Shady, crooked. Told them what I had to work with from, assured me not a problem, when I got there to close on vehicle(which was not even remotely what I needed, but i was in between a rock and a hard place after dealing with them for 3 weeks, and not having time to shop around). Vehicle was a mess. Carpet matted and dirty, missing mats, dripping Armor All to hide what was underneath, things still set to McKenzie, (I guess the previous owner?), crack patched with scotch tape, was told if i wanted a key fob for locks, i had to buy it myself. No inspection sticker, which I got myself that day...THEN they told me it was an additional 400 plus down, but I could pay it whenever. Well, I spent EVERY DAY I had off, for the first month taking it to the garage for various reasons, the first time I got on the interstate, the bumper started flapping. It hadn't even had an oil change, on and on. The beginning of the 2nd month, I was out of work for TEN DAYS, costing me anywhere from a thousand dollars on the conservative side, to 1500, which I'd normally make. I JUST started catching up on my bills, and they hit my account for the balance, without warning, which is cool, because now I feel free to tell people how crappy they, and their vehicles are, and they have been holding my tag hostage over the money I didn't have when the nightmare of dealing with them began, couldn't afford until now( thank God they didn't bounce my account, two weeks ago it would've), and my car payment and insurance just came out, and I paid my rent and bills this week). Phew! Thats a load off my mind, a relief to finally be free to warn people who may get desperate, and make the same mistake I did. Don't deal with them, unless you enjoy being hoodwinked and overpaying. I've since found better places all over the city, and ones I've spoken to that can't believe what I'm paying for the vehicle that I got. Going to small claims and the BBB on my next day off(Better than spending it at the Auto Repair!) read more