I took a sterling silver bracelet into this Pawn shop. Brand new! Polished and receipt said…read more$250.00. A thick bracelet and good weight to it. The owner said $35.00 is how much he will loan me on it. Well if you know me you know what I did. Took my shit and walked up out of there. He would sell that bracelet for around $300.00. But he thought he had a CRACKHEAD. NO OFFENSE CRACKHEAD, I KNOW YOU"LL GOTTA SMOKE AND THAT'S Y'ALL BUSINESS. BE COOL CRACKHEADS. I CANT ADD A STAR BECAUSE THEY ARE A 1/4 STAR

Don't come here. Rude service and not welcoming at all. They just leave you standing and will…read morelow-ball you like crazy.

Bought a 2025 Martin d18 from here a month ago was helped by Matt! What an experience! You can tell…read morethey really care about their instruments and music in general! Come here its the best guitar store in the city!

No offense to Musicians, but knowing who I was dealing with, I didn't have high expectations…read moreregarding service -- and I was right. But this is not the reason for my two stars (and that's being kind). Took my bass in to be restrung, cleaned and fine tuned or whatever. Here's where it's my fault. A personal situation arose and when I picked it up I could not play it for weeks. When I finally did, the E string (5 string bass) rattled like a snake. I called immediately but their "warranty" on the work expired. I took it in for work early Sept. 2025, called them early Nov. 2025. Roughly 2 months. Okay. Cross Danny D's off my list. Your results may differ.

Best Guitar Shoo on the Planet !…read more Great people tambien ! I've been buying Guitars from Mike for 28 years, and counting.

Great selection, probably the best in Houston but man what a strange experience. I've had more fun…read moreshopping for coffins. maybe I was in too early, but the sole salesman did everything in dirge tempo in a vexed manner. Took his sweet assed time writing out the ticket for my small purchase. wanted to play an instrument; I waited at the rack per his instructions. and waited. when he came he told me to take it down myself then lurked like an anemic vulture as I played, a mute warning of the death that waits us all. Very creepy and not the sort of environment to road test an instrument, unless you play a lot of wakes.

Best Music store in all Texas!!!! Real pros working there and an Amazing probably the best Guitar…read moreTech in all Texas working there as well.

Ive gone here for over 35 years! Jim and Hugh are awesome! THIS IS THE MUSIC STORE WE LOVE! Its…read morethe little guy, the AWESOME LOCAL store vs the Guitar Centers etc...SUPPORT Local, and the great thing about this place, amazing prices!!!! I love this store, go in there and just feel the vibe

Superb guitar shop, where you feel at home as Glenn the owner is very nice and happy to talk to…read morecustomers. They have a nice selection of customs and well known brands of guitars and it's simply a pleasure to go to a guitar shop where the staff is happy to welcome you. It's a bit like going to see a friend who has lots of nice guitars ! I highly recommend this shop if you go near Galveston !! Superbe magasin de guitares, custom et de marques reconnu. Vous vous sentirez comme à la maison parce que Glenn le propriétaire est très gentil and toujours content de parler avec la clientèle. Ils ont une excellent sélection de guitares et c'est tout simplement un plaisir d'aller dans un magasin de guitare ou le personnel est si gentil, c'est un peu comme aller voir un amis qui a beaucoup de belles guitares ! Je recommende grandement ce magasin si vous êtes près de Galveston aller voir ce guitar shop !!

A bit overpriced I think ! Not worth the money, just my opinion , maybe it's different for youread more

We had a great experience at guitar center. My son is 13 and just started playing a guitar he's had…read morefor years. It needed some work and new string so we brought it to GC. Justinn was great, he was very friendly and encouraging to my son. He took the time to explain a lot of useful tips for my son, since he's a beginner. Overall a great experience.

*** The Motto to my Story***…read more There is only one place to buy keyboards. ////// GUITAR CENTER ////// Why? Because buying one can be a daunting experience for an older guy like me. GUITAR CENTER makes it affordable and easy. Their prices are the same as the competition... More importantly, they trust you for 45 DAYS to test your new keyboard. I went through several purchases until I settled on one. Can you imagine the shipping costs I would have endured to return several online purchases? By now return shipping would have equaled the price of the keyboard... BUT GUITAR CENTER never charged me for restocking... not one cent, ever. Now more about the Motto to my story... I am talking about the best store manager ... His name ironically is Andy Motto. Andy Motto's interest, professionalism, and patience with me made it all happen successfully. He has been with me on my journey that started one year ago... For example, my recent purchase in February 2025 had a couple of bad keys. Andy correctly ordered a replacement which arrived in 10 days, but it was a lesser model. Back it went... with another reorder... yes ... that too from the warehouse was the same lesser model. So... Andy called the central warehouse and figured out what had happened... and today I am driving to Webster TEXAS to pick up the correct replacement --- He even pictured the shipping label to be sure we had the right one. Thank you, Andy... Thank you Guitar Center...

Being somewhat newer to guitar and introverted, it can be daunting to walk into a shop and ask to…read moretry out instruments, but the staff here were incredibly kind and helpful and answered all my questions. Fair pricing and good selection, but the warm thoughtfulness of the people working there is what makes me keep coming back over big retailers. Would highly recommend for anyone to go and check them out.

I took a guitar that needed to get fixed and they held the guitar literally for 2 months and when I…read morerepeatedly spoke to Clancy their "luthie", he stated "sure in a week"...then week after week after week, nothing but excuses. I sent to email complaining and the manager kept saying sorry but did nothing about it. Not only that but I called several times inquiring, spoke to Charlie several times times and the were absolute divas. It's as if I was bringing a guitar and they were fixing out of the kindness of their heart. I would absolutely not recommend Rockin Robin....this is why brick and mortar are gong the way of the dodo.

The Music Factory is an amazing place. I brought in my Martin Dreadnaught for a tune up and…read morecleaning, which they did an excellent job of. Here is the best part though, when picking up my Martin, I inquired about them fixing one of my other guitars for me. I have an old guitar that was broken around 2005, and all this time thought was a lost cause due to other shop saying it couldn't be fixed, however after showing it to Mike and Chase, they were willing to try and fix it, and they did! It was broken some 19 years ago, and this whole time it's gnawed at the back of my mind that it was broken and would never be properly playable ever again, and they were able to fix it, for $97!!! They took a sadness that has been hanging on my shoulders for almost two decades, something I've always been mad about with how it was broken, and lifted that sadness away. Truly amazing, and I'm so grateful for their expertise. Plus, they're exceptionally personable and nice, which is everything you want when needing help. I will be a regular from here on out for anything I need. Thanks again, guys, y'all rock!

Very professional and polite. We were greeted right when we came in and had all of our questions…read moreanswered on spot. They took their time with us and I appreciate that. Chase was very lovely to buy from. Have a wonderful holiday guys!

Great service great place to buy Tejano music cds and videos. Great selection of music to choose…read morefrom. English speaking. Also they have new and used pro audio sound equipment for sale. Guitars, Bajo Sextos, Gabannelli Accordions, Promark drumsticks, guitar, bajo & bass strings. All in all great place and great people. Highly recommended.

From the owner: The only store in the Houston area that specializes in Tejano Music. We have Tejano CDs/DVDs and…read morewe also carry New and Used Pro-Audio Equipment, sound rentals, Instruments, Drum and Guitar accessories! We have a knowledgeable staff -- you will find what you need. Call or visit us today!

I had a great experience at Guitar Center thanks to Adam. He really took his time to help me out…read moreand made sure I felt comfortable every step of the way. You can tell he genuinely cares about his customers, and he always had a smile on his face, which made the whole experience even better. It's rare to find someone that patient and knowledgeable, and it definitely didn't go unnoticed. On top of that, knowing he's in a band makes it even cooler--he clearly has real passion for music. Wishing Adam the best of luck with his band and everything he's working on. Keep up the great work!

So I buy a new guitar with a Floyd Rose shimlow system I take it to the guitar tech it Fairmont…read morewhen I take it to him the tremolo is floating level after he works on it it's all the way down half of the action is lost I have to go to the Webster or clear lake guitar center to get with a guitar tech that actually knows what he's doing working on your guitar and when the kid was working on my guitar on Fairmont he didn't care about scratching my guitar he could care less it was brand new it was one day old when I took it to him scratching the guitar that wasn't even on his radar I have never had a more unprofessional experience anywhere I suggest if you need to have your guitar worked on take it to the clear lake store cuz the guitar tech there seems to know what's going on I actually left Fairmont after the guitar tech messed up my trim low and drove to the clear lake store and I got the guy on the phone he was like yeah I could take care of that took it to him within 20 minutes he had my guitar correctly adjusted but it didn't change the fact that I drove to two different stores and I actually went to the Fairmont store the day I got the guitar but the guitar tech wasn't there anyways it was a horrible experience and I suggest you never take your guitar to get worked on by this kid