This is a small company. I think it might be a mom and pop. But they certainly treat you like family. I was able to get the technician to my house the very next day... I called late in the afternoon, so I didn't expect a same day appointment.
The man worked all morning on my system, and showed me what was wrong, and explained it in words that I could understand...Not that I am stupid, but he didn't talk too technical or talk down to me either. He seemed like he really knew what was going on with the system and wanted me to understand too.
He even educated me on how to keep my bill lower by only dropping the thermostat one degree at a time. I never knew that my fan, if I asked it to go 5 degrees lower would go higher speed and not work as efficiently. The one degree difference, made the machine work slower, and really suck the water out of the air.
He cleaned the coil and replaced a few parts that were not working well. All in all I spent about $450. This was a bargain compared to the other company I usually use. I am going to have them install a wifi themostat next, as soon as I figure out which one I want. read more