I was blown away by the customer service provided when I walked in to the sales centre. Jennifer &…read moreJuanita answered all my questions and really gave me a good idea of what it would be like for my parents to live here. I brought them back and they loved all the luxurious amenities they don't get at home. Pretty easy for us to make the deposit.

Love Dr.Rizk. He is professional, efficient and very kind. Nuvo is a gorgeous, spacious office with…read morelots of windows for great natural light. The booking process was a breeze, either by online booking or by calling the office. All their staff are very nice.

My recent experience reflects the outstanding quality and after sales service. I bought my…read moreglasses just under two years ago. We used to lDubai and were visiting my parents inlaw in Ottawa where we also used to live before. The quality of the frames and lenses were outstanding. These were the most comfortable progressive lenses and frames I've ever had. The technician at Nuvo customized the frames to fit me like a glove. What is even more amazing is that my frames broke a month ago and I panicked and emailed Nuvo. To my shock they said it is still under warranty. So I shipped it back only to find that there were no replacement with the same colour. The communication was as difficult due to Covid working conditions and the time zone difference. Calls were only recorded not live due to modified working circumstances . The owner Dr. Buettner kindly took it upon herself to find a solution and called around and finally managed to find another shop that had the matching colours. She then fitted the lenses and shipped back to me in Dubai. The story did not have ne here. I received the glasses and they were there tight. No one locally knew the techniques to fit this particular frame. I reluctantly contacted Dr. Buetnner and, bless her heart, she sent me detailed instruction to the technician on how to adjust the frame. Like magic , the technician here knew what to do and adjusted the frame. Thank you Nuvo and Dr. Buettner. I lived in Ottawa for over 30 years before we moved to Dubai and had several Optometrists in Ottawa during that time. I've never had such a great experience.

Thorncliffe Place is a friendly place with exquisite grounds. The residents love the large gardens…read moreand putting area, so nice to see a Family Owned Home provide the residents with the care and amenities they deserve!

An amazing place to work at, the residents are well taken care of and Thorncliffe is a second home…read moreto all of us.

Great customer service provided by front desk. Friendly environment and felt very welcoming.read more

My 5-year old daughter and I are both patients at the Bayshore Optometric Clinic. For a very busy…read morepractice it is very easy to get an appointment. The staffs are friendly, attentive, well organized and efficient. Dr. Sandhu is extremely knowledgeable, takes her time to explain things and we never feel rushed. My daughter has seen other eye doctors in the past and was very nervous about getting eye drops. Dr. Sandhu has made her feel very comfortable during the exam and she is no longer afraid of getting eye drops and can't wait to come back to the treasure chest. Thank you Dr. Sandhu for taking care of our eyes!

Clearview is the best of the best. I strayed away from clearview and oh…read moremy God biggest mistake of my life. The atmosphere at clearview is impeccable, the staff makes you feel at home. Marc is the experts of experts, he took the time tried on several pairs of frames and we both came to a conclusion what one looked the best on me. If I could give them more then a five star review I would. If you need a pair of glasses don't hesitate, get down to clearview, you will Not be disappointed. Thank you all at clearview and thank you so very much Marc. Nancy-Ann

I bought glasses from Clearview recently and had a great experience. I actually went to their…read moreother location on Innes Road first, and was referred to this Centrum location when I couldn't find anything at the other location. When I walked in, I was greeted by Marie, who I believe is a sales associate there. She was very nice and friendly and picked out a lot frames for me to try. She was very honest in her opinions. They had a lot of pretty frames there, and a good selection of funky/different/unusual styles. We actually narrowed it down to 3 frames, 2 that we both liked and 1 that Marie thought looked great on me, but I wasn't all that convinced; it was a slight cat eye frame, which was a huge departure from my usual style. Marie said we should wait and see what Marc says, as he was scheduled to come in shortly. Marc is one of the Opticians (and was the one I met at the Innes location who referred me to the Centrum location). When Marc arrived, he told me that the cat eye frame would not work for me because my prescription is high and since the arm was narrow and set high on the frame, it would expose the thickness of the lens and look unattractive from the side. He also said that one of the other frames we selected was a little "too busy" with all the squiggly lines on the side. So I ended up going with the remaining frame, which was the one I liked best anyway. Marc was very meticulous in getting the frames to fit my face correctly, making several adjustments. He was also meticulous with all the measurements, using the equipment, but also double-checking manually. When it comes to my eyes, I like this kind of perfectionism! He was very professional, and instilled a sense of trust, and at the same time was also friendly. When I finally got my glasses, they were great. Marc made a few final adjustments and I was good to go. Marc even gave me a case with funky geometric designs on it, a cleaning cloth and a bottle of lens cleaner. I have to admit, I was really nervous about buying my glasses at a new place (I had been going to the same optical in Toronto for the last 25 years), but I am 100% satisfied with the service and product I got at Clearview. I'm so glad I found this place. I will be going here for all my glasses and contact lenses from now on! This location is in the Centrum strip mall. The store fronts onto St. Joseph (but is separated from St. Joseph by a large parking lot). There is a lot of free parking.

This business refuses people in wheelchairs and in fact even removed the ramps from behind the…read morestore that made it accessible. They have also made new changes since the fall of 2023 to the interior so that those with mobility issues are not able to be in the office even if they did have a portable ramp for the front of the store steps. This is a huge insult! In response to JM's comment. No, this is true as I was actually refused entry and my appointment cancelled due to my mobility issues. A portable, easy to lay down and lift up ramp would solve the issue. However, I was informed that this won't help as the office has changed inside so that I can't wheel about in there even if I did gain entry. There is no space, this is what I was told. JM, in response to your need for a larger space to serve everyone: And yet last year I was able to fit in the waiting area and get an exam. I don't think that your space has suddenly become smaller. And in regard to your landlord not supplying a portable, light weight, easy to carry and place on the step out front to make your store accessible: This isn't something that the landlord would need to install as it doesn't get installed and would work like moving a chair from one side of the room to another. There is no point in my continuing comments to these excuses that you are making as the bottom line is: My appointment was cancelled this year by your office due to my need for that portable ramp. I don't expect you to truly understand how bad this feels for me. After finding an optometrist last year, I now must start over due to something as simple and easy as a portable ramp.

Fantastic group of people. It's a quiet, comfortable place that will help you out guaranteed.read more

Outstanding services, truly appreciated the support of Lise to troubleshoot some issue I had with…read moremy lens. She went above and beyond! I have always had only outstanding services at Eyemaxx, and so have my son and husband!!

Had to get my eyes tested. They recommended I not get new lens because the issue was with my eyes…read more They scheduled an appointment with an ophthalmologist. Before I left they took my current glasses, fixed the scratched lens and tightened the arms. The 10% seniors discount is also a plus for any future prescription. Thank-you EyeMaxx!

Tiffany , optician, spent hours upon hours with me to find the perfect two complete pairs of…read moreglasses from LC. She understood that I needed looks like would photograph well and she never got insulted when I rejected certain styles. She was so invested in me being happy with my purchase. 10/10 highly recommen!

We got an amazing service from Samir and William at lenscrafters in Bayshore. They are just…read moreawesome, we always get all our glasses there.