Alexis was very nice, modest, and professional. He did all the work we needed to change our phones…read moreto newer models

Incredible service. went in to get a new phone for my brother and left with new phones for the…read morewhole family, at a low price.

This place is a joke! Terrible customer service and the guy running the place is a liar!…read moreI took my computer in for a diagnostic and they said the mother board had to be fixed. I agreed to the $300 charge, 10 days later I call to get an update and they said they hadn't ordered the part and it would take 3 weeks to get. I ordered the part and picked up my computer. It was not put together correctly, mouse on my laptop not working like normal and how I left it. A month later I call to see if the part was there and they said yes, they never called me to to tell me it was ready. I take it to repair and they said it would take several days to fix when they had originally said it would be fixed in 24hrs. This place is a joke! Super unprofessional, they really don't know what they are doing and the are liars! DONT COME HERE!

From the owner: Our mission is to provide you quality customer service with kindness. Specializing in iPhone…read morerepairs. Serving the local Miami area since 2010. Where everyone is welcome. Pass by just to say hi. We'd love to have you.

Good service and attention, the reps was super professional. I go to low my bill and help a lotread more

Customer rep was very helpful. The only problem is that they cannot help at all with any billing…read morequestions and discrepancies. I was told online they could and that's totally untrue. Att has a habit of errors in billing and they always end up threatening to send you to collections without even having examined their records. It's evident that someone in their end made a big mistake by crediting our automatic payment then deleting it. Resulting in them sending a "final" note to pay.

Although there aren't any pictures to accompany this review, I do hope your read this and take the…read moretime to stop by...should your cell phone require a new service plan or repairs. This is a primarily Spanish-speaking store, HOWEVER, the receptionist will greet you with a smile and communicate in a polite and friendly manner. She is the main reason why I am writing this, actually. If she quits, it may be an entirely different store :/ The services which are provided include flashing iPhones, tethering, repairing unlocking, and getting you hooked up with the most affordable (but good quality) phone plans including Simple Mobile and T-Mobile. They have cell phones, cases and screen protectors as well. I did request a quote for unlocking my iphone4s, and they stated it would be $80. If you know anything about unlocking, competitors usually charge between $90-100, so this is a great deal. I walked in with a phone and a sim card too big to fit. Apparently, a seller on a very popular bidding site did not cut the card correctly. Cell Phones Universe took their time cutting the card from a micro-sim to nano-sim FOR FREE. And if you're a family member or my boyfriend reading this, you know I like free things. I gave the store a tip, and I'm following up with this review. If you're ever in Doral, and you need help with your cell phone, this is the place.

man this place is complete shit. i paid off the phone i bought and the payjoy program it has is…read moresupposed to come off or so they say. it's still on the phone doesn't let me do anything. i call these people and they say they have nothing to do with it.... what? like that's YOUR shit YOU guys sell the phones with it YOU guys said that YOU take it off once it's paid off. DONT COME HERE YOULL BE THROWING YOUR MOMEY AWAY.

This Cricket Wireless Authorized Retailer on Flagler Street in Miami is a well managed Cricket…read morelocation that offers quality cellular service at a good value. This location has excellent customer service and is very knowledgeable and professional at what they do. They are well worth checking out if you need a phone and service.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Miami store today.

Made my phone worse :( took it in to find. The screen on an Oled and got an lcd (my fault) but they…read morenever told me the battery would now last 2 hours Still a nice place I guess I got unlucky

Update: I was…read morecontacted by the head technician, Luis, and he told me to bring the computer back in. I was informed that the technician that had previously helped me was no longer with the company and assured me that they would never treat a customer in that manner. The hinge on my laptop was completely fixed (as you can see on the video) and it's working well now. I truly appreciate their customer service and attention to their customers needs. This is exactly how a great business should operate! *************************** I came here because the hinges on my computer were broken and they told me they would have it fixed by the next day for $105.93. I came in the next day and it seemed to be fixed and I was happy. About a month and a half later, the same hinge breaks again. I came back in to the store and was told they only guarantee their work for 30 days. They offered to try a different method of fixing the hinge which would be even more expensive than the original method.

From the owner: Finding the right phone or plan has never been easier! Our great staff is ready to help you with…read moreeverything you may need. Our customers can select from a variety of services such as electronic repairs including cellphones, tablets, computers, TV's etc. We offer services such as recargas for Cuba. Line activations, monthly payments, and a great selection of accessories are just some of the features that makes us stand out. Wireless 4 Less offers great discounts and promotions every week. That is why we have built a loyalty program to reward our clients for their repeated purchases. Store credit is our way to reward YOU for being our loyal customer and for referring others to our business. We believe that YOU should always be rewarded.

Awful AT&T reseller to do business with. Bought a phone on Friday and told them not to activate it…read moreuntil Sunday. They went ahead and activated the phone on that same Friday and I ended up without service in the middle of the road with one autistic child on the car, not knowing where to go pick up my second autistic child. AT&T main office in TX managed to restore my service on my phone. Sunday came and my phone couldn't finish the set up because IT WAS DEFECTIVE. This so called "manager" was contacted by one the the girls employed there (she woke him up at 3 something PM) and he stated that if it was a hardware/phone problem they will exchange it for another new one. Did not do it and told us send an e-mail and to wait a couple of days. They were very arrogant, disrespectful and breached the main contract for the iPhone that states that it is under warranty (this phone is 12 hours old). They refused to restore the service to the old phone and told us to leave their premises. Apple concluded that the phone was defective to begin with and that reseller should have replaced the phone without a problem because it was not a user problem, it was a hardware problem. DO NOT GO TO THIS PLACE, they are the worst. Personnel is very unfriendly and AT&T should be ashamed that these people are doing business using their name. I do not recommend and I am warning family and friends not to give these irresponsible people their business. They're just in for the sales. Regional manager is a micro manager, employees tell you one thing on the phone and once you get there tell you other thing. AT&T follow up with the complaint already placed at your corporate offices. Too bad the rating system cannot give 0 stars. Don't go to this place, I DO NOT RECOMMEND!

@att @attnews Worst service EVER from a reseller of your services to a mom on #mothersday . This…read morereseller located at 2086 NW 107TH Street in Miami, FL sold my husband an iPhone 14 on 5/12. Told them not to activate the phone until Mother's Day (5/14). They went ahead and activated the phone, and that action cancelled my services on my current phone while driving and using my GSP to pick up one of my special needs children at a place I haven't been before. Long story short, phone ended up being defective. Reseller REFUSED to take it back, wanted us to wait a couple of days and send an e-mail to see what could be done. I guess they wanted me to be without a cellphone so my 2 special needs children and their therapists could figure a way to send me smoke signals to get in touch with me (I am the contact for everything related to my kids, from doctors, to school, therapists, etc.) Reseller called the police on us because we wouldn't leave the store and told them we were "violent" (the "violent" episode consisted in nothing more than telling them to keep their non-working and defective phone). We were now 18 hours in this without my service, with a non-working iPhone that Apple had deemed from the beginning that it was defective after more than 2 hours with them at their Genius Bar. Mind you, this defective phone was never able to finish its setup because it started acting up and it locked itself. This reseller incurred in a breach of contract because as it states in it; if the phone is defective, a brand-new replacement at no cost should be given to the customer. Stay away from this AT&T reseller in 8029 NW 107th Avenue. Awful people to deal with. Stay away from AT&T. They make your family celebrations sad and miserable. Is this how AT&T treat their loyal customers? How AT&T rewards their customers who pay religiously their $500 a month cellphone bill? I am more than sure that either @Tmobile or @Verizon would love and bend backwards for us as customers (we're never late on our payments and we change our mobile units every 2 1/2 years or so giving the company even more business). PLOT TWIST: Reseller banned us from their store so now we have to deal with returning this phone to AT&T Corporate office. We are taking legal action against your highway robbery techniques and false police report. Some Mother's Day weekend for me, huh? #ATTisInhumane #ATTDoesNotCareAboutTheirCustomers