Our experience with Aer Lingus from Dublin to Chicago was great…read more Check-in/baggage check was a breeze with minimal wait, friendly service and helpful guidance for our trip and baggage claim upon landing at our final destination, which was Nashville via connection at ORD. They have self service kiosks that allow you to check-in, however we were unable to utilize as we did not have boarding passes yet due to the variety of booking through Amex. We did luggage drop and boarding pass printing at the counter. There was no hassle and it was efficient. Once checked in and bags dropped, we hit the gate and the agents there were helpful in keeping everyone updated. The plane arrived and we boarded on time and with ease. I appreciate the boarding process of back to front, I wish more US airlines would adopt this! It makes the stress of using the overhead bins so much more tolerable. The plane was a wide body in 2-4-2 layout, which is the best variety of aircraft for a lovely 7.5 hour flight. The plane was clean and in good condition, with the exception of one of the toilets being out of order in the back. This created a bit of a line at times. The meal service on the plane was better than expected with a full meal including a main pasta or chicken dish, side salad, bread, dessert and water. This was followed by a baked chicken roll/hot pocket and then ice cream later in the flight. All of this was in between coffee and drink services. The flight attendants were friendly, helpful and efficient. No baggage issues from start to finish. Even after a 7.5 hour flight and a 7 hour layover, our bags made it to our final destination without issue. Overall, experience on Aer Lingus was great. When heading back to Dublin/Ireland in the future, we are excited to utilize Aer Lingus.

I have flown several times with this airline and overall have been pleased. Last year on our way…read morehome from France a flight was cancelled and we had to stay overnight in Dublin. Were told by airline we'd be reimbursed for hotel stay yet our claimed was denied. Tried fighting this yet were never reimbursed. I should not like this airline however had a better experience this time. The staff are friendly as are the pilots. We found that the pilots on all 4 flights were informative and had very smooth landings. Still disappointed on not receiving the refund last year though.

*Call main assistance (Toll Free) phone number is +1(8 55)|657|66.00 available anytime (day or…read morenight). As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again. Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!!

**Need 24/7 immediate assistance, *Dial Airlines at* +1(855) 657~51.35 *phone number. They can help…read morewith booking management customer support, flight changes, and flight modifications. As an Emerald member with the oneworld alliance, I have always received complimentary seat selection on partner airlines. That changed with Royal Jordanian. I paid $140 for two seats that were clearly shown as a two seat row. When my wife and I boarded, we discovered the row actually had three seats. No one pays extra for a middle seat -- ever. My seat number was k6 and the seat has no cushion whatsoever, I had to stack pillows and blanket to prevent back pain Most incompetent company I've had to deal with. Called someone in Detroit to get information about the plane and flight, he gives me another number to call I believe it was in Chicago. I call that number, another person tells me we don't handle this, you have to call another number. Called that number, that person gave me the original Detroit number. I called Detroit back, another person answers and gives me the information I was asking to begin with. Not done yet. I finally check in and get on the plane, plane was gorgeous and flight attendants for most part were very hard working. Half the people on this flight were idiots, loud, arrogant, dirty and bathrooms even after a couple hours in flight were dirty, urine on the floor, clogged up sinks. Absolutely disgusting!!!! Like a fourth world country on a top of the line plane. I will never ever fly Royal Jordanian again!!!! Would rather pay twice as much and get to Amman in 3 days then fly this airline. Rather take any other airline that go through that hell again.

Delta One is absolutely phenomenal!…read more However, this plane going back to the states was not up to par with the plane I took to Europe from America via Delta One. Food was delicious & better than on my way to Europe. Highly recommend Delta One going overseas.

Flew Premium Select from Atlanta to Dublin and was treated like a second class citizen. The flight…read moreattendants were rude and overlooked me altogether. This will be my last flight with Delta.

A complimentary drink and snack on a short haul flight you say? What is this madness??…read more Instead of flying to one of the other London airports at a cheaper fare, we decided to splash out on a flight to London City airport with CityJet. It wasn't as expensive as it could have been either, as we got flights with a seat sale they had going. 130 EUR return, which still is pricier than your average budget airlines. But we did save the cost AND time it would have taken to get to our hotel from any of the other London airports. City airport was only 1.2 miles from our hotel, we could have walked it. It was totally worth the cost. The crew were pleasant and polite. And the free G&T tasted great. A thoroughly refreshing flight from Dublin to London and back again with CityJet.

I recently flew Cityjet's daily service from Dublin to London (out in the morning and back at…read more5:30). It is certainly a very convenient and popular route for business meetings in London. Although it felt a bit tight in the cabin, the service was amazing. How many airlines give out complementary food and drinks anymore? Even for a short flight like this I was offered coffee or tea and a muffin or fruit bowl for breakfast. On the flight back I had a glass of wine and crackers. Each time they also gave a piece of chocolate. This is the way flying was a few years ago. Cityjet also flys into London City which is so convenient to Central London. I highly recommend Cityjet for Dublin to London travel.

Bag missing for 7 days but BA cannot understand and closed the case . One person says the bag is in…read moreParis the next it is in Heathrow they just read from notes and do not understand the notes.

The best service and the best food ever on an airplane . Got my first Johnny Walker drink.read more

As someone that travels consistently, within the United States as well as internationally, I am…read moreappalled at my experience with this airline. From the flat out rude customer service to the ridiculousness of charging for a seat (after you have purchased your ticket). I purchased two one way tickets with this airline, due to their convenient flight times, for my partners and my vacation this year. The first flight was from JFK to Gatwick on October 23rd, but thought I would check the baggage policy before packing the day before. My partner and I decided to pack and pay for one checked bag on this flight because it said we had four checked bags included in our ticket back home from Dublin to Newburgh. No problem, I totally understand paying for checked luggage. It was weird to me though that we still hadn't been assigned seats the night before. Usually you pick your seats when you purchase a ticket, which is what happened with the return flight, but not the initial one to Gatwick. Come to find out, this airline bases things on class. Supposedly, I purchased a "low fare" ticket, which I guess gives them permission to treat you differently. With this, you have to pay $25 to pick your seat. So for myself and my partner, I paid $50 on top of the price I already paid for the ticket (who knows where that nearly $300 goes to). The awful experience doesn't stop there though. If you purchase a low fare ticket, don't expect to be acknowledged AT ALL, and I literally mean AT ALL, on your flight. While food is being served, if you have a low fare ticket, you get absolutely nothing. Not even water .... for a SEVEN HOUR INTERNATIONAL FLIGHT!!! There were no menus distributed to even offer you the opportunity to order anything. This is abysmal customer service. Knowing how this airline works, for our return flight from Dublin to Newburgh, both my partner and I had higher priced tickets that included meals, seat assignments and two checked bags each. I thought we would be fine and could chalk the first flight up to a "bad experience". However, when looking at the tickets before leaving the hotel, I noticed that our meals were incorrect. We choose no preference thinking that we would be allowed to choose on the flight. Not an unreasonable assumption, but was with this airline. They simply assigned us two meals at random. Ok, I will just change it when I arrive at the airport (three and a half hours early), but NOPE! Once again, the horrendous customer service reared its ugly head. The man at check-in informed us that nothing could be changed at this point. He then proceeded to tell us our one checked bag (remember the part about having FOUR checked bags, 20kg each, included in our ticket) was 2kg over. Until I told him that we were allotted four checked bags, which he didn't even check to confirm, he was going to charge us extra. I'm sorry, but the screen in front of you tells you everything you need to know about our tickets. As I am currently in the airport to catch this last flight home, we shall see how this one fares, although I have extremely low expectations. I would give it negative five stars if I could!!! Needless to say, I will NEVER fly with this company again and will actively a little more to fly another airline. Also, anyone considering using this airline, please know there is no in flight entertainment, unless you download the app they use. You will also need to be wearing an outfit meant for summer as it uncomfortably hot in the cabin.

Disappointing issues with baggage check in on line. Terrible customer service on the phone. Great…read morepilot and crew.

I have flown with Ryanair to France and Spain several times and happily have never had a problem…read more The flights from Stansted were cheap, mostly on time both ways and the staff were helpful. Perhaps I have been lucky, I will continue to use Ryanair and hope I don't have any problems in the future. If you don't like an airline choose another.

what a dispicable company this is. leaving a 91 year old who has left her handbag on her seat on…read morethe plain, and wont help at all, even saying the flights already left again, so she sat worrying no keys no money in a foreign city. And the staff on the chat absolutely discusting. Can tell they care about money not passengers welfare