My first step when hiring a company for a major project is always to read reviews. We received…read morequotes from two different companies, and when this company came out, the representative explained that they have been serving Port St. Lucie for a long time and that the business is still independently owned rather than being sold to a larger corporation. That's something I really appreciate because it's becoming harder and harder to find locally owned companies these days. The only frustrating part of the process was getting an updated quote. We had waited too long, and the original estimate had expired. My husband called the office several times, and each time they had to take down all of his information again because it apparently had never been entered into the system. That seemed a bit unusual, as I would expect everyone to have access to the same customer information. After discussing our options with the salesman, we decided to move forward. The installation was scheduled just a few days later. We had both the inside and outside units replaced. The crew arrived around 9:00 a.m. and finished shortly after 2:00 p.m. One of the heater components that was delivered was incorrect, but we were informed that the technician would return with the correct part. The installers were friendly, professional, and seemed very knowledgeable. I chatted with them a few times throughout the day, and they worked efficiently to get everything completed. The installation also included a new thermostat, with the cost. Now I'm keeping my fingers crossed that our electric bill will drop significantly. Our old system seemed to run nonstop, and I'm hoping this new, more efficient unit will make a noticeable difference. With the energy savings, I'm optimistic that the investment will pay for itself within a few years.

Our A/C stopped cooling. Was making awful sounds outside, no cool air inside. I had 4 other…read morecompanies come by to diagnose the problem and give me quotes. All of them determined there is a huge leak in my evap coil, and I would need to get an entire new system for thousands of dollars. A/C Doctors was the only one to realise there was something else amiss, and to take the time and properly diagnose the issue. Turns out it was a plugged up valve. They fixed the valve for a fraction of the price of the other companies, and now my A/C is running ice cold. If you need help with your A/C but don't know who to call, this is it, this is the company you are looking for. Knowledgeable, communicative, no nonsense service. 4 other companies got it wrong. A/C Doctors got it right.

I called K & C because I got an error message about a bad sensor. The system was still cooling but…read more the inside temperature kept going up. It was 80° when they arrived 15 minutes later. They diagnosed the problem efficiently and replaced two sensors. My system was running normally now and it took 15 minutes to reach 73!° set temperature. This is the most knowledgeable and professional team I've ever used in 20 years in Florida. I bought their service package so all the costs were completely covered. What a great value. Thank you Kraus and Crane for exceptional service. Love my Trane A/C system.

The quote, service, and installation process were very professional. The new system with variable…read morespeed and remote room sensor significantly improved the overall comfort level throughout the home. Also very competitive pricing Would highly recommend Krauss & Crane and Trane products to support your AC needs.

Sam was very quick to found out what the problem was with my refrigerator filter. The job was done…read morewithin minutes. Very knowledgeable. Thank you. Alex

Needed a service call on my unit. They showed up on time, serviced the unit, and added Freon. It's…read moreback to working like normal. They did not try to upsell me on any other products or services.

I just had my AC serviced by Dylan. He was very polite and helpful. He explained everything to me…read moreand charged a very reasonable amount with no pressure to do any additional service. Would definitely call them again.

I was recommended by a neighbor, AJ got here on time and is a real Gentleman he got right to work…read moreand did a stand up job! He knows his business. You people are my new AC company because of him and my neighbor ! Thanks!

Once, before the company was sold, Elite was a premier operation, honest efficient, capable and…read moreinnovative. However the once skilled labor force of the company has been replace by a sub-standard labor force incapable, of measuring up to the previous company's standards.

When family owned they were awesome. Now, they are owned by a company called Southern and all they…read moredo is try to upsell you on everything. Also, their tech quality is terrible and they are liars. STAY AWAY FROM ELITE

I had the awesome opportunity to meet Chris today to discuss an AC replacement at my son's condo…read more He was extremely knowledgeable with the possible options and presented each step with the utmost professionalism. Ultimately he was genuine during our interaction providing excellent customer service. Thank you Chris! Looking forward to working with you.

We have been using this company for quite a few years now, and they have consistently been amazing…read more When it was time to replace our unit, we purchased our new system from them, and even with all the supply chain issues at the time, we only had to wait a few days. That kind of service is hard to beat. Of course, this past weekend our air conditioning decided to stop working, because apparently AC units only break on weekends and holidays! Ewing & Ewing is open 24/7, so we called and Chris Storey came out on Sunday morning. Chris has been to our home many times, and he is absolutely amazing at what he does. He had us back up and running in less than 30 minutes! When your a/c stops working on a hot weekend in South Florida, there is nothing better than the relief of knowing you have a company you can count on to come out quickly and get you back to ice-cold air. If you need a new AC unit or just a service call, I highly recommend Ewing & Ewing. They are professional, reliable, and responsive. Most importantly, they truly care about their customers, which is why they are the best!

The Tech was great but the company charging $2,300 dollars to install a compressor that was still…read moreunder warranty is Insane !! So they couldn't make money off of the part so thats what they said the cost of a 2-3 hour job would be. Any business that charges that much should be embarrassed for themselves.

Yesterday 2/11/26, I had A/C Care Heat & Air come out for my maintenance. While I was hoping for…read morethe tech I had last time, he was no longer with the company. They sent out Chuck. He was just as good, if not better then the tech I had last time with them. He did a great and thorough job on my maintenance. I would highly recommend A/C Care for anyone's AC needs. Chuck will be my go to tech in all future visits from this company. Big shout out to Chuck and the AC care team. Great job by all!

Watch out ! Warranty ? That turned out to be impossible to…read moreclaim with these guys . I ended up contacting the manufacturer who sent me to another hvac company to fix the unit .

Great service, fast , efficient & professional. The team installed a new A/C quickly with a fair…read moreprice. Above and beyond my expectations. Looking forward to using my service contract in the future. Thank you for taking care of me & my family.

This particular Johnstone Supply is located on a street that you probably wouod not drive down as…read moreyou are cruising through Fort Pierce, but that is how many of these distributors are. While retail often s teams about the importance of "location, location, location," wholesale distribution to the trades is definitely more specialized and they are not reliant on people coming in to browse and perhaps impulse buy. This location of Johnstone Supply also allows HVAC contractors to get the parts they need without traveling to a bigger city like West Palm Beach to get the equipment they need to "keep Florida cool." The staff here were friendly, professional and knowledgeable. The parking lot is a bit small and while I was there a tractor trailer was blocking the entrance on the one side. No, big deal, I just pulled in the other entrance. If you are an HVAC professional, this Johnstone Supply is a great option. Again, with them being located in Fort Pierce and you are doing a job here or in one of the towns closer by, this location can save you a trip to West Palm Beach (which would save you about an hour each way in travel). I would definitely recommend here.

From the owner: Johnstone Supply The Ware Group is a leading HVAC/R Wholesale Distributor with access to over…read more70,000 locally stocked products and inventory so you can get it same or next day in most cases. Our product selection is continually growing to meet the needs of HVACR contractors to ensure we have the best brands and technology. Plus, our relationships with hundreds of the industry's top manufacturers give you access to a million special order parts. From equipment, to parts, to supplies you can be confident Johnstone has what you need today. Johnstone Supply: Making it Easier to do Business.

Our Air conditioner was installed by Billfish 8 years ago and we are pleased with their service …read more The respond immediately and our feel like a valued customer. I am thrilled when Lisa answers the phone, as she is professional, caring and friendly! She is the epitome of customer service!!!!

One month after maintenance service I had to call them out when my AC wasn't cooling. This is a 4…read moreyear old unit THEY installed and have since serviced yet there are always problems. Every complaint is followed up with an upsell to fix the problem. The recent service call was $700 to come out and diagnose and detect the refrigerant leak they didn't find one month ago. The estimate for the WARRANTY REPLACEMENT is $2200, only the defective coil is covered. I have since consulted with three other HVAC contractors and received the same comments from all three. They installed a 2.5 ton air handler paired with a 3 ton compressor, which after speaking with these other contractors may be causing the ongoing problem and contributing to the failure of the evaporator coil. You will never get any accountability from this company, they will always say you need to have some extra service done or part installed. This company charges premium rates and makes all kinds of claims to upsell. Not a happy customer!