This hotel does not give there titanium members anything you get a choice of 500 points or $10…read morecredit. You don't even get breakfast included. The gym was horrible. No cables and very light dumbbells. The treadmill didn't work either. They had random bikes as decorations for the gym which is so dumb. To top it off I woke up from a night of sleep to thinking someone was in my room watching me because of a creepy photo hanging up right next to the tv. You could have got any other photo and put it there or put that somewhere else. I am sure I am not the only one to wake up seeing that and jump a little bit. You do get two waters in your room but that's about it. The shower I had was a handicap one with a lip in the middle of the shower that I stumped my toe against. Overall I had a terrible time at this hotel. Wish they took care of there titanium members by at least giving them a free breakfast. And update their gym!

They are no friendly no customer service questions ask was like I don't know I wasn't happy there.read more

Great find close to the airport - literally could walk. They have a shuttle and the restaurant is…read moregreat too. Staff were flirty helpful and just made our night before a flight perfect. Will easily stay here again. Room was new and clean and we had a huge patio too.

A beautiful property and a great room (bed for sure). I hope Annia staff start including photos…read morefrom their restaurant as the food was beautiful and fabulous. We just finished a cruise and the food at Annia was even better. Appreciated the prompt shuttle service too.

This is a fine hotel, very clean, new shiny tile in the large room's bathroom and breakfast room…read more It is near the airport, but take a taxi because there is no way to walk here because there are several roundabouts and no walkway. Front desk service was friendly and helpful. Breakfast is included and has eggs, good croissants. and the usual cheese, cold cuts, plus toast and jam.

TL;DR: Avoid. Cheap hotel. Cheaper service…read more ***location and room*** The hotel is located near the Marco Polo airport. It has a modern facade, but the rooms are dated. We booked a room for 4 and ended up with a bed for 2 and two couches for the remaining two. Very limited dinner options. ***cleanliness*** Cleanliness was the main issue with this place. The fridge was not cleaned and had food from the previous guests (see pic). I don't even want to think what other parts of this were left unattended and was not cleaned between occupancy. **Overall** Seriously sorry for booking this one. Avoid.

- beautiful room with a canal view and GREAT AC. Really enjoyed the good water pressure and the…read moretravel shampoo, conditioner, and shower gel, too, after a long day sightseeing. - fantastic breakfast buffet with a beautiful view. Nothing can really beat this view! - very close to water bus station (3 min walk) and about 10 min walk from the train station. mobility note: the first bridge you need to cross to get to the hotel may be difficult if you have mobility concerns and/or have large luggage. The hotel can help arrange a porter for you - approx. €15 for 2 large bags. - very friendly and helpful front desk staff. Would absolutely stay here next time we're in Venice!

We stayed here in Venice and it was an excellent find. It's less than 10 minutes walk from the…read morePiazzale Roma and only 2 from the closest water taxi station. When we arrived, we were shown to the room immediately after a brief introduction to the hotel and city. We were offered any advice we needed as well as access to concierge services gratis. The staff was welcoming and friendly as well. It's very comfortable. The room decor was elegant and the bed was wonderful after a long trip. Coffee and a welcome bottle of Prosecco were also waiting for us. The view is really, truly right on the canal. It's fantastic but surprisingly quiet at night, likely due to the excellent windows We took the water taxi to the San Marco Square then walked back and it was about a 30 minute walk with beautiful shops and restaurants almost the entire way. Final note, the breakfast was a very good value with a diverse selection and excellent coffee. We recommend this hotel wholeheartedly.

Located next to the train station and within 3 minutes walking distance to train terminal, water…read morebus, taxi, stores and restaurants. The hotel is mentioned really well. They have excellent front desk people. Alvise was great in answering questions, always smiling and very good in guiding us places to eat, catch water bus, gondola service etc. We reached an hour early and lucky to get a room. Checked in without any issues and went to get some good and sightseeing. Rooms are maintained well. We had a queen bed , with 2 additional twin beds. The wifi is great in the hotel rooms. The shower had nice flow and very spacious bathrooms. Everything is maintained really well. We had a situation with Ac and the staff at night time cane and assisted us out. The breakfast was fabulous best so far we had in hotels. It was a grand buffet. The luggage storage rooms came handy, and we enjoyed the stay and will definitely consider it again.

It's official! My favorite city so far in Italy was Venice! Despite all the horror stories about…read morethe flooding, I was happy to still have the chance to visit this city while I was in Italy. During my recent stay in Venice, I reserved the Hotel Abbazia as it was one of the best locations near the Santa Lucia Railway Station. Literally, the hotel was 700 ft from the station, down an alleyway as I passed several restaurants; you can't beat the convenience and the price! For a budget hotel, this was a simple and decent stay--the room offers a small flat-screen TV, iron board and hairdryer, mini-refrigerator and air conditioner, and a hard ol' mattress queen bed, not the most comfortable bed but it was doable for the time that I spent there. The only thing it didn't offer was a damn elevator; BOO! Good thing for friends because my homegirl and her boyfriend were able to take my heavy ass suitcase up to the second floor or else a sista' would have been struggling! The hallways to the bedrooms were this sexy red lighting that automatically came on when it sensed any movement. I liked it but I sensed that my friends thought it was pretty creepy. The hotel offers a beautiful elegant dining/bar area with a gorgeous chandelier. This is also where free breakfast is served in the morning. I hear breakfast offered an array of different pastries and fruit. If you have time to eat breakfast, I would give it a shot. Make sure you also check out the back-garden seating area. It's perfect for enjoying your breakfast in the morning or coming out to get some fresh air. The staff during the evening was nice, however, I felt that the gentleman became irritated with me as the bedroom door had slammed shut on me as I was walking my friends out of my bedroom, and it just so happened that I had left my keys in the room. Also, just like similar hotels in Italy, the air conditioners turn off after a certain time, making these rooms stuffy. The only option I had was to open the window; UGH. The rooms are quiet, I couldn't hear my neighbors at all. The bathroom was super small, and the showers were not the best. The water temperature only provided cold water; BOO! You can tell the facility is a little outdated and needs some TLC. Within the area alone, there are varies different restaurants. Once you walk out of the hotel, you are right in front of all the activities. You can take a Water Boat to any side of Venice, or you can do what I did and just walk the whole City as its pretty doable to do in 8 hours. There are also bars all throughout the area, making for a great night. If you are looking for more of a convenient hotel near the station and close to many of the landmarks in Venice, I would definitely recommend this hotel if you are staying for less than 2 nights. P.S-If you are planning to leave your luggage at this hotel as you roam the Venice area, please note that this hotel doesn't lock the door to the luggage room. Make sure you take your valuables with you.

Staying in Mestre, the Venice tourist tax was waived. The area is just ok, but the location was…read moreconvenient. It's 5 minutes from the train station. When I checked in, I was given the wrong room and there was a guy inside- big oops. The room had a bathroom that was bigger than expected. There was even a tub. I would've preferred a larger shower over it though. Overall, it met our needs.

Our room had extremely strong mold/mildew odor that was tough to endure, not to mention probably…read morevery dangerous in terms of immediate health issues including coughing and sinus congestion and possible lifelong health consequences that may involve multiple organ involvement. When I asked if we could be moved to another room the I was told that they would send someone to investigate but we never heard from them. This was probably one of the worst hotel stays of my life

I had a very disappointing experience staying at this hotel. From the moment we walked into the…read moreroom, it smelled strongly of smoked cigarettes. The odor was overwhelming, and because the AC wasn't working, the room became extremely hot and stuffy, which made the smell even worse. To make matters worse, the sink in the room was clogged and wouldn't drain. We tried to call the front desk, but the room phone wasn't working either. Since I was staying with my husband, our toddler, and our infant, it was incredibly inconvenient to keep going up and down the stairs just to notify the staff about the problems. We informed the staff about the clogged sink and the strong cigarette smell, but nothing was done about the odor in the room during our stay. The lack of working amenities and the poor response from staff made the experience frustrating and uncomfortable, especially while traveling with small children. Overall, the room conditions and lack of proper assistance made this stay very unpleasant. I hope the hotel addresses these issues so future guests don't have to deal with the same experience.

MODERN GLAMOUR!? This hotel had some fine touches of grace and beauty. Location was slightly out of…read morethe city and parking was rather confusing but still enjoyed very much so. Good place to stay and breakfast at the hotel was great! Will and would recommendation this place. Thanks. Thomas out.

We stayed here for a night while waiting to board our cruise. The staff, ac in room, and breakfast…read morewas nice, however that was it. The room was tiny, bed was rock hard, shower leaked, the bathroom heater was severely rusted, the neighbors key opened our room door, and the bathroom curtains allowed us to look down on the street while doing our business (little privacy). Parking is free but it is tight and very limited. Also to rent a crib it is 20euros! The good things was the breakfast, the ac in the room, and the curtains in the bedroom kept it dark. Probably wouldnt stay here again.

Clean. Friendly reception. ATM and restaurants across the street. Tiny shower. Reasonable price…read more Last night in Venice and early morning flight so this hotel was convenient. Has an elevator.

The staff are all magnificent! The service they provide is 5* in a very unassuming way. All to…read morehappy to help with everything. 3 quaint rooms for breakfast. Our suite was very spacious and had a separate parlor. They arranged our airport transfers, gave us recommendations for lunch and dinner, gave us ideas to go sightseeing (been to Venice before). I could not have asked for more. I will say, it's not the easiest to get to from the bus station: 1 people mover, a porter to carry bags over 2 bridges. Might have been easier to get to from train station but, live and learn. The lady who met us at the desk and appeared to be here every minute of the day, Francesca was amazing. I only wish I had the chance to thank her but she was off on Monday. The staff were amazing the hotel impeccable. Will have lasting memories of Venice.

You know what the best thing is about this hotel?Everything! Every vintage nook, antique door…read morehandle, the free breakfast, complimentary slippers and toiletries, I tell you, it's everything! My husband and I fell in love with this hotel. The customer service is superb, charming and attentive and thoughtful. It sits right across the Sta Lucia station, so if u took the train, then you are just a bridge over. The concierge offered to upgrade our room and im glad we did! our room had that little tiny balcony and it was just marvelous and overlooking the Grand Canal. The room was opulent looking, heavy drapes adorn the balcony windows and accented by antique victorian chairs. Tiny chandeliers hung in the bathroom mirror and of course a big one in our junior suite. There was a tv and a mini bar with tea service and coffee as well. I was regretting not staying another night. I will definitely book again when we come back.

I stayed at this hotel with a group that was touring Italy. The hotel is not a fancy one but it…read moreworked out very well. It is close to the docks so getting to the water taxi to Venice was easy and fast. The food and service we got here was so good. It is a little place that is obviously family owned as the same people were our hospitality and also serving is our meal morning and night. They were such nice people and really had reasonably good food. I have to give them top ratings for their morning coffee- it was so so good. They also were very accommodating in regards to my and my sister's food needs. And they had some great local wines!! I very much enjoyed my stay here, along with my venture into Venezia. I would stay with them again.