Cue the sound of a harp strumming and birds singing .... found on-line a shop that sells the shoes I like for people, like me, with large feet. Now cue the sound of car wheels screeching and a piano being dropped ... try getting these people to actually help you make the purchase.
I was so excited to find what I wanted that I ordered a whopping ten (10) pairs, then came the delivery section of the shopping cart that would not accept my location, the VERY (extremely) unhelpful nameless person at the other end of the six-week email trail who could not have made less effort (had to keep begging them to respond), and the eventual promise to send my order at the dandy delivery cost of £250 (international) ... anyway, having received precisely zero help from these guys, I finally gave up and found another website that has some of the shoes I hoped for, CINDERELLA SHOES in Ireland, where the order was super simple, the response was immediate (despatch notification came within 12 hours of placing the order), the refund for a my mistake was made with no grumbling, and delivery for six (6) pairs to same location was the equivalent of £67.
Cinderella shoes is my new favourite place to spend my money. After all, After8Shoes obviously does not want it.
Is it irony or false advertising to say on your website that "we REALLY want to help our customers" ... if it were my business I'd be doing a lot of soul searching about where this all went so wrong. read more