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Affordable Mechanic

5.0 (1 review)
Open • Open 24 hours

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5 months ago

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Northgate Transmissions

Northgate Transmissions

3.8
(25 reviews)

One of the most racist establishments I've ever witnessed in CincinnatI. As a black woman I was…read moretreated poorly and I'm sure it was simply due to skin color. Unfriendly. Unprofessional. Treated as if a problem instead of offering assistance.

After the number of great reviews and recs I received for this shop, I was shocked at the customer…read moreservice. I called for info on a repair for my 16 yr olds car, I'm literally just trying to get another year out of the car, not put a new transmission in. My mechanic who I trust but doesn't do transmission work told me what to ask for and the error code it was giving. I wanted a very rough, loose estimate to see if it was worth it. Mike, the owner, told me that if I didn't want to replace the transmission that he would suggest getting a new car. I asked if he could just give me an estimate for the part I was told to replace. He said no, that I wasn't the shop for him, and to have an amazing day and hung up on me. When I called back to see if he was the owner, etc and asked why he couldn't help me, explain to me, etc he was very condescending and said some people just don't want to hear what they don't like. I 100% understand that the customer is not always right, I understand that not every business wants every customer, I would have understood if he asked to look at it first to confirm the diagnostics, I would have been fine with paying for that service but to be so rude from the get go was shocking. I also understand that in looking for transmission work I am paying for their skill as it is a specialty that I don't have, I'm sure there are few enough of them to where they can be picky but to be rude and hateful when I'm just trying to understand so I can weigh options is uncalled for. I will never call them again nor will I recommend them.

Montgomery Transmission Specialists

Montgomery Transmission Specialists

5.0
(2 reviews)

The men of Montgomery Transmission are wonderful and their workmanship is fantastic. They performed…read moremiracles on my 2005 Mercury Grand Marquis. Frank was very professional in dealing with me. Kept me informed and made sure that the vehicle would be fixed and work properly. They went above and beyond to make sure it was correct. They deserve my highest recommendation and your trust that the job will be done right. A++++++ If you ever need their services, you could not find a better place.

I took my car to this business a few weeks ago due to issues that I believed to be in the…read moretransmission. Frank (owner I believe) was very direct and after a test ride and a quick inspection of my car advised that he did not believe the car issue was due to a transmission issue. He advised that he saw broken motor mounts on the right side and felt those needed to be replaced. I took the advise and replaced the mounts on the right side. Once done, he took the car back out for a test ride and advised the issue still persisted. He advised the motor mounts on the left side were very used and recommended to replace those to check if the issue still persisted. Authorized and replacement took place. That still did not fix the main issue I had but I knew that the car was in much better shape than it was when I brought the car in. He suggested that both trans-axles we very used and one was leaking liquid (something he advised on the initial inspection. I authorized the replacement along with the center bearing support and the car ran like new. They did a great job and did not rush to replace every part needed immediately. They worked through the issue one piece at a time and got the car working perfectly again. I will be using them again if in the future, any additional service is needed. Kudos to Montgomery Transmission Specialist!

Affordable Mechanic - towing - Updated July 2026

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