My husband came here to have a denture made after his was broken in a fall. He was told at the initial appointment it "wouldn't be same day, hopefully by the end of the week" for the denture to be made. We had used the Affordable Denture in Midwest City, OK for his original denture and had an excellent experience so we were willing to try this office closer to home even though they had poor ratings. No, this poor rating is well earned. Almost a month later he still has no denture. (And this isn't some specialized complex case) They communicate nothing, and every time we call to follow up it takes multiple calls to get an answer (I'm sure their phones are busy with other unhappy patients.) I can't rate the quality of product because we haven't received anything so far, but I'm not holding my breath. read more

It's been 9 months and they still haven't completed my broken partial plate. It's always one thing after another. I asked for my money back due to the lack of service but have yet to receive it. read more

My husband and I went in for a simple consult because he wanted to get an estimate for full dentures but wanted to see what his options were. Our appt was at 1 PM mind you we had to take time off work to come to this appt, which was fine. We got there around 12:45 PM and waited in the lobby for about 30 minutes, they seemed busy so I wasn't too upset with having to wait. They finally called us to the back to do our consult. We were greeting by a young lady who didn't seem too friendly, which again didn't think too much of it. I get it you have a long day at work, sometimes that can get the best of you. However, I think customer service should always be a standard. Well they asked by husband what he was wanting done and they took his xrays and sat him back down. Then another person came in, I am assuming a dental assistant. Was looking at his xray and asked what he needed, he said he wanted all of his top teeth extracted and get a denture in place. She looked shocked that's what he wanted, these proceeded to sigh and get an attitude for the rest of the time we were dealing with her. I'm not sure why she got an attitude, but it was like she was upset we were there making her do her job. I like to think I am an understanding person when it comes to customer service, at this point I was starting to get frustrated with the people we've dealt with so far. None of them were friendly, most of the ladies in the back had attitudes for what seemed like no reason. But WAIT it gets even better. They told us to wait for them to get the doctor, at this point we had been there for around a hour and a half and only gotten to the back and had an x-ray taken. We then waiting for what seemed like another 30 mins before a lady came in and asked us if we would be able to come back the next morning at like 7:30 AM- 8AM because the doctor had been behind on his surgeries ALL DAY. ALL DAY - they knew this before we even came. So not only did we take time off from work to come to this appt, they wasted our time with not letting us know right when we got there or maybe even call us in advance to reschedule. We got nothing accomplished with this appt and wasted time. Needless to say we did not reschedule with them, we went over to Wichita Family Dental and got the procedure done and was given EXCELLENT customer service. I also noticed that in the office of Affordable Dentures there are signs everywhere asking the patience to be patient with them and not to yell at them (don't remeber verbatum). I should've took that as a sign from up above to turn my butt back around out that door. I DO NOT recommend this place to anybody. RUN AS FAST AS YOU CAN FROM THIS JOKE OF A PLACE! read more

From the moment I walked in, I was greeted with such a relaxing and calm atmosphere. The people at the front were just nice! When I was called back (I only waited about 5 minutes past my scheduled time and the place was packed!), the dental tech was calm and answered my questions, she put me at ease because I was scared at the thought of having all my top teeth extracted! They did xrays, the dentist came in quickly and went over everything with me. He gave me options and suggestions. Then, I had my impressions done and they were so patient with me because I was gagging a lot with all that goop! I went a few weeks later for my extractions - Dr. Nguyen is calming and gentle! He has a soothing voice and made my experience as pain free as possible - he would pull one tooth and ask me if I wanted to keep going.. I wasn't rushed at all during the process. (they even gave me a blanket because my nerves were making me shiver!) I had to call a few times after my visit and my calls were always handled professionally. I do not like dentists... at all... but, this place really was amazing. I wish they did other dental services because they are just so good at what they do. My temporary denture fit perfectly as soon as they put it in... 11 days later and it is still a great fit. I highly recommend this place... read more

First off let me state that my appointment was the first day back from the quarantine the office was very safe they had people wait in their car after checking in and saved the office for people without ac in their car. They managed a cray amount of people in the least time possible. Yes I had to wait a while but what do you expect when the parking lot is full and people are parking on the road. Now for the denture experience I got the best looking set of dentures I ever had and the fit perfect after a little adjustment. The whole experience was just great. My hats off to everyone who works there read more

Will not rate this place it is not worth ratings. Came here with teeth . Was supposed to keep some front teeth The German in the back through a fit took all my look all my teeth not only did he take my teeth but he tore up my bone to the point 5 years later I am sitting on jaw. Paid $2000 for A set of teeth which they screwed up and misalined and miss the lined and everything else and could not eat had a pandemic couldn't get up here no moon system. Came back within 4 years with a 7 year warranty on these teeth they made us buy new ones even though my health is Imperial because it closed my jaw On top of my TMJ. They refused a refund or to do a new set unless I bought another $2000 set waited in the office office from 9 till 5 PM the 1st trip waited another hour on this 2nd trip to find out my teeth are not finished And because I am deaf they did not like my voice being louder I got another screwed up set of teeth that does not adjust my TM just Martin MJ we left With a fight trying to get our money back or the teeth They called the cops and wanted us to sign a release that we would never come back and darken the doors step again which we will not these people will kill you they closed my throat to the point where I can't breathe and my life is in peril. We are Going to suit affordable denture for my life that they put in peril And for the $4000 we spent on dentures that that don't work fit or totally screwed up. They have the bottom teeth on the inside of my bite line so there is no way to bite or to chew. Will not come back to this place ever again my life is more important than teeth apparently to them and they were very very rude. They make you put a star rating on here but they don't deserve one there are a bunch of immigrants that are not in this country . INS needs to come back out and nail him again read more

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This is a denture clinic. The dentist only meets the patient on the first visit for a "look-see" exam. The assistants/on site lab people make the dentures with no direction/oversight from the dentist. I brought my friend here for a new set of dentures. You pay before you receive your dentures. So far, they have remade the upper denture one time and the lower denture three times. The patient cannot chew food with these dentures. They aren't worth $5 much less $510. Having worked in dentistry 45 years, I strongly suggest you save your money until you can afford too see a reputable general dentist or prosthodontist who can make a good well-fitting set of dentures that are functional. read more

My wife had some work done here this week, as I waited in the waiting room watching the receptionist take calls and interact with other staff personnel I was taken aback by how blatently rude some people in customer service are and still have a job. Her rudeness not only caught my attention but all the others there in the waiting room witnessed this. The sad part about it is this, there are many people with "exceptional customer service skills" who needs a job and would gladly replace her. I despise someone who looks down their nose atbsomeone with the eye and attitude that they are better than you. read more

I recently had an extraction done by Dr. Nyguen and it was the most awful experience I have ever experienced with a dentist. I found him rude, condescending and unprofessional in his approach. He hovered over my face with the syringe as he droned away about me needing to relax. I was beginning to wonder which would be the lesser of two evils having to continues to listen to his monotone ramblings or the pain of the injection. He lambasted me for my inability to relax and at one point suggested I leave and return the next day since I would not relax. He stated that if I didn't relax he was going to discontinue my procedure and leave and do another patient in the next room. He finally began the procedure and stated the extraction was more difficult than he had anticipated and he should have charged me more even though they had done the consultation and xrays the day before. He stated that he extracts 120 teeth a day and I wondered how he could possibly do that since he seemed to lack the ability to work and talk at the same time. Lesson learned....you get what you pay for! read more