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    Reno-Sparks Cab Co

    Reno-Sparks Cab Co

    (140 reviews)

    Cab picked my wife and I up at the requested time early in the morning on 1/1/26 with a van as we…read morehad a lot of luggage and delivered us to the airport on time. Great service...highly recommended!

    This is the WORST COMPANY I have ever in my 73 years of life dealt with. They have a lock on the…read morewheelchair market. My husband is a paralyzed Vet. EVERY time I have called them, they tell me they will pick us at a certain time. We have had plans cancelled so many times because of their arrogant attitudes. They tell you to call 45 minutes ahead. They came 2 hours and 15 minutes after they told me they would be there. Don't need the van anymore. Tonight, they tell me they will be there at 4:45. Assured me. At 5:15 I had somebody help me put him in my car. At 7:00'pm I called to have them Pick us up where we had dinner and they still had me on the list to pick us up at northern nevada state veterans home where they assured me they'd pick us up at 4:45 pm Just now, I called at 11:34 and was told a wheelchair van would be at Northern Nevada State Veterans home in an hour or less. At 12:34 I called to find ETA. They had no idea. At 12:54 I called and was told the driver would be there in less than 8 minutes cause they were in route. At 1:28 I called and was on hold for 5 minutes when I very calmly (my advent mass said patience, Patience, patience) tried to explain the timeline. The lady that answered didn't let me finish, started yelling at me and I do mean yelling and hung up on me. It is now 2.5 hours since I placed the first call. I keep trying to use them, but it never gets better. I have come to the conclusion they do not like veterans. And we are cash paying customers. A couple weeks ago - the day after Thanksgiving, the driver showed up 1 hour early. I hurried to get my husband ready. Flo waited for us. She said it was soooo slow. But they dropped us off at the restaurant 35 minutes before the doors opened. It wa freezing outside and the restaurant let us wait inside. I gave the driver a $30 cash tip!!! Because she wasn't late. The people at the restaurant were familiar with the HORRIBLE service this company provides. They know they are the ONLY game in town and take advantage of disabled people. That's REALLY SAD in my opinion

    Yellow Cab of Reno - Call Randy. He's my go to guy when in Reno. He's kind and gets you where you need to go. Great service. I highly recommend his service

    Yellow Cab of Reno

    (63 reviews)

    I had an excellent experience this morning for my reserved ride to the airport. It was an early…read moreride reserved for 4:15am. I decided to double check that my taxi was still scheduled. I called the main number and Selina answered and confirmed my ride was scheduled with Bjorn, taxi 681. The fact that she provided the details of the taxi driver ensured me to feel more confident my taxi would definitely make it. Thanks Selina! Next, was the awesome driver and so polite, Bjorn. Bjorn was extremely professional, kind, and drove very carefully as we were driving in snow as it was coming down pretty consistently. He arrived 10 min. early. That was great as I was ready to go and he didn't start the Meyer until we were ready to go. My day has started off great after a lovely Thanksgiving visit with family. Off to a great day and a great start to my week all due to Bjorn and Selena! Thanks lovely folks! Keep doing what you're doing and I hope you receive acknowledgement for your awesome service! Tip: reserve taxi ahead of time for priority service. Especially, if you have an important place to be...like the airport for a flight out.

    It's not ok that there is only two wheelchair taxi cabs for the entire city of Reno, Nevada…read more That's a safety problem big time! I'm a former naval officer and disabled wartime veteran. I missed my flight now twice because of the cab not showing up and they told me I can't make a reservation. Wow reno has really gone down the toilet bowel when it comes to disabled access to get to the airport .

    Aiken Pilot Car - transport - Updated May 2026

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