If you have had siding installed from Elk River Exteriors beware. You may have been told there is…read morea warranty on it. They do not warranty due to their faulty installation. This is a complaint for siding issue that I filed with the installer July 28th of 2022 for what are called nail pops on my siding. They are visible on three sides of the house. East, West, and South. No nail pops on the North side of the house. When I contacted the installer, they told me that I needed to file a warranty claim against the maker of the siding. (I also sent Elk River exterior photos of the siding.) Elk River Exterior claimed it was a problem with the siding. So I filled out a warranty form and sent pictures to the manufacturer (PLY GEM). Also the owner of Elk River Exterior came and took pictures of the problem and sent to Ply Gem. After much time of going back and forth with the manufacture (Ply Gem) and the Installer (Elk River Exteriors), the manufacture of the siding (Ply Gem) finally sent a Technical Service Representative to inspect the siding in April. His response to the (Nail Pops) was found to be the direct result of improper installation techniques or practices. Some of the discrepancies noted but not limited to include *Nailing at end of nail slots *Nails protruding * Nails from nail hem causing heat buildup/water retention between the panel and fastener. * Nailed to tight, nails at opposite ends of nails, and /or panels that were not given proper clearance to expand as temperatures varied. Ply Gem encouraged us to contact the company that installed siding. But Elk River Exteriors still insist that it is a manufacturing issue with the siding and as of June 19th, 2023 I received a voicemail from the Owner of Elk River Exterior that they will not be correcting the issue.

The BEST!!! From the beginning to the end I was informed of every step in the process and the work…read morewas high quality. I had my siding replaced. The completed job was beyond excellent. Paul went above and beyond to help me. I highly recommend Elk River Exteriors.

Terrible service and will not tell you the cost to repair, they came and tightened 2 lag bolts that…read morethey incorrectly installed splitting the wood beam at the bottom leading to a garage door malfunction only to charge $130 to come and tighten down 2 bolts correctly, I would give it 0 stars if I could.

Called on Labor Day, Monday, and had a call back same day. They were out on Tuesday and provided us…read morewith multiple options and prices for a garage door opener, and it was installed on Wednesday. Excellent service!

I had this company replace my roof and as the roof looks nice the process along the way was less…read morethan desired. The communication was poor and the customer experiance was not there. They did get the roof done within a quick turn around, but there has been no follow up on the job or communication. I did have an issue with billing as well and that will not be resolved based on the email I got back. I just think there is a better company out there to replace roofs with a bit more to offer for the customer experiance.

Fantastic! That is the best word I can find to describe…read moreour experience with Scotty's Exteriors. Nathan, from Scotty's, came over and gave us his honest opinion of what we needed to do for our siding. The workers were fabulous. They were experienced, diligent and professional. They got the job done sooner than we thought, it took less time, and because of that, will be under what we budgeted. A+++++++ Cindy

Have been a customer for several years. First they installed Hunter Douglas blinds. Then they…read morecleaned some mini blinds. When I needed an unusual sized room darkening blind that raised and lowered from top or bottom they helped me select, order and install it. Congenial and trustworthy to have in your home. Non smoker. Windows are SPARKLING clean!

This is a review that I did not expect to need to give. Shawn appears to be a small business owner…read morewho has integrity and who cares about his customers. Sadly this is not the case. Shawn did a project for me that initially looked like a long term fix. After I saw some settling a year or so later I reached out to Shawn and he agreed to come out and take a look. After the meeting Shawn said he would be out within about two weeks to come take care of the issue with a little more lifting. Now a year later after texts, phone calls and emails that have all been ignored I am sitting with an issue and no warranty repair. Shawn was eager to talk about his warranty and his website boats of an industry leading 5 year warranty but do not believe it! It is just sad because my fix is so easy and he is still has no follow through and does not care about honoring our contract. Look elsewhere for your project.

Shawn was so easy to work with, professional and budget friendly!!! He came out a couple of days…read moreafter we called him to come give us a quote and then came out the following week to fix our garage floor. The best part is we noticed that our concrete slabs in front of our large storge shed also needed to be raised, so I called him up a couple of days before he was to come out and fix our garage floor and I asked him if he could fix the slabs in front of the shed. Without hesitation said sure and everything was done and looked great that Friday. I would definitely recommend him to anyone!!! Thanks again Shawn!!!

The office staff were absolutely amazing. Walked me through everything as I was inquiring about…read moreservices and prices for my elderly parents. Incredibly helpful and truly kind and patient. I would recommend them time and time again just off of the professionalism and high level customer service of the office team.

They did the roof and siding on my house.. roof turned out OK. When it comes to the siding, the…read moredetached garage was not flashed whatsoever where the siding meets the concrete foundation. We noticed on the interior of the garage the wood was soaked with water. The siding crew left cigarette butts and nails all over our yard.

Floor to Ceiling did a fantastic job revamping the entry to our split-level home. Darrick consulted…read morewith us to find fun & durable tile and carpet (has to survive Dude the Dog and Minnesota winters). Kara and her team made sure our installation was on time and trouble free. The installers did a great job even when the old tile turned out to be bonded to the subfloor with some kind of thermonuclear adhesive. We could not be more pleased with how it turned out.

Horrible customer service and support. They are very friendly and accommodating as long as there…read moreare no issues after installation. I had two countertop installations and had issues with both. The person I dealt with accepted no responsibility, and became very combative when I pressed them for resolution.

Fabulous, fast, reasonable service!! They turned out to be the warranty repair service for our…read moregarage door brand! Sota Garage Door was over $6,000.00 cheaper than the other quote we received where the other company wanted to replace all 3 garage doors when I only needed 1 quarter panel replaced! Call this company first!!

We were having issues with our garage door sensors and Jordan with Sota garage door service was a…read morehuge help on resolving our problem. Jordan was very kind and friendly, and with years of experience, he was amazing in answering our questions, explaining the issue and also how to better maintain our garage doors to extent its lifespan. Very good and quality work at a very reasonable price, with a great attitude! 10/10. I will certainly be using Sota Garage Door for future service needs!