I am so glad that I used Air Brook. My plane arrived at Newark 2 hours late due to a problem with the radar system, which delayed the departure time from San Francisco. Originally the plane was set to take of at 2:55pm.It did not leave until almost 5. We did not land at Newark till after 1:30am. The driver was there waiting for me. Edward was very professional, kind and very helpful to me with my luggage. I would highly recommend people use Air Brook for their transportation to the airport. What could have been a very anxious situation was not. I would also definitely use Air Brook again for my mode of transportation to the airport as they give you dependable and excellent service. read more

Excellent on time airport transportation in comfortable, well maintained vehicles. Professional, well mannered drivers. 5 star service worth the price. In a past airport pickup, I had to wait almost 2 hours for my luggage late at night due to baggage handler shortage. The driver patiently waited with me until my luggage was unloaded. When picking up from home, they are always on time or a little early. We once had a driver take us to the airport in the most hellacious downpour where major roads were closed and flooded and she confidently rerouted and got us to the airport on time.Grateful for this service! read more

Arturo is a polIte, professional chauffeur who deserves more than 5 stars in customer service! He went out of his way to make our ride home from the airport a pleasant experience. We were exhausted & hungry from a delayed flight. Arturo stood in front at baggage claim in plain sight with our name clearly visible. He agreed to bring the car to a specific exit door so we wouldn't have to wait outside in the cold after being in sunny Florida. There were two water bottles waiting for us in the car. We enjoyed chatting with him on our ride home. Will definitely request him for future rides with Airbrook. read more

I had tried other car services in the area but, nothing compares to Airbrook Limousine... They are truly the best in the industry from pricing to having up to date vehicles and I have used them for many years.. They have all the up to date vehicles from Sedans, Vans, to Mini Buses and Motor Coaches.... I had used this car service to get picked up from home to the airport and back. The Drivers were amazing and on time.. I also, used the Motor Coach for my brothers wedding and it was amazing as well. If, I can give 10 stars I Would and I Highly recommend Airbrook to all my friends and family. read more

After a series of frustrating calls to various car services I remembered Air Brook and gave them a call. I needed a way to get 16 passengers meeting at one location in South Bergen County to the Battery for a wedding reception. Air Brook had just what we were looking for, a 21 passenger minibus at a competitive price. From the initial phone contact and emails through the early arrival of the courteous driver and transport to and from the reception I could not have asked for a more pleasant experience. Very satisfied, will use again and would recommend. GeoC read more

My family and I have been using the Air Brook limousine service for over 10 years and about 40 times. Their service has always been exceptional. The chauffeur always arrives about 4 to 5 minutes before pickup time, always helps with the baggage/luggage, and most of all very respectful and professional with their clients. The chauffeurs we have encountered are safe and defensive drivers concerned about the safety of their passenger. I have no hesitation in recommending Air Brook Limousine services. read more

Our driver was excellent. He drove safely and never exceeded the speed limit. He arrived early to pick us up, which we really appreciated. Throughout the trip, he was careful, attentive, and professional. At one point, there was an accident just a few cars ahead of us, but thanks to his alertness and defensive driving, he avoided the situation and kept us safe. Our experience with this driver was outstanding, and we truly appreciated his skill, professionalism, and commitment to our safety. read more

i have been using Air Brook for about 15 years at least. I have not had any problems with their service all these years. Their vehicles are well maintained and clean. Almost all their chauffeurs arrive on or before their promised pick up time and are very polite and respectful as well as helpful in handling the luggage. In my opinion Mr. Robert Stovall who drove me and my family to the airport a few days ago is the best and I hope I can avail of his services in future. Sunil Trasi, MD. read more

I use Air Brook for all my rides to and from the airport. They are always on time and get me to where I need to go. The cars are clean and the drivers I have had are very kind and professional. We had Yulidanny Garcia on August 21 and he went above and beyond to drive my daughter home when she was not scheduled for the ride. She had trouble getting a ride home and he went out of his way to drive her to her apartment. I will continue to use Air Brook for all my rides. read more

I have always used Air Brook every time i travel and have consistently been pleased with the service. This time while making reservations, my reservation clerk (Angela??) was so nice and helpful. When asking for my email address she realized that i was an optimum rewards member which entitled me to a 10% discount i was not even aware of! Really appreciate the consistent service and helping me with the 10%. For sure i will never all anyone else :) read more

excellent , courteous , polite drivers. These are professional drivers smooth sailing used this service Airbrook many times the SUV's town cars immacullate and the drivers always well dressed , shirt and tie and very punctual . I've used them out of state and in town. Highly recommended this is the way service should be my friends and family give this service 5 star gold seal of approval. Next trip give it a try . Above 5 stars!!! Joy Daly read more

Airbrook always provides great service. The reservation agents answer quickly and are very helpful. The drivers are patient and professional, and the cars are nice. One of my flights was delayed by 10 hours--the Airbrook driver showed up in the middle of the night and waited patiently (while the airline created a few further delays). I was so thankful that Airbrook was there for me! read more

My family has used Air Brook for over 15 years for transportation to and from Newark Airport. Every driver we have had has been on time, typically 10-15 minutes early, so you never had to worry about being late. They are professionally attired, courteous and friendly. I think they are reasonably priced for their service and have recommended them to many friends who now use them. read more

the service with Air Brook drivers is always impeccable. I have used Air Brook several times this year and have never had an issue with any of the drivers. On 8/27 the driver Brian went above and beyond when he took my family to the airport. He sent me a text to let me know they arrived at the airport safely. I thought that was amazing he did that. read more

Always on time Send text day before so I don't need to hope they are coming on time . Driver sends text he is on the way or that he has arrived to the house. At the airport they send text that they are at your baggage claim area. Excellent communication throughout the company. I have been a customer 20 years read more

Eric picked us up right on time from the cruise terminal in Brooklyn NY. We easily found him from his text. he helped us with our luggage and even offered to bring them into our home. He was cordial and a good driver. We've used Airbrook before and I would not hesitate to use them again. read more

We have been using AirBrook for years!! Excellent service! Always reliable! I like that the driver will send you a text to inform us where he will be waiting for us once we exit the plane! Our last driver was Kenneth and he was so friendly and a very safe driver. We enjoyed his company! read more

Our driver was excellent right there for us when we got out of the airport actually knew a shortcut to avoid a lot of traffic plus I left something in the car. He called me and is going out of his way tonight to drop it off. I consider that tremendous service. Thank you, Ken. read more