Ag-Pro Athens, Ga is happy to sell you equipment. However, when it comes to warranty service they cannot find the time to fix the item that's under warranty. I'm completely dumbfounded and frustrated with the way the service department handles their customers. If you're looking at equipment with a good reputation of a great service department, RUN from Ag-Pro in Athens, Ga! read more

On Monday August 22nd I contacted Jamey Thomas at Ag-Pro in Athens GA about a John deere z997r mower he had listed on Facebook marketplace. The one listed had 1379 hours and appeared to be in good condition. He had a video of it running in the parking lot and a few pictures. We negotiated a price and I planned to come down on Friday August 26th. I called him on his cell phone to verify all the information in the listing on Facebook. After speaking he said he would hold the unit for me and wanted me to send him my address so he could write the invoice out and no other salesman would sell the unit. I sent my address and he agreed to hold it. On Thursday August 25th I called once again to confirm the information and that it was still there. I was coming from northeast TN and I had a 5 hour drive ahead of me to go get it. I didn't want to waste my day off and $150+ in fuel if it wasn't there. He told me not to worry it was held for me and i told him approximately what time I would arrive. On Friday August 26th I arrived at the site and he was in the parking lot riding a very rough mower that was clearly not the one he had on Facebook. I introduced myself and asked where the mower was located that I had called about. He said this it, I said it wasn't and he argued that that was the one listed. I showed him the pictures and the video he had listed and it was definitely a different mower. He said oh sorry I guess I make a mistake, this is the one he was talking about. The one he was talking about was very rough, it had mismatched casters in the front, dents, paint missing, the rear engine guard had a hole in it, and it had over 400 more hours on it. He clearly was dishonest about the deal because during one of our conversations I specifically asked about the hours and how likely it would need service to the hydros. He replied in that conversation by telling me that that machine had less than 1400 hours and it should not need any major replacements until at least 4000+ hours. He didn't offer any reimbursement for my time, fuel, food, etc... He only tried to push the rough one on me. I assume he thought if he could get me on the lot I'd just buy the other one after driving that far. He is a dishonest crook, con man and does not deserve his position. read more

Was one of two customers in store. Wasn't greeted, looked at accessories for Sthil equipment. No prices listed nor any offer of help. Employees sitting at desk talking. Looked up on Amazon and bought same piece will be delivered in 2 days. Lost a customer read more