I have had several services performed by Dr. Venable. He is gentle, informative, friendly and…read moreknowledgable. The imaging system they use is very helpful to see any dental issues up close. He converses with you about the necessary dental work and ensures you have a good understanding about what you need and why. Their offices are clean, inviting and comfortable. The dental assistants and reception are friendly and caring. They are very responsive over text , phone and email for any inquiries or information. The parking is free and theres plenty right outside the door. Bonus, they are located a few doors down from a Tropical Smoothie - very convenient to ease any after procedure pains with an icy smoothie.

Dr. Venable saw our son on Friday and was absolutely fabulous! He suffers from PTSD from previous…read morepoor experiences with dentists. He was immediately put at ease by the entire staff. They were very kind and extremely efficient. The office was immaculately, clean and welcoming. Kassy at the front desk was extremely helpful and professional in orchestrating his appointment. I highly recommend this dental office for anyone in search of a great dental team!

I was so confused when I left. I wasn't sure if this office was a scam or I was being punked. It…read morefelt like they are just in it for the insurance claim. I didn't receive a copy of the charge just told my insurance would cover the cost. I've never been to a dentist that only X-rays the area that hurts when I told them all the issues I think I have. Don't most dentist X-ray your whole mouth? The whole vibe was off. It felt like the staff was putting on an act ....just weird.

This location is totally unprofessional and provide subpar customer service PRIOR to being seen…read more Multiple calls to change appointments come from front desk after indicating set appointment time works. Received call Hours before appointment to say new provider doesn't take insurance and previous dentists have left. Worst Neibauer treatment in over 25 years! If I could leave less than one star, I would. Please choose your location carefully.

I had a very unpleasant experience with this doctor and her team. She was unprofessional, didn't…read moreask me any meaningful questions, and seemed like she didn't want to be there at all. Her nurse practitioner also appeared inexperienced and unprepared--they expected me to know everything, even though they are supposed to be the medical professionals guiding me. To make matters worse, their automated phone system is frustrating and poorly designed. Overall, I left feeling confused, unheard, and disappointed. I would not recommend this practice to anyone seeking thoughtful or respectful care. Dont waste your time here, they dont care about you

I Am G. I began my therapy services at GBMS Brandywine on or around Winter 2024 with provider…read moreRoundtree mostly & provider Johnson once or twice. My experience at this practice was going well at least I thought. Toward the end of 2025 into the beginning of 2026, I made several tele-health appointments, to which the links would not allow me to open them, causing me to miss my appointments. I expressed the issues with the person who answers the phone. I'm not sure if my messages were getting through to the provider. I thought maybe if I scheduled an in-person appointment, that would solve the issue. On the 27th of the month, I arrived in-person for my appointment, early. I was given some forms to fill by the short admin assistant who sits closest to the toilet. After signing the forms, and asking questions about the use of artificial intelligence during my visit, which I declined, the office manager, Cluedia, came to the front where all of the other patients were seated out in the open, and stated provider Roundtree would not see me today'. I became upset simply because she voiced this out in the open when in fact she could've handled it in a more professional manner without all of the attitude, I.e, offered to speak with me in private and explain why my first in-person visit was being refused after I've traveled on the bus for 4 hours. The short admin assistant who sits closest to the toilet at the front desk laughed. I asked for a closing account confirmation in writing, I was told to sit and wait, which I did up to an hour. I then left after asking to email it to me. 3/10/26, I went to GBMS to request provider Roundtree to fill a form, since she had been the provider I was seeing over the last year. Her assistant kindly walked me to her office to speak with me. She offered to make an appointment to come in and have provider Roundtree fill the forms. I made her aware about the rude and unprofessional experience of my last visit, when the office manager Cluedia stated provider Roundtree wouldn't see me on my appointment day. The assistant said she was confused because there are no notations in the system, and no notes provided. Provider Roundtrees assistant asked for me to wait in the waiting area while she asked provider Roundtree why she refused the appointment. After waiting about 10 min, the office manager, Cluedia, came to me in the waiting area and handed me my form back along with an envelope. Here is your dismissal letter'. I handed back the form for provider Roundtree and stated since provider Roundtree has been my provider, I'm requesting her to fill this form, you can email it to me, I don't need to come to the office to pick it up. On my way out, I handed the unopened envelope to the other receptionist who sits closest to the copy machine at the front desk and asked her to give the envelope back to the office manager, Cluedia. As I was walking towards the elevator, she said, I don't know what this is'. The other admin assistant that sits closest to the toilet said out loud, it's her letter stating she can't return here anymore', then she laughed. I overheard one of the patients, who sat in the waiting area, make a comment as I was leaving out the door. What may improve, a new manager. One who is more empathetic, considerate, genuinely kind and professional.

Dr. Bailey has been my family dentist for years. She is attentive to my needs and has a good…read morechair-side manner. Her current support staff are professional & friendly young ladies. The facility is clean, modern, & uses lots of technology to enhance your experience as well. You can take your mind off the procedure while watching a Ben Stiller funny movie. :) This business is conveniently located in a shopping center so I usually leave the dentist then take care of my COSTCO shopping too. Dr. Bailey also has Saturday hours just in case you can't leave work!!!! That feature alone warrants an extra star in my book. Dr. Bailey can handle all of your routine dental and cosmetic dentistry needs! + She's also a member of the American Academy of Facial Esthetics

Great experience all around!! Niecy in the front office is so helpful and kind. Exactly what I…read moreneeded for my first interaction as a new patient. Dr. Williams is amazing. She worked with my daughter as well and she even commented- Dr Williams is nice. I was pleased with Dr Williams' attentiveness and helping wit my nerves.

I use to take my kids to Waldorf, my husband has been seeing his dentist for about 30 years and me…read morethat's another story...... I had a great visit. Very thorough, attentive, patient, friendly and non-judge mental. I am sooooo glad that I selected them based off reviews. My wait wasn't very long despite my entire family going for a visit. They have TVs for small kids. Dr. Lamb and Dr. Irene were great. Cheryl G was even awesome- had a sense of humor and very cordial. Again glad I gave them a try.

An all around good dental service. I used them for years. The front office, the doctors and support…read morestaff were very professional and caring, Many thanks, especially to Doctor Lamb.

As soon as I arrived for my appointment, they were ready to take me to the back. The quality of…read morecare was very good and all my questions were answered with knowledge and enthusiasm. I will certainly stay here.

Great dental office! Front office staff is super friendly and helpful, the hygienist is very…read morekind/gentle/patient, and the Dr Blackman is extremely professional, takes the time to explain things, and is by far the least painful dentist I have ever visited! They are also great with scheduling and reminders. I'm really glad to have found this dental practice!

The BEST dentist ever. I always had sensitive teeth, and was prone to tooth pain that also caused…read moresevere earaches. I didn't have insurance, and very little income, so I put off seeing the dentist until couldn't deal with it anymore. Needless to say, that often meant an extraction. Also because of experiences with dentists as a child, I had a major fear of dentists. I met Dr. Gittleson, years ago, and explained how embarrassed I was. He quickly put me at ease, and told me that he had patients dripping with diamonds, that had teeth some of the worst shape that he had seen. He also said that earlier dentists had the mindset that it hurts at the dentist, but now they strive for pain free dentists.

I never enjoyed going to the dentist until I went here. The nurses and Doctor G are super-friendly…read moreand accommodating. They explain everything, and are very considerate about pain levels. Every visit has been enjoyable and pain free. This dental office is professional, and fun. I trust Dr. G completely 100% to have my best interests at heart, and to do a top notch professional job.

I have to tell you. I have met a lot of professionals in the medical field; however, Dr. Shumate is…read morethe second doctor I have had the honor to meet who provides top-notch medical care. He is truly patient and extremely conscious that his patients feel no pain during major procedures. He sees my family of seven, and I have even recommended him to other extended family members.

I highly recommend Kenneth Shumate and his team. I have anxiety when it comes to the dentist, Ken…read moreand his team always have been so comforting. I've never waited at his office, very prompt, professional and a clean environment.

I have been going to Watts Dental Associates for over 25 years. The practice is beautiful and…read moreclean. The front desk staff an Ms. Jackie are so professional and sweet. Dr Watts is such a gentleman and an excellent and proficient dentist. I now see Dr. Deal and she is very knowledgeable and gentle as well. With the easy parking, warm welcome, friendly staff, professionalism, bedside manner, and excellent treatment and care, I plan to be a patient for another 25 years.

Watts Negative Review…read more So let me start off with I usually don't write long reviews unless people are rude or the establishment is just ill fitting. I recently spoke with Jackie from the Watts Dental front office and she was...not the best but I have a big problem and am displeased with the Watts Dental office and how they handle their patients bills and balances! One, not telling people that they will owe money after their appointment is wrong. You are customer service at the front desk your main motive is to insure that patients feel welcomed, comfortable and supported. They should feel they can trust the business that they are spending their money on. If you are not telling patients they owe money until the last minute or even explain your policy (the balance is due at the time of your appointment and cancellation fees are $50) then you can't get upset that the patient feels blindsided or tricked. Be upfront and let patients know their bill is due and what it is. I asked for an itemized invoice of our bill and I have yet to receive it. Why can't I get the itemized bill?? Two, I asked Jackie if they had any dentists in their offices that take our insurance and she said they do take our insurance and we would only have to pay a $26 co-pay. No that's not taking my insurance dental insurance should cover fully your routine cleaning I should not have to pay anything! $26 adds up and why is it that when I went to a different dentist I paid nothing! Also, they charged me for X-rays and didn't tell me. Why couldn't you take the X-rays from my previous dentist? Thirdly, my husband and I aren't the only ones with this problem with Watts dental, another family member goes there and they were the ones who warned us about them charging us without telling us and how they scheduled them with a different dentist who did not take their full insurance and then told them they owed money. And they were upset because Watts could have easily just scheduled him with the dentist who took his insurance so they wouldn't owe anything! Trickery!!!! To top it all off Jackie has a bad attitude and one think I dislike the most is people who have attitudes for no reason I didn't get smart with her I was kind I even apologized for the inconvenience and asking so many questions but she kept her short and snobby attitude and again I am not the first person to say she has an attitude. Long story short, we will not be going back to Watts dental. the dentist industry has been having a bad reputation of scamming patients so prayerfully we can find a dental company that's trust worthy and their customer service standards are based off of kindness and honesty! Do better! Also, we live in Baltimore so we have to drive about an hour to get to this dental office and we only came here because we were referred but the person who referred us has been having issues with them as well smh! So we wouldn't drove all the way up there to find out that we could not be serviced because we had a balance! When they sent out the reminder appointment text you could've let us know we had a balance that needed to paid! Common courtesy!

Type of Care: Excellent Office Experience: Professional,…read moreCaring, Personable, Wonderful staff, and the Hygienist takes her time to end my teeth are clean; she's outstanding. I highly recommend Waldorf Denistry. Dr. Felicia and her staff. They're the best! Don't take my word! Make an appointment and see for yourself!! Thank you Waldorf Dentistry!!!

Waldord dentistry always provides the most amazing services! Kind, polite staff, no wait times,…read morefriendly , knowledgeable providers ... this is why my family and I have been going to Dr Felicia's office since 2001! Dr Jang is also amazing!!! The entire team rocks!!!