I used Mike and his company Affordable Movers to just load my U-Haul as me and my husband aren't physically able. We moved from Panama City to Alabama. When we got here and the movers here in Alabama started unloading my truck, they showed us that Affordable Movers had stacked our VERY heavy electric couch with recliners built in on top of my brand new nightstands. And they were completely broken beyond usability. Needless to say, I was furious! Since unpacking we have found several more things broken. Smaller things, but broken just the same. We had all our breakable delicate belongings wrapped extremely well in bubble wrap. So I have to believe these boxes were mishandled. You would've had to have been blind not to see all the "fragile, breakable & delicate" writing on these boxes. And also, to a lesser extent, but still very important to me, they took 2 quilts that I had packed in a special container out and used them in their dirty truck to cover some things. Normally this wouldn't be a huge deal but these quilts were very VERY important to me, thus, the special packaging. One was made by my mother. She died when I was 13 and I don't use this quilt. Ever! The other one was a quilt made by my sister and my moms 3 sisters as a wedding present and I don't use that quilt either. My point in bringing this up is that they didn't even ask me if they could use them or not. And it was obvious that they were in a special container for a reason. I immediately reached out to them for restitution as I was sure they were licensed, bonded and insured. But Mike said that the best he could do was send me $200. As we talked more, he then said he could only send $100 and that would be "out of the kindness of his heart". I still haven't received anything and it's been over a week since I contacted him.
One more thing, when we were speaking on the phone, he said that we had signed paperwork releasing him from damage to certain things like particle board furniture? I guess? That was the only thing he mentioned as far as a liability agreement. Neither my husband nor I signed anything. He didn't present anything to be signed to either of us. He said he could send me a copy of what we signed. He did and it's not either of my husbands or my signature. He forged my husbands name. AND we weren't given any paperwork to keep for our records either. I see that Affordable Movers mainly gets good reviews but we weren't treated well by them at all. The reason we used them is that money was an issue and they're price was good. We had used them 6 months prior to this move to unload our uhaul into the apartment we were living in in Florida and nothing was damaged. Now since they had JUST dealt with the same belongings and furniture just 6 months prior, doesn't it stand to reason that they already knew how heavy that couch was? Use them at your own peril. That's all I can say. But I'm strongly considering taking them to small claims court and I'm DEFINITELY reporting them to the Panama City BBB. Plus I intend to give them this same review everywhere I can find them advertised on line. read more