Deanna Gautney, the owner, is unresponsive. It took her over a week to pick up our documents that were there waiting at the courts. I know because I called them and they told me she had SEVERAL documents that were waiting for her to pick them up. I called her when I received my copy in the mail from the courts, then she said she "just got it." That translated to me, "I finally picked them up." She was not aware that I had called the week prior and knew they were waiting for her to pick them up. When I called the courts to check on further documents and I told them who filed them, Affordable Divorce, they said, "Oh." This was normal behavior for her and her reputation is well known throughout the courts. My ex wanted to be served by Deanna and we contacted her. She suggested a day, and we tried to confirm a time. No response until the Ex sent her an email, a text, and called her. We should not have to hunt her down. I had to continually ask her to file proof of service so that I could proceed with the default workshop at the Law Library. This company is well known for its untimely manner of service. I went to the free workshop at the Law Library to file the default (no cost!). The first visit there they retyped Affordable Divorce's documents as they were not filed out appropriately. I then had to have the papers re-served! Divorce is stressful enough without the further lack of service from the provider. I asked at the Law Library why she was still in business with such a poor reputation throughout the court system. I was told that everyone is entitled to have a business and to submit a complaint to the Better Business Bureau, which I will be doing. read more
