Service was quick and team was professional but the pricing was way to high for the service…read moreprovided. The company will get the job done but you will definitely pay extreme prices to receive it. Simple clog cleared "about 20 feet" using outside access pipe. 500+ dollars. Too steep!

I absolutely had to leave this plumbing group a review. After an exterminator came to visit earlier…read morein the week they told us there was concern for a plumbing issue in our master bathroom. My husband and I called three separate plumbing places in New bern that were recommended, none of which returned our calls. I went to the next-door app and had many recommendations, but most were recommending river dog. I called on a Friday afternoon and they were at our house promptly at 8 AM on Saturday morning. The technician was extremely professional, respectful, and honest. Turned out we did not need a plumber, but he was able to help us with another issue that we were having. They will definitely be our plumber in our phonebook and we will be using them for all of our plumbing needs. Keep up the great work, river dog!

I am so pleased with the work Waterleaf plumbing did for us when they replaced our shower set. The…read morejob was complicated because they had to access the plumbing by cutting through a wall behind the shower. The end result is excellent. They did a very professional job at a fair price. I will never use any other plumber.

From the owner: Top-quality plumbing work is only a call away. Whether you need to replace a faulty fixture or take…read morecare of a major plumbing issue, the local plumbers from WaterLeaf Plumbing have what it takes to tackle your project. We can take on residential and commercial jobs in Jacksonville, New Bern, NC and up to 100 miles away.

Prompt service by a very knowledgeable Rennai tankless water heater. Fixed the problem in under 5…read moreminutes.

We received two bids basically the same but decided to go with cayton based on a neighbor . We…read moregreatly regret that decision and the neighbor agrees now . It has not been a good experience at all. The sales guy Eric V. Has proven not to be honest and reliable . The workers who show up to do the work are awesome and decent people . Our first experience which should have given us a clue,was when we had an appointment for Eric to come over and look at our house and give us a quote. Our appointment was at 10am. I was sitting in the living room and well after 10 am , Darrin called him to see if he got lost ... he proceeded to give Darrin attitude saying he was at our house at 9:45 and we didn't answer the door . So Darrin asked me why I didn't answer and I said because no one knocked on the door . Eric said he couldn't come back until 12:30. We had other plans but we wanted the estimate so we delayed them . Well, we have ring door bell.. so guess what ? He didn't come to our house ( even though clearly he had our address). Darrin called him back to let him know. When he showed up at 1230 he apologized because he went to two houses over instead of ours. That is minor but we just got more of the same after we signed the contract. We ran into problems with Eric and The worst part is the company owner refused to take our call saying he was too busy and whatever Eric says he stands behind, he's " his man". Well I guess we are old fashioned and honesty is important to us . Won't go into details but we are now talking with rinnai corporate about the outstanding issues. Hoping they can help or get involved with the local business . No matter how long you are in business you should care about the truth and doing the job you are paid to do . Sadly cayton has wrung us out on multiple issues. Update : a call with Rinnai customer service revealed that Cayton is not a certified dealer which might explain their lack of knowledge installing the wireless module ( though we were not told that by cayton). If you want a certified dealer , check with Piedmont Gas, has we known that's where we would have gone . But Rinnai Corp is going to take care of us and we don't recommend James l. cayton for anything .

Kaden did an amazing job. He explained everything to us in a way we could understand and stated the…read morenext steps. A fair price for a weekend call, with a scheduled return call as well. Update review 6/12/26. My initial experience was positive; Kaden diagnosed the source of the leak, which is the only reason I gave 1 star. However, when it came to repairing the shower, communication and professionalism were issues. 5/21/26: 2 workers came as stated to start the demo, and after assessing the size and removal of the shower material, I was told they would return on 5/26/26. Before leaving, one of the repairmen requested a payment but didn't provide an amount. I called the office while he was here to request an invoice so I could pay with my credit card. I never received it, and they were a no-show. I sent an email on 5/31/26 and received no response, but I knew it was read that same day based on the email tracking. My husband called on 6/4/26 anI was told that the repairman felt they couldn't handle the project and needed extra help, and that demo would start on 6/8/26 and be done within a week. Well, that never happened. 3 repairmen showed up on 6/8/26 and had no idea what was going on. My husband and son were told that the mo would start on 6/9/26, and it was another no-show. I then messaged on 6/9/26 to say that this business is unprofessional and that we no longer needed their services. I also questioned items on the initial invoice that weren't provided or needed.

They charged my 93 old mother over a $1000 for two hours of work. She called them for a clogged…read moretoilet. They did not confirm that she was on a septic system and did not look for the clean out. They also charged her a credit card fee when she paid with a check for the service. I called the owner several times and he said he would call back but never did.

Our second contracting with Delcor was just as great as the first. The HVAC was well over a year…read moreago. Total professionalism. Product works as advertised. Very pleased. This time was removal of old hot water heater along with installation of new on demand water heater. Professionals through and through. Again - works as advertised. When we decide o back-up power for house it will be Delcor. Would absolutely recommend them without hesitation.

Ben had a lot to figure out to clear my drains and did an excellent job. It brings a peace of mind…read moreto know you are able to shower and flush without worry.

Quick, polite, and cheap. Outstanding job! I was extremely impressed with the job my walls look…read morebrand new!

Malcom was great to work with. He was very responsive and had amazing communication. He provided…read moregreat pricing with exceptional value/quality of service and guarantees his work. He provided different levels of craftsmanship of: good, better, best and helped guide me in my decision of which way to go for best balance of quality and price. He also was able to observe other items that may need to be fixed and/or have a domino affect that I may not have known or even looked for. My only regret is not finding him sooner. He will always be my right hand-y-man and is on my Christmas card list this year! Thank you Malcom!!