Service was quick and team was professional but the pricing was way to high for the service…read moreprovided. The company will get the job done but you will definitely pay extreme prices to receive it. Simple clog cleared "about 20 feet" using outside access pipe. 500+ dollars. Too steep!

I absolutely had to leave this plumbing group a review. After an exterminator came to visit earlier…read morein the week they told us there was concern for a plumbing issue in our master bathroom. My husband and I called three separate plumbing places in New bern that were recommended, none of which returned our calls. I went to the next-door app and had many recommendations, but most were recommending river dog. I called on a Friday afternoon and they were at our house promptly at 8 AM on Saturday morning. The technician was extremely professional, respectful, and honest. Turned out we did not need a plumber, but he was able to help us with another issue that we were having. They will definitely be our plumber in our phonebook and we will be using them for all of our plumbing needs. Keep up the great work, river dog!

I am so pleased with the work Waterleaf plumbing did for us when they replaced our shower set. The…read morejob was complicated because they had to access the plumbing by cutting through a wall behind the shower. The end result is excellent. They did a very professional job at a fair price. I will never use any other plumber.

From the owner: Top-quality plumbing work is only a call away. Whether you need to replace a faulty fixture or take…read morecare of a major plumbing issue, the local plumbers from WaterLeaf Plumbing have what it takes to tackle your project. We can take on residential and commercial jobs in Jacksonville, New Bern, NC and up to 100 miles away.

Prompt service by a very knowledgeable Rennai tankless water heater. Fixed the problem in under 5…read moreminutes.

We received two bids basically the same but decided to go with cayton based on a neighbor . We…read moregreatly regret that decision and the neighbor agrees now . It has not been a good experience at all. The sales guy Eric V. Has proven not to be honest and reliable . The workers who show up to do the work are awesome and decent people . Our first experience which should have given us a clue,was when we had an appointment for Eric to come over and look at our house and give us a quote. Our appointment was at 10am. I was sitting in the living room and well after 10 am , Darrin called him to see if he got lost ... he proceeded to give Darrin attitude saying he was at our house at 9:45 and we didn't answer the door . So Darrin asked me why I didn't answer and I said because no one knocked on the door . Eric said he couldn't come back until 12:30. We had other plans but we wanted the estimate so we delayed them . Well, we have ring door bell.. so guess what ? He didn't come to our house ( even though clearly he had our address). Darrin called him back to let him know. When he showed up at 1230 he apologized because he went to two houses over instead of ours. That is minor but we just got more of the same after we signed the contract. We ran into problems with Eric and The worst part is the company owner refused to take our call saying he was too busy and whatever Eric says he stands behind, he's " his man". Well I guess we are old fashioned and honesty is important to us . Won't go into details but we are now talking with rinnai corporate about the outstanding issues. Hoping they can help or get involved with the local business . No matter how long you are in business you should care about the truth and doing the job you are paid to do . Sadly cayton has wrung us out on multiple issues. Update : a call with Rinnai customer service revealed that Cayton is not a certified dealer which might explain their lack of knowledge installing the wireless module ( though we were not told that by cayton). If you want a certified dealer , check with Piedmont Gas, has we known that's where we would have gone . But Rinnai Corp is going to take care of us and we don't recommend James l. cayton for anything .

They charged my 93 old mother over a $1000 for two hours of work. She called them for a clogged…read moretoilet. They did not confirm that she was on a septic system and did not look for the clean out. They also charged her a credit card fee when she paid with a check for the service. I called the owner several times and he said he would call back but never did.

I would call this company for any plumbing issues! Even when the service I requested was outside…read moretheir scope, they worked hard to help me find one that could. It's the type of hometown company that prides itself on taking care of their customers and community!

Ben had a lot to figure out to clear my drains and did an excellent job. It brings a peace of mind…read moreto know you are able to shower and flush without worry.

A Harsh Lesson in Trust: Thousands Paid, Zero Relief from Delcor's Broken Promises. As someone who…read moreco-financed the HVAC installation with Delcor, I felt compelled to share my own perspective, because this ordeal hasn't just cost us money; it's cost us trust, time, and peace of mind. From the outset, we were sold a vision of reliability. A reputable company, a full-service experience, and the comfort of knowing our tenant would be taken care of. What we received instead was a dysfunctional unit from day one. Two weeks later, it's still not working--and not a single person at Delcor is stepping up to resolve the issue in any meaningful way. I'm not just speaking as a frustrated customer--I'm speaking as someone who tried to do everything right. We didn't go with a cut-rate contractor. We chose a well-known company and paid upfront for a full system. That trust was met with radio silence, departmental runarounds, and a shocking lack of urgency. Let me be clear: the unit had defects from the moment it was declared "installed." It leaked. It was missing critical components. And instead of taking accountability, Delcor has chosen delay over resolution. They continue to request final payment for a job that isn't done. Not working. Not livable. In the meantime, we had no choice but to spend more out of pocket for a temporary cooling solution--just so a human being wouldn't have to suffer in an unconditioned space during a heatwave. If you're thinking of hiring Delcor, ask yourself this: What happens if the install goes wrong? Who will pick up the phone? Who will stand by their work? Based on our experience, the answer is no one. This review isn't about venting--it's about warning. If you're looking for true end-to-end service, or a company that takes responsibility when things go south, I urge you to look elsewhere. The cost of choosing wrong goes far beyond dollars.

Quick, polite, and cheap. Outstanding job! I was extremely impressed with the job my walls look…read morebrand new!

Malcom was great to work with. He was very responsive and had amazing communication. He provided…read moregreat pricing with exceptional value/quality of service and guarantees his work. He provided different levels of craftsmanship of: good, better, best and helped guide me in my decision of which way to go for best balance of quality and price. He also was able to observe other items that may need to be fixed and/or have a domino affect that I may not have known or even looked for. My only regret is not finding him sooner. He will always be my right hand-y-man and is on my Christmas card list this year! Thank you Malcom!!