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    Services - Air Comfort Complete

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Water heater installation

    Water heater repair

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    Advanced Thermal Solutions

    Advanced Thermal Solutions

    (2 reviews)

    We had a new HVAC system installed. Even before the work was finished John was requesting the…read moreremaining 1/2 the balance to be paid. I wanted to run the system a few days to be sure it worked properly. The last system they installed at another address had not worked properly resulting in them needed to return several times. The work invoice said i had 30 days to pay. John or his staff would call daily asking for payment stating he had payables he needed to take care of. As a business we pay our bills weekly. he was paid five business days after the work was completed. the last time he called he was extremely unprofessional and hung up on me while i was trying to express my feelings on the case. i then drove out there only to have him walk out of the room while trying to talk to him again. I had been a personal/business customer for over a decade. I cancelled my business maintenance accounts on my way out. would not recommend if your looking for a professional business owner.

    Advanced Thermal Solutions has charged us for an estimate. When I called, the owner wouldn't…read morereturn my phone call. I called back to go in and visit with the owner, John Conway, and I was greeted rudely on the phone with "what's the problem?" (Not hello or good morning) He kept interrupting me when I tried to explain what our complaint was. Again, I explained that I would rather visit in person and that wasn't heard. There was no work or service performed and we were billed for the estimate when no other businesses billed us for their estimate. I was also threatened with small claims court and he hung up on me. Our complaint is not the amount of $$, but it's the ethics of this business and the way we were treated.

    Air Comfort Complete - hvac - Updated May 2026

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