Garrett and Team were outstanding to work with. They had a…read morevery challenging project, given our old farmhouse floors, and they did an exceptional job. We couldn't be more pleased with our new floors! They are talented, hard working, professional, and they do not finish until you're 100% satisfied. Additionally, they leave a clean work space! Floors are English Pub Series engineered wood and are stunning! I highly recommend this local, outstanding organization! They are 100% focused on customer care and satisfaction! Thank you, Garrett, Meg, and Team!

If you are looking for great craftmanship, beautiful floors, and timely service, reach out to…read moreGarrett and Meg. Their peeps did an awesome job on my new flooring. Awesome job on the cleanup too!

Excellent customer service. Bought carpeting for my whole house, could not be happier with the…read moreoutcome. Installers were excellent at there jobs, very professional. Absolutely love everything. Highly recommend emerald carpeting.

So happy we went to Emerald for our family room carpet. Donna, Sue & Jim are very professional,…read morefriendly & so easy to work with! They do not try to persuade you in the least, there is so much to choose from, & you get the personal treatment! The carpet installers are very professional & awesome at their job! Very considerate, diligent & meticulous - we will be back!! Thank you!

Chris our sales person was extremely helpful through the entire process! They changed our entire…read moredownstairs from bad laminate and some broken tile to luxury vinyl waterproof plank. the installers were very professional and did fantastic detail work! They replaced some holes in our damaged subfloor and for minimal cost! the only downfall was that the installers did not speak English and it was hard to communicate but they did a great job regardles!

We have purchased several carpets and area rugs from Carpet & Tile Mart over the years, including…read morewhen they were located at the old Toys R Us, so we naturally returned to them for wall to wall carpeting in our four season room. Unfortunately, this experience was nothing like our past ones. We provided the salesperson with exact room measurements (11'4" × 11'6"), explained that the tack strips were already installed, and were told that the usual $65 concrete installation fee would not apply. Based on that, we placed a $750 deposit on a $1,031.57 purchase, with the understanding that we would pay the installer $55 upon completion. Two weeks before installation, we received a call demanding full payment upfront. When we asked why, we were told they had been "defrauded by customers" and now require payment in advance. This was never mentioned during the sale. We went to the store to pay the balance and questioned why the confirmation email listed both the $55 installation fee and the $65 concrete fee. We were told the original sales order was "only an estimate," another detail never disclosed. When the manager finally approached, he simply presented paperwork for a refund, minus a $50 "measurement fee." The shifting charges, contradictory explanations, and dismissive management made it clear this store does not operate with transparency or professionalism. We took our business to a local carpet store instead and had a smooth, honest experience. Carpet & Tile Mart has deceptive staff, unresponsive management and their hiring practices clearly need improvement. Save yourself the frustration and shop elsewhere.

Mark was very professional on the phone and while in my home. He did an amazing job!! The $price$…read morewas very reasonable. He even spot cleaned some animal soiled areas as well that we had. I would highly recommend his services. Thank you mark.

Have lived in my house for 14 years and this was the first time I had my carpets professionally…read morecleaned. In that time I've had several pets and a messy kid! Johnson Carpet did a GREAT JOB!!!! For a GREAT PRICE! Plus I'm highly allergic to strong cleaners and he uses safer products that left my house smelling clean not full of chemicals!!!! Highly recommend and will def be using again!!!

I had previously written a bad review--no call no show after making contact via their website…read more About a week after I posted that review, their sales manager contacted me, apologized profusely, and we made arrangements for Jon to come and provide a quote. Ultimately, their quote was solid, they offered a decent discount, and I have placed an order. We're probably 8 weeks away from job completion.

Very disappointed in Tom Adams. Their salesman was not knowledgeable and sold us the wrong…read moreproducts. He acted like he knew what he was talking about. We asked a lot of questions and really thought we were getting a good product. We were promised our flooring would be durable and a hard grade floor. The flooring they sold was horrible from day one. It fell apart shortly after we got it. They blamed it on wear and on my dogs. They even sent an inspector to the house. The inspector blamed my dogs and wear over time. The floor fell apart in the first 6 months. We didn't even have our dogs then, and it fell apart in areas we didn't walk on! Plus, it was their inspector which we felt was totally in favor of Tom Adams and biased. The report came back that my dogs and wear were the cause of this. Totally preposterous! We must have replace hundreds of planks over the years. It couldn't be wear, especially since the planks weren't the same as the ones that were originally installed. We were told it was going to be a very durable wood floor, good for dogs, foot traffic, etc, and not soft grade. We got the total opposite! We can't resurface them or stain them, they would totally fall apart. Tom Adams kept replacing planks and the same thing continued to happen. Tom Adams would not take responsibility or would the manufacturer. They stopped using the manufacturer knowing these problems with Chesapeake flooring. We just kept getting the run around. The warranty meant nothing, because no one would make good on it or take responsibility. We even showed Tom Adams the bad reviews regarding the company's floors. The reviews stated that the same thing was happening to others. They had knowledge that these were horrible wood floors. We would have been better off with LVP or manufactured wood. The flooring that was in our house originally was there for 25 years with out a scratch and had plenty of wear. They were just older and thinner and we wanted a thicker plank that was more modern. Had we known what we were getting or dealing with we never would have gotten new flooring. After all the calling and replacing 70 or more planks every 6 months, Tom Adams still would not replace the floor that cost thousands of dollars. To the consumer, research floors before you buy and make sure that you use a company that is knowledgeable and that the salesman they hire know all about the flooring they are selling. Read reviews on the floors and carpets. We're so disappointed with our experience with Tom Adams. We now have floors that Tom Adams will not make good on, and are falling apart. They said, we could replace them at cost. Seriously! We paid thousands of dollars and shouldn't have to replace them in 8 years. Not to mention this has been on going since 6 months after they were installed.They look horrible and we're stuck with splintering wood floors with filler that comes out. Not the quality we paid for at all! Do your research and use another company. We would advise everyone to not use Tom Adams in the future.

Zach is professional, prompt and polite. I needed 2 rooms to have my carpets re-stretched. After…read moremy initial request, he responded promptly (that day) and asked for pictures of the rooms that needed fixing. After reviewing the pictures, he gave me a quote. On the repair date, he showed up on time (he gave me a one hour window of arrival) and was wearing a mask and was very polite. He and his assistant re-stretched our carpets professionally and were done quickly. My wife saw the carpets and she loved that it looked good as new. So if you need your carpet fixed, call Zach and he'll do a great job for you!

My husband & I were ready to replace five rooms of our builder installed carpet that was all…read morebuckled. My husband found Zach's ad & we got a quote to re-stretch our carpet. He was friendly, honest & did an awesome job! Our 8 year old carpets are like new without the cost of replacing our flooring! We have recommended him to our neighbors! Thanks again!

Wow! Such an excellent job on my exterior window painting. Extremely professional with an attention…read moreto detail and quality. Highly highly recommend.

Carlos and his crew painted a two bedroom, two bathroom condo for my mother in-law, and removed…read morecarpet and put down new flooring and they did a wonderful job in a very good period of time, and reasonable prices. Carlos took the time to look at the flooring when we went to Home Depot to order it. Everything looks great. Will use him again when I need work done on my home.

Due to a flood in my house, I needed to get new flooring. I want to Bee Jay Carpet. They were…read moreabsolutely amazing to work with Michael and Dawn were so kind showed me the flooring. I picked out a herringbone vinyl planks, and the color. Sarine can as soon as it came in it was installed by another Michael and his son I cannot remember the name unfortunately I can't say enough about them their artist they did the most beautiful, beautiful job. I am so excited and so happy that I use this wonderful wonderful company five stars.

Excellent staff, quality product selection and the installation crew were total pros! We love our…read morenew carpet and will go back when we update our remaining floors.

So much more than just carpet! Knowledgeable sales consultants and in-house installers.read more

Buyer beware! carpet cut incorrectly…read more2 weeks to replace Installers were not told about appointment to install Would not stand by a ripple repair in another older carpet they installed, but Remita did a fantastic inexpensive job! Remita documented that Bastian left a heating iron on the carpet too long causing the pad and carpet to be stuck together, therefore ripple kept getting worse over time. There are so many reputable companies in the Lehigh Valley. This was an experience from start to finish that I wouldn't want anyone else to experience.