I would recommend this company highly. Very professional. Very quick process. Absolutely love my…read morequartz countertops. Nick and Garret the installers were great. Quick efficient, cleaned everything, packed out the old countertops and trash. The installers were absolutely terrific. What a great product!

Horrible. No refunds. No apologies. $3,478 later I have a countertop that is a conversation piece…read morein a BAD way. I hope you never have to deal with Kim. In my experience they were condescending, unprofessional, and rude. I called because I was not satisfied with the service, and before I could fully explain the issue I was repeatedly interrupted and felt verbally attacked. The interaction was completely uncalled for. It appears this company primarily services Home Depot's countertop program; in my view, that relationship keeps them in business despite poor customer service. After this experience I will not shop at Home Depot again, and I want others to know about my experience with Eastern Surfaces.

I'm a 75 year old Retired Latino Vietnam Purple Heart Awarded Marine Veteran. I walked into…read moreWeinstein Plumbing in Allentown a couple of days ago and immediately a short elderly man with short cropped gray hair behind the counter looked at me in a condescending manner. I went about my business and purchased an $1800 hot water heater and went to the counter to pay. The first thing the man said after taking my VISA card and looking me in the face was 'is there enough in the card'. I found this extremely unsettling and insulting. I strongly urge anyone who is non-white to not buy at Weinstein Plumbing if this is the attitude they project toward others.

It looks like they have a great selection, but unfortunately, the service is rude and hostile. We…read moredidn't have an appointment, because the website said they are open 9-4. It seemed like we really put them out by showing up. They couldn't help us at that time, which would have been fine. But the person we spoke to was happy to send us out the door without even attempting to schedule an appointment. We won't be back and will take out business elsewhere.

Friendly and knowledgeable. Nice displays and variety with great availability. Delivery and…read moreshipping all.went smoothly.

When I called to make an appointment I was told I didn't need one. When we walked in the 1…read moresalesperson couldn't help us because we didn't have an appointment. She showed us the website but it wasn't the same set up when I went to search items. Then when we tried to order we kept getting an alert to enter all the required information which we had already done. After deleting and reentering data several times we gave up. If we have to order online we'll go back to Amazon

Seemed decent when we shopped there. Had a tight timeline for what we needed but it was 3 cabinets…read moreand they said since nothing was custom we could have them in a week. Day for pickup, no call from them as order wasn't on truck. Finally spoke with someone, said 3 more days which was 1 day before install was scheduled. No communication from them on the 2nd scheduled day. Multiple calls to them and they didn't know if the order was on the truck coming or not. Couldn't find it anywhere. Their truck came at 3pm and no call from them. Called at 4, person didn't know so I demanded a call back as the rented truck I had gotten would need to be returned. Called me back 20 minutes later, no order on truck. Didn't know where it was or if order was even completed. Said they won't know until next week where the cabinets are or even if the order was filled. Wrote a check to avoid their ridiculous CC fees so I can't even dispute the charge. Hundreds of dollars wasted on non-sense that was avoidable with minimal communication. Flooring will have to be installed first and then cut up to accommodate the island cabinets if I ever get them. Miserable experience.

Extremely helpful when looking for a door. Nice guys. Good price for budget conscious doors and…read morewindows.

This company is the best! I met with Hemi and his brothers several times during our house…read moreconstruction, and they were every bit professional, and they wore masks for our safety. They are certainly experts on all phases of helping us with the quartz countertops in both our kitchen and laundry rooms. They also installed the bench seat in our walk-in shower. They were most helpful with our questions, and responded to our phone calls and text messages promptly. They stand behind their commitment to provide the best service to their customers! Ginny L. Allentown, PA

Installed our quartz countertops and did an excellent job. I highly recommend Rome Granite and…read moreKitchen.

I would certainly not recommend using Swartz Kitchen & Baths for any project...Unless you are OK…read morewith a company that takes your money and hides when there is an issue. We are currently in the middle of a kitchen project...I say currently because this project should have been complete 6 weeks ago but we are still waiting for a standard-sized pantry cabinet in the super custom color of "white"!!! At the beginning of July, we had our Merilatt kitchen cabinets delivered. When Swartz's driver did an inventory check with my contractor he said one cabinet did not pass quality control and we would have a new cabinet sent to us in 10 business days.....I was there to hear him say this so it wasn't 2nd hand information from my contractor. Mistakes and accidents happen and given the overall scope of the project, there was plenty of time to get the cabinet to us before it was needed so my contractor proceeded. I was very happy that there was some level of quality control at the factory and they did not just ship out a damaged cabinet. Here is where the story quickly goes south. As the project moved forward we were getting closer to needing the pantry cabinet and well past the "10 business days." Our Sales person Cliff, who we really liked, left the company and it was as if we were dropped as a customer. There were multiple calls into Swartz (to Gwen and others) by our contractor about the status of the pantry. They showed ZERO sense of urgency and had no real information that we could use. At no time were they ever proactive about reaching out to us or our contract. We were constantly chasing them for information. I get that in this age of COVID things are delayed but the factory is open making cabinets and they were able to get all my other cabinets out to me. How is it possible that I'm waiting longer for one cabinet than I waited for all the other cabinets?? FINALLY, we got word that the pantry would be delivered and they would be bringing it to my home. Awesome...longer than we wanted but who cares this project is finally coming to an end. When they opened the box there was one door missing and the other door was dinged...... Are you kidding me?!?!?! This appears to be the same cabinet that did not pass QC because it was damaged and looked filthy from sitting in a warehouse. The past few days we've been waiting for yet another update on when we can expect to receive this standard white pantry cabinet and have heard nothing back. I can not convey to you how poor their Customer Service is. They were all smiles when we decided to move forward with the Merilatt Masterpiece collection but they have been awful to work with on the issue of our missing cabinet. So as the calendar flips to September and my kids are about to go back to school below is what my kitchen currently looks like 6 weeks after it should have been complete!! We've done many significant home improvement projects over the years and this is without question the worst experience we have ever had. My recommendation would be to find another company to work with.

Great service and great overall experience all around from Swartz, and more specifically, Cliff…read more Came in looking for a personal experience on updating and designing my homes kitchen and found a great range of quality and choices to customize the room. Experience and expertise is plentiful here. Highly recommend to all who are looking to update their life in the kitchen.

We saw their billboard on 22 heading westbound to come visit their state of the art showroom, so we…read moreheaded that way. No address on the billboard so I googled it and we headed over. When we got there, the lady at the front desk said oh no, you will need an appointment to come in. There was no one in the showroom and it was obviously not busy. We asked if we could take a look and she said that their floors were being cleaned at the moment and were too slippery for customers. No one was in the showroom cleaning their floors... Incredibly disappointing, and rude. Obviously they're not interested in our money. I have driven by their billboard several times since, and their is no mention of it being appointment only. Maybe they should advertise this so people don't waste their valuable time. Will never return!

We needed to have two bathrooms renovated and a "modernization" of the entire second floor of the…read more1965 built home that we recently purchased. The renovation project would also include converting a small bedroom into a walk-in closet, replacing all the moldings and doors on the second floor, repairing cracked ceilings and a check list of various other repairs/improvements. Needless to say this was a major project! After meeting with a few other renovation companies in the area, we met with Agentis. They listened to what we wanted and immediately "clicked" with our design esthetic. Their designers were top notch and made the design process easy and interactive. Their show room made the entire selection process easy - they have virtually anything you might want on display (no need to run around to different places). Their construction crew was professional and courteous, this was important to us since we were living in the house during the project. We had continuous progress over the course of the 4 month project - there was only one day when we didn't have someone from the Agentis team working on site. The team worked diligently and professionally - true craftsman. The end result is beautiful and we're beyond happy! I would highly recommend Agentis for any renovation projects you might be considering.

Nice cookware store that has recently moved from Allentown to nextdoor Emmaus. Owner is…read moreknowledgeable and helpful. Asked her for something she did not have in stock and she gave me a number to call for a different business nearby and told me about a few interesting places. Wide selection of Le Creuset, out of my price range but maybe someday. Some items that I haven't seen in places like Williams-Sonoma. Be careful, the store has a sign but it is subtle and very blue. It looks at first like you're walking up to someone's home but fear not behind the door is a cookware store.

ok ... if you are a foodie and love quality kitchen items, this is THE place to go ! It's my…read morefavorite shop, right up there with Blick's Art Store ! La Belle Cuisine is charming .... there's a 'meadow' with wildflowers and sunflowers ... there are weathered post and rail fences and country wooden gates ... the shop is housed in an old Victorian 'mansion'. Once you step inside the large old wooden door with a ringing brass bell, it's magic ! Beautiful music, beautiful cookware, glassware, hard-to-find kitchen tools and gadgets and tablecloths from France ... the smell of coffee ... little macarons or chocolates ... and wonderful organic Colosi garden kitchen marinara sauce ... Then there's 'Nancy', the proprietor ... she's Lovely ! She's sweet and generous ... and guaranteed you will have a memorable experience visiting La Belle Cuisine ... oh, btw, this shop was voted one of the 'TOP TEN COOKWARE SHOPS IN THE USA' ... how's THAT for recognition !!! Well done Nancy !!