I thoroughly enjoyed my experience at the Florida Aesthetics and Wellness office in Brandon. It…read morewas beautiful, clean and well lit. The staff were friendly and knowledgeable. Most painless laser hair removal session I have ever gotten in my life. This will be the only place I will get laser hair removal from now on.

I cannot express how much appreciation I have for Carolyna Perez! I have never had anyone in the…read morehealthcare industry so thorough, quick to respond, answer any questions and individualize me so much! Did the body scan, went over results and did a women's health panel! Results came in and same day in office went over results and discussed routes that could be taken! Thank you so much!

Date of appointment: January 6, 2026 I had a confirmed 12:30…read morep.m. appointment at Essence Massage and Beauty Spa, a Groupon gift from my daughter and grandchildren. This appointment was for a 50‑minute Swedish/Relaxation massage with aromatherapy, and I received a reminder text just the day before. I arrived early, around 12:10 p.m., and waited in my car. When I approached the building, no one was present, the door was locked, and no staff ever appeared. Another customer was also waiting in her car and shared that she had been calling repeatedly but couldn't leave a message because the voicemail was full. I tried calling as well with no success. I waited until 12:45 p.m. before leaving. I drove 37 minutes to get to this appointment, and there is absolutely no excuse for a business to confirm an appointment, send reminders, and then fail to show up or communicate in any way. I even checked with the neighboring business, and they confirmed they had not seen anyone from the spa that day. This was supposed to be a relaxing experience gifted to me by my family, and instead it was a complete disappointment and a waste of time. I have asked my daughter to request a refund from Groupon and will be booking with a reputable spa in my area instead. This level of unprofessionalism is unacceptable.

It started out rocky. I could not get ahold of her and once I did and finally got something set up…read moreshe calls me and tells me she like to move me up and she already knew I work in Tampa so I could not but she mention something about her son so I moved my time which mind you it was sent a month in advance and made it with her. Then I arrived she is running late and just unprofessional I finally make my way in and it just was not a very pleasant place. Then I am laying there tell her what I would like and where not only did not listen to me but did the opposite and left me hurting 3x worse then when I came in. Basically the whole I am hurting and moving because she is pushing to hard and I let her know and she kept calling me weak bones and that older people can take more just unprofessional.

BEWARE!! SLEEZY SLEEZY OPERATORS! The manager was very dishonest. Refused to provide me with a…read morecopy of my contract with them even though they were billing my credit card! It took months to finally get a copy of the contract through my credit card company after filing a fraud claim against Ideal Image Brandon. My credit card company sent me a copy of my contract. The manager at Ideal Image lied to me, hung up on me, refused to provide me a copy of the contract they were billing my credit card under. They refuse to post or provide their business license. Tallahassee should take action against these sleezy operators. I plan to report them to consumer agencies, National and State. BEWARE!

My husband, a proud United States Marine Corps Vietnam veteran, and I sought non-surgical body…read morecontouring services from Ideal Image in good faith. As a military family on a fixed income, we expected this company to uphold a standard of professionalism, transparency, and ethical care. What we encountered instead was a string of misrepresentations, poor communication, and a complete disregard for client well-being. We initially discovered Ideal Image's CoolSculpting procedure online and were encouraged by the claims of a minimally invasive treatment with minimal downtime. On September 9, 2024, we each underwent a virtual consultation. During that session, we were asked to remove our shirts and identify the areas we wanted treated. We were both told that our target areas--including my chest, stomach (top and bottom), and love handles, and my husband's similar concerns--could all be addressed effectively through CoolSculpting. When we asked about post-treatment skin elasticity, the sales rep casually assured us that it would not be an issue and claimed she had "never had complaints." We moved forward based on that guidance, each financing $3,500 through their in-house medical credit provider. My husband's first treatment was on November 12, 2024. Only then were we informed by the technician that his chest and sides were not eligible for treatment and that he would have to choose between his upper or lower stomach. He proceeded with the lower stomach, suffered a week of severe pain, and ultimately saw no results. My experience began on November 19, 2024, and was no better. I was told I needed clearance from my primary physician to rule out gynecomastia before proceeding with chest treatment--something never disclosed during the consultation. After receiving a formal diagnosis confirming gynecomastia, I was told that my chest was ineligible for CoolSculpting altogether. Again, this was a complete contradiction of the initial promises made during the sales pitch. Between both of us, we spent $7,000 and received zero visible results. When my husband brought up his concerns during his second treatment on February 12, 2025, the response was not to investigate or offer alternatives--but to upsell him on more cycles. The same happened to me at my second and final treatment on February 20, 2025. I declined. Why spend more on a service that had already failed to deliver? To make matters worse, when my husband left a review expressing his dissatisfaction and the financial strain this experience placed on us, Ms. Jasmine McPherson called to offer a follow-up consultation. I agreed, only to be told that the lack of results was due to a three-pound weight gain--an excuse I found both flimsy and insulting. I am well within a healthy weight range and not significantly different from when the treatments occurred. When we met with Ms. McPherson in person, her response was cold and rehearsed: "We don't offer refunds." No acknowledgment of wrongdoing. No accountability. No attempt to remedy the situation. Even worse, she admitted that the initial sales representatives aren't medically trained, and that first consultations should never be conducted via Zoom--two things we absolutely would have considered before moving forward. We were misled, overpromised, and under-delivered at every step. To take $7,000 from a retired Marine veteran and his spouse is unconscionable. This experience has been a total failure, both clinically and ethically. I strongly caution anyone considering Ideal Image to think twice. We expected better. We deserved better

Run away from this place while you can!..They get you with promos online to make a hard sale on…read moreyou once at the spa offering overpriced products for up to $8000 or more with no return policy that's never mentioned, only at the bottom of your sales ticket. Legit scams

Make an appointment with Kesha, you will not regret it! She is the best Everyone there is very…read morenice, and the salon is clean and relaxing. Im looking forward to my next appointment with Kesha.

Took my daughter in for her own brow waxing and met with Jada this time. She did an amazing job…read more Maddie was nervous about how it would be painful and it was absolutely not at all. They use hard wax which is better for the environment and pain. She did a great job showing her options before starting, doing 1 side first and checking in and explaining what she was doing. She has been an esthetician for 2 years but seems more experienced than that. She was awesome. Highly recommend!

I am so happy I came across this place. I was in desperate need of my eyebrows getting done and…read morewhile I prefer to get the threaded, my usual person was all booked up. I happened to be in this plaza since I was getting my lashes done at amazing lash. The young lady at the front told me she has an appointment and doesn't usually take walk ins, but she said she would go ahead and do it for me! I was in and out in 5 minutes and she did great! The wax didn't hurt and even with the tweezers getting the last couple of ones it was still painless ! I see they offer other services, so I plan to come back ! P.S. - for your first visit you get $10.00 off :)

I have been a patient at the Apollo Beach office and have never had a problem. David Budson is very…read moreprofessional and efficient. I go every six months due to having a fair complexion. The problem arose on my visit a few weeks ago. I was asked to update my medical history on a tablet. I came to a question asking what my gender was at birth and it offered 3 choices. I am barraged by the woke ideology on a daily basis and do not expect to be on the receiving end of it from a medical professional. I almost walked out and probably should have. When I questioned Dave about it, he asked the nurse if they really asked that. The next day I wrote to the owner on their web site and see how they could justify this nonsense. Surprisingly, two weeks later I have not had a response. I have many choices of where to receive skin care. I will start over with another provider.

I had something done and paid $850. 00 Dr. Doesn't know what…read moreshe's doing? I will never go back and I don't recommend to any of friends and family. Very, very disappointed.

I have lost weight with the aid of the weight loss program here. The staff are all friendly and…read moretake their time to talk to you about your concerns and their products. They have vitamins of all kinds that can get you back on your feet in not time.

I have been coming here for 11 weeks so far. Their prices are more economic than most places around…read moreand you can actually talk to the doctor about questions and concerns. Just today he picked in during my weekly visit to see how I was doing and gave me additional advise. I have lost so far 30 lbs with their help and hard work. I absolutely love their staff, it's a true family practice. I highly recommend them.