Update: Nakia and Polished is STILL 5 stars after my last review 4 years ago! She's one of the most…read morepassionate nail technicians ever! And today I had a facial for the first time and Nakia blew me away again! I had a lot of issues since it's been years since my last facial. Nakia gave me helpful suggestions, answered all my questions, recommended products and got my skin all the way together!! My skin has never EVER looked this bright, refreshed, glowing and clear in my life! I'm excited about improving my skin from now on and adding the signature facial service to my self-care list! Please go and see Nakia ASAP for the signature facial. She really pulled out all the stops!

I get serviced by Jade which is always a pleasure. However, you will never go wrong being serviced…read moreby them all. The vibe is always welcoming and positive. It also is a bonus cause it's close to home.

I am beyond disappointed. I was a loyal client and gave this salon 5 stars in the past, but since…read moreHelen moved to Pikesville, the service has completely changed. I've tried multiple times to get my nails done, most recently on a Friday afternoon around 12:45 and have been turned away again and again. The worst part? There were several staff members sitting in the shop not doing nails. Most nail salons take walk-ins unless otherwise stated. Instead of being offered a wait time or appointment, I was simply told "we don't have time." That's not just inconvenient, it's rude and dismissive. A business is more than one person, but without basic courtesy and customer service, clients like me won't be coming back.

It was awesome Helen and her husband attended to me. They were very warm and Helen is so skilled…read moreand detailed. A bit pricy but I will be back because of the quality of service I received.

The service requested was completed. However, they could learn to be more gentle when they give…read morepedicures. It was quite a rough experience and I didn't feel relaxed at all. The vibe of the place is very nice. R&B music played and they even offered us drinks. However, the quality of the manicure I received felt a bit amateur. My manicurist had to do a lot of touchup work. Finally, I don't know why this is so common in the DMV area but gel nails should first be soaked and then scaped for removal. Not just dry scraped, which is terrible for nail health. My nails were scraped three times in a row both mechanically and manually and they looked horrible before painting. There are even indentations on some of my nails now. I wonder how long it'll take for them to recover. Never again. Everyone who worked there was kind though, so at least there's that.

Nails started coming off after two days , also they'll keep asking you over & over about extra…read moreservices & once you decline they'll talk bad about you!

I booked a last-minute nail appointment online and they were able to take me right away when I…read morewalked in, so convenient! My nails came out AMAZING (I'm obsessed with the tortoise print ). The staff was so friendly, and I even met the sweetest person while I was there, we ended up chatting about our favorite vacation spots! Such a fun experience all around. 10/10 recommend! Huge, clean and they were so friendly they didn't rush us after since ewe were still chatting lol.

Love the service and hospitality at this salon! Been going here for years and Rachel and Tracy do…read morean excellent job. All the techs as a matter of fact do an amazing job!

My daughter and I both agreed best manicure/pedicure we have ever had! Jenny and Joy were amazing!…read moreKind, thorough and the environment is very soothing. Wonderful music, and a cozy atmosphere. Can't wait for the next one!

Great first visit! I had a gel mani and pedicure start to finish in one hour. The service was fast…read more The filing and cuticle work is great too, I'll definitely be back. Parking is 50 cent/hour

I never write reviews but this was one of the worst nail experiences my friend and I have ever had…read more One of the nail techs was not paying attention and drilling a hole in the center of one of my toe nails and now there is a crater in my nail. It was a painful pedicure to be honest she had sharp nails, used a rough towel. Was not gentle at all. She tried poaching me for my jewelry, constantly asking for me to sell it and, after repeatedly saying no, she continued to say "please." I had to tell her to stop and ask for a new nail tech to take over. She couldn't take direction when I specified I wanted a round shape and she was doing it square during the manicure. At the end they up charged my friend and I more than $10 than they should've. Save your time and money and don't go here.

Stopped here this morning. It is the only one on area open for business and I'm so glad I walked…read morein. Business empty due to corona panic. Proprietor was extremely careful and delicate with my fill in and repair to 2 nails. He reshaped them from square to oval. I had also cut them down myself and they were a mess. I was missing a nail and another came off during service. My nails look wonderful. I will return

Very clean, lots of color choices and prices didn't make my eyebrows raise…read more Professional, welcoming and friendly. Nikki, the owner, sets the tone. I called for a last minute, same day appt. Although I was unable to get my services done by Nikki, my tech, Li was wonderful and meticulous. I made my next appointment before leaving.

I had an appointment for a pedicure and gel fill-in with Ken (I think that was his name) and he was…read morepleasantly on time. My nails are gorgeous, not bulky, shaped perfectly and I don't think they have ever looked better. I opted for the deluxe pedicure ($80) which didn't quite feel "deluxe" the massage was hard and fast (going through the process instead of giving an actual short massage for a $80 pedicure), there was no candle wax (I can't think of the proper name but you know what I mean) and I wear the same polish every time but I was given 2 coats and it shows my imperfections - I should've checked before I left but for $80 you know when it looks off so at least ask. All in all, I would absolutely go back for hands but not feet.

** 9 Year Updated Review **…read more I made an appt w Tina for a mani/ pedi. Appt 4:45pm. Surely a rough start that ended up w me being seen by Nee Nee at 5:12pm. GREAT choice! Nee Nee was absolutely awesome and saved the experience. She was very communicative about my options for polish, service, and preferences. I was quite disappointed that they didn't carry OPI as they're the only polish that does well on my nails. They had lots of gorge colors. I chose a pretty blue and tan colors. I pray the polish does well b/c it looks great!! I requested a Gel Mani, w a Signature Pedi. Everything felt amazing, and she took her time. I enjoyed my experience w Nee Nee and would consider going back.

I've been getting my nails done at this location, every two weeks since pandemic restrictions were…read morelifted. My appointment is honored. i've never had to wait. The atmosphere is friendly. And my nail tech is Linda. I'm always pleased.

I've been going to Cremé Lux for about 4 months now after searching for a nail salon closer to home…read moreand I'm so glad. I usually get an acrylic fill in unless I'm getting a fresh new set. The salon is clean, front desk service it's welcoming and always has a great attitude. Once you get settled they do offer you a beverage which is nice. I've had Peter do my pedicures and Laura my full set and they're both very good and kind. I would recommend and have already made my appointment for next time.

This is my favorite nail salon ever. All the technicians are really sweet and talented. They're…read morethorough in asking you how you like your nails the entire time. My nails always look so amazing and they have no problem replicating designs from photos which is helpful

I wish there was a negative star available to give .. I've been coming here for years and I only…read moreget eyebrow waxing done .. my only problem is they drip wax on my clothes and this was the third incident that it happened with a brand new white top I had on for the first time..I even told the technician please don't let the wax get on my clothes again but ..5 seconds later she dropped wax on it .... Hot Wax does not come out of clothing ..she NEVER apologized .. just debated with me about going to a cleaners to have it cleaned and bring the bill ... ridiculous behavior Poor customer service.. unprofessional vibes

The staff were amazing. I got a men's medi and pedi. One of the best I gotten. Thanks Nina! I will…read morebe back.