We've used Royal Coachman for over 15 years. Their service is exceptional. Drivers are always on…read moretime, well dressed and courteous. Great communications with drivers to and from events and the airport. Vehicles are always clean and the driving is smooth. They have always provided the best, most reliable and safest transportation for our family.

If you are looking for a 5 star car service, I would only recommend Royal Coachman. Their staff go…read morebeyond and above for red eye schedules and always feel safe they are the service that I depend on when I am exhausted from a work trip or vacation. All the drivers are courteous and respectful.

The Limo company is by far from one to 10 the worst Limo company in New Jersey. They called us up…read moreand told us our flight from Las Vegas to Newark was canceled now we've been stuck in the airport for 12 hours. Do not use this Limo company. He's a really, really a scam, really a scam he had no cancel on our flight and he was laughing like it was this little company is by far the poor Limo seen to use your own discretion

Best service around. Highly recommended using last 8 years for all my airport travelread more

I had a ton of work travel this summer, and ended up getting several rides in a few different…read morecities with EmpireCLS. I guess corporate headquarters is in Secaucus, NJ, but the company has drivers all over the world. The Yelp reviews suggest both a concerning work culture and poor service for paying customers. I can only speak to my experience, though, which is that of a middle-aged mom getting comfortable rides in luxury cars, all arranged and paid for by other parties. Whatever aggravations may have arisen were not mine to endure. I had several drivers running me to and from LAX and JFK, as well as on the ground in New York, and from Los Angeles to San Diego and back. They were unfailingly polite and professional, and the one driver I ended up talking to for a long stretch--a mostly retired grandfather--was super personable with a fascinating life story. I would encourage EmpireCLS to pay these drivers what they deserve. They're definitely bringing more to the table than the average Uber driver, and Uber drivers don't have to spend all day in formal attire. The cars were all sparkling clean luxury cars with plentiful leg room. Like I would never personally buy a Cadillac Escalade, but it's the car I'd want if I were always sitting in the back seat. The little water bottles and charging cables were nice too. My one gripe is that the pick-up times were aggressively early, and I had to be vigilant about changing them if I didn't want to sit around at the airport for two hours. The company was willing to adjust as long as I took responsibility if I missed a flight, which, fair enough, it's not like I've never done that before. It seemed like the drivers were always at least 15 early no matter what time the scheduled pick-up, and I felt bad leaving them to idle while I wrapped up my packing. They never complained, though, and it seemed like this was just part of their service. I got kind of used to the car service life, and it was a bit of a rough reentry the first time I landed at LAX and had to LAX-it instead of meeting a friendly driver at baggage claim. I'm not planning to make the upgrade for personal travel, but I'll be glad any time I get to ride with EmpireCLS.

I have been an Empire client for more than 20 years, and I have consistently found their service to…read morebe of the highest quality. One issue I've had recently is the following: I always request a curbside pickup at the airport, which means the driver does not need to park, and thus I should not be charged for parking. Apparently, agents are not permitted to delete the parking charge at the time of booking. This then requires me to call Empire after the trip, and ask them to remove the charge. Further, I must then monitor my credit card bill to ensure that this has been done. This is burdensome and time-consuming, and I wish there were some way to lessen the burden on the client to ensure proper billing. On the positive side, I would like to commend two agents who were extremely polite, courteous, and thoroughly professional, and who resolved a recent incorrect "wait time" charge. I first contacted Samantha, whose records showed the driver who picked me up at the airport waited 45 minutes between the time I deplaned and the time I reached the car, which was not the case. Samantha said she would investigate and that Empire would get back to me. The very next day I received a call from Brianna in Customer Care, who indicated that the wait charge was an error on Empire's part, and that I would receive a credit. When I raised the issue of incorrect parking charges, she said she would review all of my 2025 trips to ensure that I was not charged for parking. Excellent follow-through, excellent service.

A huge disappointment. We had a reservation for an hour ride and less than 24 hours before, they…read moresaid there were no more limos available. To keep our booking, they charged $370 more. I spoke on the phone with Lauren and they did nothing to try and resolve the matter. Mind you, the price surge happened within a 15 minute text conversation. Very unprofessional and they don't even have a manager or supervisor to fix issues. I DO NOT RECOMMEND!!

Great service. The car was spotless. Our driver Joe was awesome. We felt comfortable sending our 16…read moreyear old daughter and her friends with him he navigated the city safely kept us informed of any concerns. Would definitely rent again for our next special event.

Excellent service! I've used Daisy Limo four times now and have had great experiences each time…read more Booking was easy and quick. I received a confirmation right away. I even made a couple of changes to my reservations a day or two before without any issues. The cars were clean and in great condition, with friendly and professional drivers, who were always on time. I've continued to use this service and highly recommend. They are also reasonably priced with no hidden fees. You will not be disappointed.

They went the extra mile for me. My flight was canceled very early in the morning. They gave me the…read moreopportunity to transfer the money to my next flight and not forfeit it.

We used them over 4yrs ago, for my son high school prom…read more We loved the vehicle we chose to rent from them. The car was exquisite from head to toe, top to bottom. We loved how the chauffeur treated my son and his sate, they were on time. My son and his date were treated like royalty on their once in a lifetime high school prom. Looking forward to using this location again for my youngest and last sons this prom season for 2026. I pray we good a good price and the vehicle we want will still be available. I won't say what car it was because it'll make others interested. I'll make sure I'll tell after my son prom.

Always amazing! We have used Santos for both of my daughters' proms and they have always been…read morewonderful. Celia was always great to deal with in getting everything setting up beforehand, and Alvaro has been our driver multiple times and is THEEEEE best! All of the party buses have been beautiful, Celia is great to work with, and Alvaro is so sweet. 100% recommend them!!!!

There chauffeurs are experienced professionals with a dedication to first class luxury service you…read moredon't find anywhere else anymore. They leave nothing to chance and have a proven history to show for it since 1972.

The worst transportation service I have ever used. I've been using various luxury limo services for…read morethe last 15 years and I have never experienced such an incompetently run service/company. How they are still in business is beyond me. I believe in second chances yet they have failed me on multiple occasions. Very unprofessional drivers very unprofessional staff and a very rude owner. Avoid this service at all costs.

Mike was our driver on both legs of our trip out of Newark airport he's an amazing, driver…read more Highly recommended this Blue limo and car services all 5 star well deserved

We used Blue Limo for an hourly service originating in South Jersey going to an event in NYC. The…read morepickup was early AM and after speaking with Dee, I was assured we would be in good hands. Everything went as smooth as possible. Driver was on location 15 minutes early, friendly and car was exceptionally clean and well maintained. We got into the city on time and had the drivers contact number for when we were ready to head back. I texted him when we were ready to go and the pickup was seamless in a highly congested area. A very pleasant experience with Blue Limo. Thank you guys. Highly recommended!