Reno-Tahoe is really the best. Don't let a cheaper company ruin an otherwise good travel day!…read moreEdgardo arrived before time-always a relief! These drivers are highly trained in all aspects of driving and customer service. A wonderful office team keeps things running smoothly and communication was excellent.My deepest thanks and appreciation for such a great group!!!THANKS!!!!

Amazing experience from booking with the sales team- friendly, accommodating and on call 24 hours…read more Our driver Brian was top notch!!! Very knowledgeable, professional and excellent driver. Brian is also a great photographer They created a memory we will never forget

Cab picked my wife and I up at the requested time early in the morning on 1/1/26 with a van as we…read morehad a lot of luggage and delivered us to the airport on time. Great service...highly recommended!

This is the WORST COMPANY I have ever in my 73 years of life dealt with. They have a lock on the…read morewheelchair market. My husband is a paralyzed Vet. EVERY time I have called them, they tell me they will pick us at a certain time. We have had plans cancelled so many times because of their arrogant attitudes. They tell you to call 45 minutes ahead. They came 2 hours and 15 minutes after they told me they would be there. Don't need the van anymore. Tonight, they tell me they will be there at 4:45. Assured me. At 5:15 I had somebody help me put him in my car. At 7:00'pm I called to have them Pick us up where we had dinner and they still had me on the list to pick us up at northern nevada state veterans home where they assured me they'd pick us up at 4:45 pm Just now, I called at 11:34 and was told a wheelchair van would be at Northern Nevada State Veterans home in an hour or less. At 12:34 I called to find ETA. They had no idea. At 12:54 I called and was told the driver would be there in less than 8 minutes cause they were in route. At 1:28 I called and was on hold for 5 minutes when I very calmly (my advent mass said patience, Patience, patience) tried to explain the timeline. The lady that answered didn't let me finish, started yelling at me and I do mean yelling and hung up on me. It is now 2.5 hours since I placed the first call. I keep trying to use them, but it never gets better. I have come to the conclusion they do not like veterans. And we are cash paying customers. A couple weeks ago - the day after Thanksgiving, the driver showed up 1 hour early. I hurried to get my husband ready. Flo waited for us. She said it was soooo slow. But they dropped us off at the restaurant 35 minutes before the doors opened. It wa freezing outside and the restaurant let us wait inside. I gave the driver a $30 cash tip!!! Because she wasn't late. The people at the restaurant were familiar with the HORRIBLE service this company provides. They know they are the ONLY game in town and take advantage of disabled people. That's REALLY SAD in my opinion

We used Sunset Limo today for transportation from RNO to South Lake Tahoe, and I wanted to take a…read moremoment to share how wonderful the experience was. Our chauffeur, Jade, was absolutely amazing. She was professional, friendly, and made the entire trip smooth and enjoyable. I would definitely request Jade again and highly recommend her to anyone using your services. While I'm sure all of your chauffeurs are great, Jade truly stood out. Thank you again to Sunset Limo and Jade. We look forward to using your services again in the future.

Wow! I called them back to confirm my booking and was treated so rudely. I didn't mind that he…read morecouldn't recall our conversation or the quote he gave me just yesterday, but he acted like he was offended & put off that I didn't want to just give him my credit card info without providing me a written quote. Well, considering he had no recollection of the vernal quote he gave me yesterday and his price today is even more, can you blame me for wanting something in writing? Ugh, plus his excuse for his rudenss was that he had more business than he did kindness, courtesy, & professionalism.

I had an excellent experience this morning for my reserved ride to the airport. It was an early…read moreride reserved for 4:15am. I decided to double check that my taxi was still scheduled. I called the main number and Selina answered and confirmed my ride was scheduled with Bjorn, taxi 681. The fact that she provided the details of the taxi driver ensured me to feel more confident my taxi would definitely make it. Thanks Selina! Next, was the awesome driver and so polite, Bjorn. Bjorn was extremely professional, kind, and drove very carefully as we were driving in snow as it was coming down pretty consistently. He arrived 10 min. early. That was great as I was ready to go and he didn't start the Meyer until we were ready to go. My day has started off great after a lovely Thanksgiving visit with family. Off to a great day and a great start to my week all due to Bjorn and Selena! Thanks lovely folks! Keep doing what you're doing and I hope you receive acknowledgement for your awesome service! Tip: reserve taxi ahead of time for priority service. Especially, if you have an important place to be...like the airport for a flight out.

It's not ok that there is only two wheelchair taxi cabs for the entire city of Reno, Nevada…read more That's a safety problem big time! I'm a former naval officer and disabled wartime veteran. I missed my flight now twice because of the cab not showing up and they told me I can't make a reservation. Wow reno has really gone down the toilet bowel when it comes to disabled access to get to the airport .

I will say that the spa and all the treatment rooms are absolutely beautiful and have a great…read moreambience. The only downfall would be just how small it was. Based of the pictures I had seen while doing my research I was shocked to see how small the steam showers, the hot tubs and shared areas were. My Bestie and I went for my birthday which was on a Thursday, while we were waiting for our massage we tried to wait in the waiting area except there was no place to sit or stand. My favorite parts were the massage and the hot tubs were beautiful, it's like you're floating in the sky surrounded by greenery with a full view of the sky through the glass top!! Also, you get a local's discount Monday - Thursday as a local for all services (I'm pretty sure all)

Just arrived. It's a zoo. Obviously don't have my players card or hotel room key yet…read more Lady blocking off the parking lot says I can't park there unless I have my room key or players card on me. Actually stupid. Makes me not want to lose money here. Possibly better off down the road at GsR. Shame. Dumb

I went to Truckee from Reno Nv the weather conditions was very bad lots snows but the driver was…read morevery professional and good in the road I'm very pleased with him Thanks Jair from JOC Transportation

From the owner: Drivers with years of experience, good professional service, cars equipped for emergencies due to…read moreextreme temperatures, and comfortable cars to make the customer feel safe and confident.

service ever. Picked up at my home and driven to the very clean limo great service. The driver…read morewas very polite and me water with my bags. I wouldn't use any other service.

Professional, courteous, on time and SAFE. A tire bolt flew through the window right near our…read moredriver. He remained calm and pulled the bus to the side. After a brief delay making sure the hole in the glass did not impede his vision, we were off. GOOD job!

GMT transferred my husband to a care home on short notice when he suddenly could not sit or stand…read moreup one morning. The gurney could not make the sharp turn into our bedroom but Rochelle and Tonya were able to carefully and gently transfer him to the gurney in the hall. I'm very happy with their care.

GMT dropped my husband and did nothing to help they just said sorry won't happen again had to take…read morehim to the er right after

Have used many times, but no more. I arranged a pickup at Reno airport, and paid in advance by…read morecredit card. My flight arrived on time, but nobody from the transport service was there to pick me up. Had to take an Uber to get home. Biggest complaint is that the company refused to refund the charges. It is one thing to show up late or not at all, but to charge for services not provided is very unprofessional.

I rented the TahoeXpress LimoBus to transport several groups of my friends between the Reno Airport…read moreand Heavenly Village in South Lake Tahoe for a Bachelor Party. TJ (the owner) did a great job coordinating with me and getting all of us to our destination safely. The shuttle experience itself is what you make of it. We had an absolute blast inside. We played our own music, brought our own drinks and snacks. TJ also provided some additional snacks and beverages just in case we needed it. TJ was very accommodating, allowing us to make multiple stops to get groceries, use the bathroom, and grab lunch etc. I highly recommend this service. Anyone traveling in a large group should use this service, especially for a drive as long as our was.

Communication was excellent! super friendly driver and our whole party had a great time!!read more