This is for Affordable Dentures here in Lafayette. This happened to me today.
I had them make a new upper plate a year ago. Paid $1225 in full at time of impressions. Go in for a reline & the 1st thing the lady at the desk says is "Am I aware I owe a bill?" I said no, I do not. I paid in full over a year ago. She proceeds to argue with me. When I say argue, I mean full out arguing. TWO of them gang up on me telling me I DO owe over $1100. Told me they wouldn't do my reline until it was paid. As I'm arguing with them, I'm pulling up my Chard Snyder account to prove I paid, one of them asks my date of birth. Lo & behold, they had the wrong person. By now I'm a bit angry being accused of owing money when I know I don't. I told her if she would have asked my DOB as soon as I walked in, this whole conversation would have been avoided. I pretty much was told in so many words to be quiet about it & get over it. So I said after this reline, I would never come back there. One of them aggressively walks around the counter & tells me to leave. Not a problem lady. I don't think I've ever felt so attacked by a receptionist over something that was their mistake. I will never recommend them again.
Highland Creek Dentist on Hwy 26 is much nicer read more