South End Glass is the most unprofessional company that I have EVER dealt with. Called 5 TIMES to…read moremake appointments because no one shows up to the appointments. I call to get an update, and the OWNER says if I didn't like it, I could go somewhere else. THE OWNER!!!! DO NOT TRUST THIS COMPANY!!!!!!!!!!!!!!!! All because he can't keep up with "his business" DO BETTER!!!

They show up when they say they will be on the job, courteous, professional, and reasonably…read morepriced. I highly recommend this company.

Beware of Universal Windows Direct…read more We decided to replace a few windows that were in the worst condition, some of the frames were rotten in places. Important note: We had no idea--since we had never replaced windows before--that "window replacement" just means inserting a new glass unit into the existing frame, not replacing the entire window 1:1. The company representative never mentioned this, and we assumed it was obvious what "replacing a window" meant. That's why, after brief negotiations, we accepted the price for replacing a few windows. We thought it would be worth it. After the installation, when we realized what "window replacement" actually involved, we felt completely ripped off. We would have never agreed to such an inflated price just to replace the central part of the windows and--on top of that--lose 20% of the glass surface. The manager at Universal Windows Direct completely ignored us. He never responded to our texts, even though we asked repeatedly. The technician promised to follow up the next day. No one ever got back to us. We called and messaged multiple times. They tried calling us but that was against our clear request to contact us via text or leave a specific phone number since we're often unable to answer phone calls. But that's not all. After signing the contract, we received no paperwork. Two months later, we got a call about the installation date--and that was it. The installation itself didn't go smoothly either--someone messed up the window handles, and we had to wait another two full months for the correct ones. No joke--two months of unusable sliding glass doors. And did I mention they installed new glass units into the old frames and didn't bother to address the parts of the frames that clearly needed repair? We only received copies of the contract, warranty, and invoice after calling the company office following the final handle installation. Our suggestion for a discount--flat-out ignored. This is not a professional business--let alone an ethical one.

Bought 4 windows, got 2 additional windows for free. Cost $13,142 or $3285.50 per window. Asked…read morefor an itemized invoice, have not received it to date. If I received it at that time, I would have cancelled the order. I am not asking for free, just a FAIR price. Window Cost Calculator on the internet, said to expect Universal Windows Direct to have prices fall between $450 and $1300 per window. This is nearly a 300% overage which is usurpment!

They did an awesome job replacing two windows. I did have to be patient and wait for window…read moredelivery, then scheduling, and they weren't cheap. But the wait and the price were well worth it. Absolutely terrific job with attention to detail. Highly recommend!

They cam out and did redid my basement windows. It was like talking to family with these guys! I…read morewould definitely hire them again!!

I needed a 2'x3' window pane replaced. It was under warranty and the contract states that it would…read morebe replaced for free, with only charges for shipping/handling and installation; however, the shipping/handling charge was $667 from Ohio to Kentucky! Beware of excessive charges if using Primax.

New windows are one of the largest upgrades to one's home…read more Pre Yelp I replaced my homes windows and after many estimates decided on Primax. I've been happy with the quality to this day. After recently remodeling my lower level with I previously considered a basement I now have a wonderful downstairs addition to my home and Last month I replaced my windows from Primax and pleased with the quality and installation as I was 15 years ago. During the entire process The owner George took plenty of time listening to find my wants and needs offering several options. With a 20% deposit I agreed to the order for custom measured windows. As promised Project manager Larry came to my home measured and showed me the process of installation, giving me the comfort I made the right decision. The day of installation the job took one day as promised. The trim inside ande out is very well done. I highly recommend Primax for replacement windows. Primax also offers many other services and upgrades from doors, bathrooms enclosures and more.

Only downside was the wait for windows from manufacturer. Great work, great quality, great price…read more Big investment in a home full of windows, but would recommend to anyone looking for quality work and fair pricing.

After shopping around for prices to replace the windows in our home we came upon Corder windows…read more They beat the prices we were quoted by other companies considerably. Due to this we decided to go with them. They ended up doing gorgeous work. Cheap price for excellent work and craftsmanship. The Corders are great people and I would whole heartedly recommend them to anyone needing door or window replacement.

Buyer beware! I made an appointment to get an estimate for replacing 14 windows and a palladium…read morewindow. Sales rep was on time but I indicated I had a time crunch....3 hours later we got to the estimate..... an estimate for $54k. But if I agreed to purchase right then and there it would be $45k. And there were strings attached.....give 5 star reviews on multiple sights. When I said that was too expensive he made multiple other offers, finally saying $100 less than a comparable offer. Yeah, right. I was not going to decide that day. The next day an email, 3 phone calls indicating they had other deals available. I blocked them. Their pricing strategy is beyond irksome!

Terrible estimates. Your estimate was 50 percent higher than my neighbor who used you.This company…read morepreys on old people and tries to screw you with s high estimate. Came down twice on price after i told him to leave. Owner called me the next day and even came down lower0. This company is just like bath fitters they gave my parents a $20,000 estimate and my dad told him to leave and the next day they called him just like windows plus did and told him they could do it for $10,000. They try to screw you as much as they can so be aware and use other companies out there yhat have a set price.

When water starts falling from the ceiling, you're in a situation where you need it fixed now…read more Happily, John and River City Vinyl Supply & Roofing were able to look at my house quickly and get the leak by my chimney fixed. I used Yelp's Request A Quote to find a roofer/contractor. And considering our leak happened on a Sunday night, that's when I reached out to several companies. Many got back to me within the hour, including River City Vinyl Supply & Roofing. And if it weren't for a rainstorm on Monday, he would have come out that day. But he was able to come and look at the problem and have it fixed within an hour or so on Tuesday. John was speedy yet not pushy. He brought with him one of his employees, who actually got on our very tall roof to look at the problem. He talked through what he found with me and sent me a formal quote before proceeding. Turns out the flashing had pulled away from the chimney, and the mortar between several of the bricks had worn away. He showed me some photos of the roof to help me understand. After he was done, I was able to pay him easily via PayPal. And now we're talking to him about tackling our rickety, falling apart gutters as well. I'm happy to add John and River City Vinyl Supply & Roofing to our list of trusted companies that can work on our home.

Rating estimate process only. I opted for another vendor to complete our roof. I was impressed with…read morethe prompt response from my quote request. I had an estimate within 24 hours of requesting. That's impressive. We opted for another company that a family friend recommended.