Not in my five years of getting my nails done have I ever had an experience like this. This was my…read morefirst time at V Passion Nails, and unfortunately, it was horrible. The nail tech, Linh, was argumentative about pricing and became too aggressive while doing my nails, which resulted in my skin being cut. I spoke with the manager about the situation, but she did not seem very concerned. I hope V Passion Nails improves its customer service, professionalism, and overall care for customers in the future.

Beware. If you make an appointment for a particular tech it doesn't mean you will get that person…read more They don't call to reschedule. Just put you on the spot by reassigning you. Also had a full set of Gel X done for a wedding. They were horrible. Lumpy and glue all over the inside of the nails. Couldn't wait to have them removed.

Very clean atmosphere. Reasonably priced services. Very Friendly. They do not rush on your services.read more

always an amazing vibe Tina is an amazing artist. If you ever get a chance, please go to see her…read more She will give you not only a pedicure and manicure, but an

Thank you for coming to my Yelp Talk: TLDR: I won't be…read morereturning to Harbour Nails & Spa. I'm pretty confident they won't miss me, a client they've never had. I'm sharing hoping to help someone else from making the same mistake I made and hoping HN does better. I asked for the latest availability when I rang for an appointment. They gave me 7pm. I explained what I wanted done and confirmed I'll be able to get it. I was reassured. About seven minutes after coming off the phone, they rang and asked if I could come in for 6pm instead. I told them that would be difficult as I had just made another appointment for a pedi at 6pm. I said I would get there as soon as I finished and asked if that was okay. They said it was. I went to my other appointment earlier and was seen to immediately so I was able to get to Harbor Nails at 6:15. When I walked in and I gave my name the lady looked at me like I had fangs coming out of my mouth. I repeated my name and my appointment time 7pm but that I was asked to come in earlier. She still looked clueless. She started scrolling through her phone. After a minute of me just standing there I asked if there was a problem. She said she won't be able to do my nails today. I responded rather stoically, "you called and asked me to come in earlier, I changed things around and now you're saying my appointment is cancelled?" She just looked at me. I showed her my call log asking "is this your number?"  She said yes. "Well that's the number that rang and requested that I get here as soon as I could." She kept staring at me. I tried again, "so you won't be able to see me for my APPOINTMENT TODAY?" She said no. I replied "okay thank you"  and I turned and started walking out. She shouted after me, (not rudely just loudly) "YOU COME BACK SEVEN!" Huh? I was extremely annoyed. What a waste of time. I came all the way to this side of town thinking they honoured their appointments. A few minutes later. **Ring Ring** "Hello" "Hello did you call?" The voice on my line asked. It was a different voice than the lady I interacted with at the shop. I said no I didn't call again but asked why they cancelled my appointment without informing me. She said it wasn't cancelled they just pushed it back because they have to take walk-ins. I know how this works. I'm not against you making your money. However this isn't the way you make potential customers WITH APPOINTMENTS feel. All you had to do was pick up the phone. She asked if I was coming back. I told her it was okay I'll be taking my business elsewhere. I left the shop and walked across the street to the plaza searching my phone for another spot when I found INSPIRE NAILS in the same plaza I was at! Under new management with a shop as dazzling as they are nice. I was happy! As I was leaving inspire with my nails looking all pretty and crisp, I had my Pretty Woman Moment. I held my hand up to HARBOUR NAILS and said "BIG MISTAKE, HUGE". (I play way too much) Mike at the brand new INSPIRE NAILS is now MY NAIL GUY! To be clear, I cannot speak on their nail techniques because I wasn't able to have a service done. The End.

I wanted to love this place but they are a bit rough with you to the point of pain, the place is…read moresmall and cramped, the wine they give you is the nasty cheap stuff, and the gal who did my nails was DRAMA. Like yelling at a man on her phone where customers could hear drama. Do not bring that kind of energy into your work place. I felt pretty uncomfortable overall and will not be coming back to this salon.

This place is extraordinary now that the store is under new management, they had extremely good…read moreservice! They gave us water and things to pass time. After new management they switched the vibe to a great ambiance. I WOULD DEFINITELY COME AGAIN.

I really like this place. , Steven,Helina,Tim,Emily. Good service, clean environment; everyone is…read morefriendly, fast, and efficient.

I highly recommend this business! I'm not familiar with every Tech; however, I have been serviced…read moreby Nay, Candace, Donnetta, and Selina. They are true professionals and skilled! The salon atmosphere is also professional! With these feet, the pedicure with the massage is my very favorite!

The place was nice, very cute nail salon. My appointment was at 9 she started on time. Tabled for…read moreTwo she was very nice! I went to another nail salon my nails was horrible shape, I could not type, and was in pain. She worked a miracle on these nails. It's almost two weeks and they still look good. She is very caring, nice and experienced. Really nice atmosphere! I say go and try for yourself.

Let me preface this review by saying that I have been going to my regular nail tech for 6 years,…read moreshe has been in Vietnam since the last week of December and does not come back until the middle of March. So, I am not cheating. Lol! We are on a break! Because she has been away, I have been trying to find a stand-in salon until she gets back. 3 weeks ago I went to a salon and did not have a good experience. My manicure was horrendous. It was bad! They didnt focus on cuticle health and used a drill bit for everything. 0/10 do not recommend. I have a friend who is looking for a salon who had a great experience here, and she suggested it to me. I suspect she grew tired of hearing me complain about the state of my cuticles, but whatever.... Anyway, I googled and found that I was able to make an appt through their website. The system was easy to use, and I just picked what I wanted. Positive website navigation...check! I immediately received a text verifying my booking. I received a reminder text a few days before, and yet another one the day of. Communication....check. The salon is on Harford Rd right off 695 and there is plenty of parking in back which is great! Location...check When I walked in my immediate reaction was "oh this is CUTE!" Its a boutique salon, extremely clean, and homey but in the best way. I was immediately greeted by the salon manager (Im so sorry I can't remember your name) with a hello and a warm welcome. She immediately put me at ease, and I just felt so comfortable like it wasnt my first visit. The manager confirmed what I was getting and led me over my tech, Shradha. She gave my toes and fingers the business. THE BUSINESS!! She got me right! I got the special pedicure. You get your choice of scented scrub and I chose lavender. The callus remover is also included. They dont use the cheese grater. Instead, they use a motorized foot sander thing. They also use disposable utensils. My feet are smooooth, my cuticles have been loved on, and my polish is amazing. I love Shradha so much!! Shradha is very quiet and thats okay. I'm new, she doesnt know me, and she was all about getting me right, so I was fine. I just started talking to everyone else. The manager was personable and we talked about her journey to the salon, and the goals of the owner (which are fabulous and exciting! I love to see black women making big moves especially in spaces where we arent represented). I love talking to people because im 1. Nosey and 2. I'm a yapper. I also talked to the techs and its very clear that they operate as a team. Often nail salons are individualistic and I don't get that vibe from them. Everyone is a talented artist in their own right and they come together because they share a common goal for the salon. Let me not forget to mention the diversity on the team. I do believe that everyone was a POC and the clients that were being serviced were also equally diverse. I was extremely impressed all the way around. My service was gel soak off (hands and feet), special gel pedicure, and gel manicure. Total cost was $120+ tip. If I had to give a criticism, it was a super small one, the size of a grain sand. It would be the fumes of the chemicals. Towards the end of my service, it became more pronouced due to the lack of ventilation as the space is small. Ive never smelled it that pungent before so Im not sure if it was a one off. Nonetheless, I can fix that with a mask. It's clear that I had a fabulous time. I like to try something 3 times before I decide that I like it. But the thought has entered my mind that I might have to break up with my nail tech. It was just that good! Okay this is a long one, Ive said enough. Everyone needs to try this salon. Youre welcome!!!

Today was a teenage granddaughter pamper day and she opted to get her nails done. Previous reviews…read moreof this salon were promising and they didn't disappoint! Bean was her nail tech. She was very professional, kind, courteous and knew her stuff! She's an excellent artist and if anyone is in the market for nail services, this is the place! Make sure to schedule with Bean!! Thank you again for the great service!!

Customer Service-I was greeted as soon as I came in the door and they weren't busy so I was taken…read moreback immediately. I selected the gel manicure and proceeded to pick my color. -They do have a plethora of colors from DND My experience- I felt like I got a rushed experience. I received very lukewarm to cold temp water for the soaking and my hands didn't soak in water long enough to really loosen up my cuticles. When it was time to clip the cuticles the first clip hurt, I jumped immediately and then the employee said "oh that hurt, your cuticle bad". The next clips were softer but that initial one sheesh. ‼Warning- this establishment does not use tub liners for pedicures. Ambiance- it's nice inside Parking- Available on a lot

I 100% recommend Sue! I've had acrylic nails for over 10 years, and anyone who has knows how hard…read moreit is to find a Nail Technician who consistently delivers top-quality work. Since finding Sue over 2 years ago, I won't go to anyone else. My acrylics last 5-6 weeks without lifting or falling off, they always look flawless, and she's never once hurt me during the process. Plus, her Luxury Pedicure is amazing. Pure relaxation and perfection every time!

I walked in for a pedicure and was greeted by Trudy, who was very kind and gentle. I told her about…read moremy previous rough exfoliation experience, and she was extra gentle and paid attention to detail. I'll be back for some more relaxation!!

I wanted to try a new place and like most nail salons around it was disappointing. What is going…read moreon with nail salons these days? Dirty. Broken. Bad service. The floors in this place were filthy. The stations had broken and damaged areas all over. It doesn't take more than a few minutes to sweep the floor or repair a broken piece of table. There were several employees just sitting around on their phones. They could easily have swept the floor The worst part was as I was leaving an elderly lady was trying to get service and they treated her so poorly. She kept saying I don't understand you and they wouldn't try to help. The possible owner, who was the only man there and didn't wait on anyone just walked around, just looked at her and walked by. I couldn't believe the rudeness. The tech working in her was so rude too.