After having issues with running small appliances, my daughter and son in law hired Hot Wired…read moreElectric for panel replacement, meter box, outlet and switch repair. After having 2 other estimates, Hot Wired Electric was contracted. Keith explained every step of the job and reasons for the upgrade. Keith and his crew have strong knowledge of the trade and had safety first in mind. Always accessible to answer questions; quick to schedule; respectful of property; arrived shortly after I opened the house for them; were prepared with all materials and town permits; very skilled and reliable!! Will use Hot Wired again in the future and highly recommend them as electrical contractor!

We recently had an outdoor patio roof constructed and Hot Wired Electrical did all the electrical…read moreparts of it. Keith and his crew were very responsive and explained everything they needed to do thoroughly. He worked directly with the town for permits and my contractor to coordinate the job. Anything we asked for they were able to accommodate and did so at a reasonable price!

i called this AM Good Friday! I'm a widow and needed service as my family maybe 15 or more coming…read morefor Easter I was a wreck! I'm so blessed by Deltex as the electrician came within 1/2 hr, besides I can't believe he replaced a very high ceiling light bulb that's been out 15 yrs made me cry so so thankful.. They are the best , this was my 2nd service, they are just timely, very kind, caring people!

I have a home warranty that provides me with repair service. They assigned me to Deltex and advised…read moreme to make contact with them. I did, over and over... on the third try, I spoke with a person in charge who complained about the warranty company, said he wasn't contacted by them and proceeded to pass the buck of why there had been no call to me. I simply mentioned that even if the warranty company hadn't contacted them, that I had and my calls were not returned - so strike off one star. Next, when the work needed was assessed, the warranty company agreed to pay $159 to replace my ceiling fan and the hourly charges to install it, materials charges for outlets and switches and all the repairs and time that Deltex quoted them. The fan that Deltex provided was retail priced at $59, looks cheap and has different lighting capabilities. When the technician called about it the attitude seemed to be that the warranty company didn't give them enough money to do the job properly... but Deltex gave the quote - strike 2 and 3 The only bright spot was the technician himself, very professional and personable. So the two stars are really for Mike doing a good job, but I would not prefer to work with this company ever again! I don't recommend.

it happened quite a while ago, but basically this company took advantage of my elderly parents and…read moredid thousands of dollars of damage to our backyard. If I could give a -5 I would I wanted to sue them, but my mother wouldn't let me. A friend of mine reviewed the work they did and said he could've done it for 300 bucks charge my parents 2500 and tore up our backyard .it is still not really right.

I had hired them to install a Hot Water Tank a few years back, I called on 6/22 for an Emergency…read moreRepair or Replacement. I followed the voicemail to leave a message at his personal number and also emailed. I never received a call or email back. Disappointing, especially for a previous customer.

Unfinished Installation, No Follow-Up - Extremely Disappointed…read more We purchased and installed an air conditioner from Mr. Furnace, and unfortunately, the experience has been deeply disappointing. When we first spoke with the salesperson, we were told that someone named "Insto" would return within a week to complete the remaining work. However, as of today--more than a month later--nothing has been finished. The job site was left incomplete, as you can see in the attached photo, and no one has followed up or contacted us to schedule a proper finish. We've been left completely in the dark and feel abandoned. We trusted this company based on their reputation, but this level of service is unacceptable. We sincerely hope Mr. Furnace sees this and takes action--not just for us, but to ensure other customers don't go through the same frustrating experience.

Misleading, Unreliable, and Completely Unprofessional - Avoid This Company…read moreI hired Mr. Furnace Heating and Air Conditioning for a heat pump installation, and the experience was a disaster from start to finish. They caused significant delays, installed incorrect wiring, failed to take responsibility, misled me about legal action regarding an energy advisor they recommended, and ignored my concerns about my rebate. - Major Delays & Installation Mistakes: The installation was delayed for nearly three weeks due to missing parts. When they finally did the work, an ESA inspector found a serious wiring mistake, causing even more delays. I also had to personally identify a missing wiring element that their installers overlooked, which was an unacceptable level of negligence. - Failure to Take Responsibility: Despite their "satisfaction guarantee," they have refused to properly address these mistakes. Every complaint was met with excuses, escalation, and no real resolution. - False Promises & Misleading Legal Claims: Mr. Furnace recommended and scheduled an energy advisor, Sean Corcoran, for my audit, but he never completed it. When I raised concerns, their sales manager, Adam Bond, told me legal action was being taken against him--but I later found out this was false, with no updates or accountability. - Three Weeks Just to Get an Invoice! After my installation, it took me three weeks of constant follow-ups just to get a copy of my invoice with the heat pump's part numbers. Every time I asked, they claimed it was "escalated"--but nothing happened. I eventually had to drive 1 hour and 30 minutes to their office, where I met with General Manager Sean Picco, who finally provided the invoice. - Ignored Concerns About My Rebate: After assisting with the invoice, Sean Picco has ignored all my emails and calls regarding my concerns about the rebate. Instead of addressing my questions, he has been completely unresponsive. - Unfulfilled Compensation Promises: Manager Mark Heggs promised me $500 in compensation for the massive delays and mistakes. That's barely anything considering my installation cost over $30,000--but even that was never fulfilled. Just another empty promise from this company. And before they reply to this review with their usual "We will be reaching out" response--don't believe it. I have contacted them MANY times, and their tactic is to delay, deflect, and ignore. They do not actually follow through on fixing issues. If you've had a bad experience with Mr. Furnace, you're not alone! Join our Facebook group: "Mr. Furnace Customers Seeking Justice" to connect with others, share your experience, and seek accountability. If you're considering Mr. Furnace for a heat pump installation or any HVAC work, DO NOT hire them. They will take your money, fail to deliver, and leave you chasing them for answers.

How do you review someone you didn't hire? ( Yet...)…read more As a technician from downstream of the electricity services he provides, I felt he understood not only his trade, but how electricity actually works. He made a couple calls and got back to me even when he realized an electrician was not my solution. Told me how he could help, but also informed me of the things that could make his efforts wasted. Something I know, from experience, that others count on for repeat business. A customer service quality/value I haven't experienced in too long. Can't PAY, for that! When I need an electrician, I WILL call Mark. No idea what he charges!

I called DSL and set up an appointment about an apartment unit that needed re-wiring. I was very…read moreclear about this on the phone. I also called the day before to confirm our appointment time. They were on time for the appointment, but that was the only positive thing about my experience. After showing them the job, they looked confused. Apparently they thought they were going to an appointment to change a bathroom fan. Their behavior did not inspire any sort of confidence and it was apparent that they didn't want the job. I have had better luck with other companies.

The Best! I called on a Saturday, Daniel was at my home the very next morning. He assessed and…read morefixed my issue in less than a 1/2 hour and didn't over charge me. I highly recommend this company to take care of all your electrical needs

Glad to have found Gideon and My Plumber via Yelp. Professional licensed and insured plumber,…read moreefficient, responsive and fair pricing. Gideon was easy to communicate with on text. Came out the next day after I called. He completed a new toilet install, added shut off valves for a new vanity and finishing for new shower plumbing. Took time to explain what he was doing so I could understand the potential issues better. I really appreciate that. Overall, good value and end result was great. Gideon is kind, friendly, knowledgeable and cares to do the job right. This is why I'd call on him again if plumbing is needed at my house.

I posted to replace the bathtub faucet and they contacted to me by text message. His name is Gideon…read moreand we made appointment on Monday June 6 9-10 am. We confirmed on Friday and I have to arrange someone to wait for them because the apartment is vacant. No one showed up until 10am and I texted at 9:30 to ask if they are coming. No replied. I called that number and no one picked up. I was mad and texted at 10 am I am going to post this in Yelp. Then I got the message Gideon is not working with them anymore from the same phone number. That's insulting the customer and very unprofessional.

Once again we reached out to Quality Plumbing...this time for a leaky kitchen faucet and received…read moreimpeccable service. The problem was not only fixed but Russ also replaced 2 valves and caulked the sink. Although we are hopeful that we don't have plumbing needs, we know that if we do that Russ is the plumber to call...great and timely service and reasonably priced...I would definitely recommend and will call again if needed!!!

We had them install some new fixtures in our tub and shower. They were on time and efficient and we…read moreare quite satisfied with their work. My wife and I are very happy with the job they did. They also cleaned up after themselves. I definitely recommend them for plumbing work.