did a great job! answered my questions, took care to explain things. took less time than other…read morecompanies to order and install

From the owner: Family owned, local, and great customer service, quality glass and guarantee service read more

Very disappointed. Disorganized and overpriced. Unprofessional. Would never go back to this…read morebusiness.

Classic Glass and Glazing saves me thousands of dollars by suggesting to change out thermal panes…read moreinstead of replacing the windows entirely. Everyone I dealt with was very honest, courteous and professional. I cannot speak highly enough about the excellent customer service I received!

I dropped off 6 storm windows for tab replacements (the little tab that holds/guides the window…read moreinto the track). The few he managed to replace were a completely different style and won't fit in the frame now. He broke one window and frame completely but never said a word about the damage. This was the worst repair job I've ever seen. He charged me $5 a tab and now the windows are completely unusable. Instead of saying this was out of his area of expertise (like he should have), he instead damaged the windows and charged me for work that is unacceptable. Told me it would take 3-4 days to complete, took 10 days to break and damage the windows. I wouldn't recommend this company to anyone. Herb's Glass & Mirror (they took over their shop) was top rate, these guys are at the bottom.

The initial contact was very good but it quickly deteriorated. I've been dealing with them since…read more2/17/26. After many calls finally one of owners mentioned she had a loss in her family. While I am sympathetic to this just communicate that you are unavailable. After many promises to improve the communication a few days later I get a call that someone was to come to my house in 20 minutes to get measurements. Really? I wasn't informed ahead of time this was part of their process. Then radio silence. Very disappointed. I canceled my order on 2/27/26.

Rymar Glass and Mirror installed our new shower door. They exceeded our expectations! We…read moreappreciated their communication before the installation updating us as to when parts had arrived and confirming an installation date. During the installation, the crew was extremely professional and skilled. Our shower door is perfect! We highly recommend Rymar Glass and Mirror!

After having multiple tradesman a part of my bathroom remodel, these guys were by far the most…read moreprofessional. I'm not sure why contractors are so unreliable and unpredictable, but they are. Rumor Glass & Mirror came out when promised, on time and did the job they were hired to do without any issues. Absolutely flawless installation of my new seamless glass doors. They cleaned up after themselves and even took the packaging of my new shower door with them. I can't say enough about the customer service and craftsmanship. My initial contact was through text messaging and every text I sent was responded to immediately and very courteously. These guys are the best at what they do.

They respond quick. Communication is really good. Work was completed on time and on budget.read more

Two Panes replaced 14 IGUs in my home in 4 hours. The project took about a month from the date of…read morethe approved estimate (waiting for glass fabrication and shipping). James did a great job, was very tidy, and happily answered all of my questions.

This company saved our 4th floor condo crank out window. It was rotten on the bottom and made it…read morelook like new. They charge fair price and I would highly recommend them if you don't want to shell out thousands of dollars for new windows.

Erik was awesome. Window repairs made without replacement! Highly recommend.. will have WWR back…read morefor more. Very fair pricing and highly recommend.

Adam entered our home,scanned the damage to our shower door and within 10 minutes made the proper…read moreadjustment.Afterwards he explained the problem and gave cautionary advice.Job well done by a nice guy

Service was fast, pleasant, and fairly priced. My overall impression: this business owner genuinely…read moreenjoys serving his customers with products he enjoys producing.

Okay, We needed a basement escape window screen replaced…read more While this small job usually would be a two job I asked if it could be done sooner? No problem! That's customer service Support your local small businesses Allen Hergenhahn Oswego Il

called to have a window repaired that my friends grandson broke . he is autistic and threw…read moresomething at it . the company did not repair the window i requested but two other ones that were in disrepair .this family is poor and i helped them only to be screwed by john the owner i paid thru zelle no recourses to get money back for wrong window repair . window with just screen in it is still broken and its winter and cold .

I would highly recommend using Willow Ridge Glass and Mirror for your home improvement projects…read more Excellent, friendly, and knowledgeable customer service. Beautiful and wide selection of decorative mirror and glass products. Excellent workmanship. Very competitive pricing.

If I could give this place zero stars I would. Individual behind the counter was beyond rude. She…read moreclearly did not want to be bothered with me. Go to Riteway on route 53 instead. This individual answered my questions, took my $500 order and it was an overall pleasant experience.