it was from water outside seeping in through the planter box. The water has been sitting for over a long time. The water even had algae in it! It was slimy and black! He just looks for who to collect money from and uses his story to get money. He of course thinks it business for him to do that. I swear he's the most shady person on Oahu Ive ever come across!! Im sure his kids and family think higy of him since he pays them too. I hired another company to run tests and they found a lot of mold spores flying around in the hundreds of thousands!! They shut schools down in the mainland for that!!!! THERE WAS VISIBLE Thick white cotton candy like dust FLYING AROUND AND HE DENIED IT ALL he said it was just dust!! Wtf! Mind you I was 8 months pregnant, and he claimed there was no mold and no water visible! He ran no tests, brought no tools. Just a clip board. And he shows his thermal imaging device on yelp like he uses it!!?? WTF!! Figure that for a second!!! This guy is super creepy & i would not trust this company ever!!! All their abbreviations do not equate a microbiology or mycology degree or any type of formal training for human health!!! These people use environmental terms but have no degree for it! Think about that for a second... I will never forgive what happened! EVER!! I tell everyone about what he did and will continue to tell everyone everything till the day I die! What he did caused me total financial loss and drained my every emotion while i was pregnant! I was living a nightmare because of his lies and deception! I cried for so long! This hurt me back then as it is hurting me now to even write what he put me through! ALL FOR MONEY! ALL FOR HIS OWN GAIN! I look at his web sites and he talks about empowering women when he completely ruined my life, my youth with my first child! I really hope Karma makes her full circle! The people will find out the truth about THIS COMPANY! And i still get harassing emails from them with their fake yelp account. See my snapshots!! THIS COMPANY IS HORRIBLE! Update: read his daughters response below. You will see what kind of of a family business they have. Basically saying it never happened???!! She has nothing to say to apologize or reconcile, its all about her and her life.. like I said.. Horrible company. In biz for 30 years? Lol she was in diapers then! Omg.. the lies!!! read more

My husband and I recently bought a house in Manoa. When we first moved in nothing seemed out of the ordinary. About 2-3 weeks later I was feeling very sick. I thought nothing of it other then a bad cold. My symptoms were stuffy/runny nose, sneezing, tired, head feeling heavy, and feeling really under the weather. This "cold" lasted for almost a month. After one doctors visited i decided t go in again because this was very unusual. My doctor at Queens recommended that I talk to a specialist that specializes in environmental conditions and air quality. I contacted AirCare Environmental and spoke with this very nice lady on the phone. She asked me a lot of questions about my house, carpet, and things I would have never thought of otherwise. She seemed very concerned with my health and told me that she will have Jason come by that afternoon gain some understanding of my situation. She was very professional and seemed compassionate to what i was experiencing. That afternoonI met Jason. He walked through the entire house and brought some type of machine to see if there are any wet areas. He noticed an "musty" odor that my husband mentioned to me but I could never smell anything. He seemed very knowledgable and made sure to explain everything in detail. My husband was very pleased with the fact that he went through all possible scenarios by examining the house from head to toe. I guess you can call it an overall home inspection. Come to find out there were plenty of problems in my house. 1. When we first moved in we had our carpets cleaned professionally but they weren't dried out properly. The house wasn't well ventilated the next day because we had to go to work. Carpets ended becoming a sponge for all kinds of fungi and dust to attach to. 2. In our closet in the basement were some water damage spots which he said indicated that there was some type of slow leak from the bathroom directly above. His machine showed areas that were still very wet. The closet itself is dark and damp and had spot blacks spots he said looked like mold on the wall. He stated that the leak is probably still going and would need to be fixed so that there is no more further water damage. The ceiling did have some bubbling terms my husband calls it. 3. In our bedroom also has a window unit that we got from out old house that was in storage. He noticed black stuff near the vent which i thought was just dirt but ended but being all sorts of stuff including mold. Unfortunately we used the window unit that one day a week or two back where it was 92 degrees. Jason said that by turning on the air unit we released all the dust and dirt and mold particles into the air. My Husband and I were very pleased with Jason. He was very cordial. He went above and beyond to help me figure out why i was sick and explained my house was making me sick. He knew a lot about indoor health and mold and seemed very educated. He made me feel hopeful for the first time in almost two months. He told me he would have the report to me by the end of the week. I did not receive it until Monday but I am sure a man with that expertise is very busy so i wasn't upset. Besides he spent almost two hours inspecting our house determined to find the source of my problem. after that rushed to his next appointment because he was almost going to be late! We received the estimate which looked very professional. He had a layout of all his findings and his recommendations. I felt his price was fair in regards to the amount of work he spent at our house and the work he proposed for them do do for us. Scheduled for them to come next week and will let you know how it goes!!! read more

I contacted AirCare Hawaii this morning because we found out that we had a slow leak in our Kitchen. The plumber came out last night to address it but when he opened up the wall he saw a lot of toxic black mold. He referred me to AirCare. I contacted them via Yelp and the manager responded right away. She called said she was sending someone out there within 30 minutes. She was very cordial and knowledgable about the process. Jason showed up exactly 40 minutes from my inquiry. My first impression of the owner was that he was very kind and addressed all my concerns about mold. I am currently in my third trimester and have a dog so you can imagine my thoughts about the mold and our health. Jason put my fears at ease and was able to rearrange to have one of employees come to remediate it ASAP as they were in the area on another job. He explained that he was going to have them set up containment, use some type of filtration system and negative air during the entire process to that no mold spores get all over the house and into our lungs. Once all that is set up, then the specialist cuts out the drywall and all wet areas that can't be salvaged and treated. Uses non toxic solutions to treat and disinfect the wall. Everything he said made me feel very comfortable. My husband approved the work right away! Just as Jason promised, a young man showed up and went right to work. Spent about 3 hours here and just left! I would absolutely recommended this company for mold removal. They were professional from start to finish, knowledgeable about mold spores and species, fast, and most importantly they cared about my situation. They cared that I was worried about being exposed to toxic black mold and the health of my family! Thank you AirCare! Hopefully we won't ever cross paths again but if we have this situation in the future we will definitely use your services. Mahalo! read more

My wife and I noticed a slight odor coming out of the air conditioning vents. The were also moldy (see picture) Our Resident Manager recommended two companies to us, one of them being Aircare Hawaii. I called and Lindsay answered the phone. She was very nice and extremely knowledgable. She asked questions to put down for her project manager. One question really stood out for me was "Are you experiencing any health concerns." To me, that gave me the impression like this company cares about my well being. She set a date the following day for her and someone else to come and inspect the unit. The next day Jason and Lindsay came. What a great father daughter duo! Jason was a very personable guy. He was funny and answered every question I had about our system. He has been in business for over thirty years and really knows his stuff about air conditioning systems and contamination. After their visit my wife and I decided to just go with AirCare based on our first impression. A few days later Hoptong and Matt came. They were extremely polite, thorough, and professional. Showed up on time! Since they cleaned and coated our ducts there is no musty odors. Our home smells clean. Thank you for the awesome experience from start to finish! We look forward to our 6 month check up! read more

had a leak from the unit above. the kids upstairs overflowed the bathtub and it ended up leaking into my unit and the unit below. dont understand how that happened...the building manager referred us to aircare . they responded within 45 minutes. dustin came and brought his employee. they extracted a foot of standing water, brought in some drying machines. he checked the bathroom walls if they were wet. discussed the process to me and my wife. came back the next day to check progress. always kept us in the loop. advised us to contact insurance company and the owner above since it was caused by them. basically walked us through everything because we never been through that before. he also did work in unit below but was my understanding that their unit didnt have as much water. overall very pleased with the work. everything was dryed professionally, knowledgable! took the time to explain the process. would recommend! my building manager highly recommends this company too so they must be good! read more

We had a leak from a unit above while we were on vacation. Thankfully we got back that night. We contacted AirCare Hawaii &Restoration Science because we have used their services in the past. They are very professional are very knowledgable so I trust their judgement. They always give fair prices and go the extra mile in making sure things are done right. Dustin who i think is the manager came in and hooked up dehumidifiers and extracted the standing water. They dried out the walls. They only removed the damaged material that couldnt be saved and put things back they way it was before. Jason (owner) and Dustin came back to do a walk through and advise me that they now do plumbing. I showed them some of concerns and problem areas. Jason said that they can have the plumber come down to do a home inspection read more

One of the most RELIABLE and TRUSTWORTHY companies I have been honored to work with throughout the years. Our relationship goes far beyond business and consider them family now. Jason is alway straight up. That is actually what I admire about him the most. He would rather help you regardless of getting paid or not especially if he truly thinks you need his expertise. Right or wrong kind of a guy! He has been in this field since I can remember and whenever I have questions or concerns I call him! I have had the honor of also working with his son and daughter and his workers are very polite and professional. Highly recommend them to anyone in need of mold remediation, air duct cleaning (HVAC) and consulting services! read more

I contacted Aircare Hawaii because my son was having allergies and the doctor said it could be caused by allergies in the room. We noticed the ceiling had some mold. I had them come out and they responded right away! We quickly found out that there was a slow roof leak and the dry wall above his bed had mold causing him to have this reaction. The ceiling was still in tact and they helps us because of this. It could have been a lot worse down the road. Thank you Aircare! read more

Unfortunately, can't recommend this company. I haven't read the other reviews, but it seems like they're off a few beats with their assessments and estimates. I would look into MD Restoration which are phenomenal and are probably the #1 clean-up company in Hawaii. read more

AirCare Hawaii was so easy to work with! A great local family business you can trust-- they have great service, showed up on time and their pricing was super competitive. Highly recommend!! read more

Called AirCare to come and do some testing after our bathroom flooded. They were so knowledgeable and guided us through the process. We definitely will work with them in the future! read more