My car broke down on the interstate while traveling thru Illinois. We were towed to Marks where…read morethey looked over the vehicle only to discover we had a blown engine. Now, they were not able to replace it for us, but for their time and trouble , did not charge us a penny. Integrity is so important and rare to find today. I highly recommend Marks for an honest option for your next repair

Amazing! I got my car in and out in quality time. I felt right at home and they fixed it in zero…read moretime

My first time using this company I needed to get the film off my headlights and the did a terrific…read morejob they look brand new they also did a routine check of my ridgeline and gave some great information with approx cost I will be glad to use them again

I am extremely disappointed and frustrated with my experience at this mechanic shop. I trusted this…read morebusiness with my truck, expecting it to be properly cared for and secured while in their possession. Unfortunately, that trust was completely misplaced. While my truck was at their facility, it was left parked outside in an area with no security cameras. During that time, my tools were stolen out of my truck. What makes this situation even more frustrating is that I have kept these same tools in my truck for over three years without a single issue. Not once in those three years did I have a problem with theft, until I trusted this shop with my vehicle. That alone makes this experience even more disappointing. To make matters worse, the shop refused to take any responsibility for what happened. Not only was my property stolen while my vehicle was in their care, but the business showed no willingness to accept accountability for the situation. As a customer, I understand that a business cannot prevent every crime. However, I do expect a professional repair facility to take reasonable precautions to protect customers' vehicles and belongings. I also expect management to show some level of concern when something like this happens. These were tools that I worked hard to purchase, and replacing them will come at a significant financial cost. Instead of receiving support or accountability, I was left dealing with the consequences myself. The lack of security is concerning, but the complete lack of accountability is even more disappointing. I would strongly caution anyone considering bringing their vehicle here. Before trusting this business with your property, ask yourself whether you're comfortable leaving your vehicle somewhere that has no camera coverage and where management refuses to take responsibility when something happens. Three years of keeping my tools in my truck without a problem, and it only took one visit to this shop for that to change. I trusted this shop with my truck, and that trust was completely broken. I will not be returning, and I cannot recommend this business.

Car was due for an oil change. Made an appointment for 10:30. When I arrived was told it was an…read morehour plus wait even though I had an appointment Service manager apologized for the confusion and gave me outstanding service. Even washed and vacuumed the car. Waited a total of 40 minutes between oil change and wash for car.

Tinia was an incredible sales associate. She is a straight shooter, took our budget, and our daily…read moreneeds seriously. She did not try to up sell us on anything. She worked patiently with us for 3 days and every time we pulled into the parking lot she made us feel at home. Tinia is not your typical sales associate that I have ever dealt with, she almost felt like family. She went above and beyond for us. I cannot say enough good things.

They responded to our car stalling in a dangerous location (traffic) by locating an alternate…read moredriver who lived close to IL. Rt. 150 and Rt. 6. The vehicle was transported to the dealership without a problem while the great Peoria Police Officer who responded waited patiently and gave me a ride home. My hat off to Big Behm's Towing and the Peoria Police you made an awesome team along with a good samaritan who stopped and assisted with our safety until they arrived!

I had my car at two garages they couldn't fix it but these guys had it fixed right away! I couldn't…read moreof been happier. I'm telling everyone about them. So stop going to a shop out of loyalty and go here and get your vehicle fixed by the Best I will never go anywhere else, I'm serious, had my car towed three times, but it led me here over a conversation my best friend was having. Met another gentleman and told them about this shop and he said a guy at his work had told him about them, I told him confirmation, he took his truck the next day. Great service, great atmosphere, great secretary, just a great place period!

Can't comment on the sales part of the business, but we've been taking our cars to Jim (their…read moremechanic) for years, and have always been happy. Jim is competent, honest, and not overly expensive.

I would not trust this dealership when buying a car. I recently called on a 2011 chevy cruze they…read morehad for sale. I talked to Marv who owns the lot and told him I was interested but couldn't make it for a week (as I live 3.5 hours away and had work). I asked if I could leave a deposit, he said yes and I put $300 down on it for him to hold it. His exact words were " I will not show this car to anyone and I will not sell it to anyone". In the week leading up to me coming to purchase the car I had sold the car I was recently driving so I could have some cash and went to the bank to get a loan so I could have the rest of the cash. Friday comes around, I call just to let them know I will be there first thing Saturday morning, his wife answered the phone and said she that she would let him know. Friday afternoon I get a call from him informing me he had sold the car Thursday. Now you will probably think that he runs a dealership and that's business. Remember that this man made a promise to hold a car for me after taking my money to hold the vehicle. He is giving me my deposit back and said sorry. The real point is this man lied about saying what he would do and if he can't even give his word to hold a car for a week which in my opinion money is more valuable to him than giving his word. So if this man says he has a good reliable car, I wouldn't take his word because in the end game this man only cares about money not his reputation and can not be trusted.

We have been using Raisor for over 20 years. They are honest, dependable, and do a great job!…read moreI would always recommend Raisor. Doug and his Team are excellent!

went in to get a tire put on a rim for a vehicle stuck on the interstate and told me they were to…read morebusy to do a twenty or less job

Had daughters Toyota in for ignition issues on rear coils which required taking off intake…read more Technician noticed rear head gasket was had a bad leak and replaced head gasket for just a little more money. Asked why it was so little more, he stated already had top of engine off so did not take very long. Went the extra mile and we appreciate it.

Quit trying to up sale a repair and actually fixing a vehicle with out cone backs…read more This place screwed me on a Durango. It needed lower control arms replaced. They replaced everything else but what I said. Then tried to get me to come back to try and pull the same thing again. Don't go here. If you need real repair work done. Don't go here in Canton. Go to S&S Auto Repair. At least there they have REAL CERTIFIED MECHANICS that aren't out to up sale your repair and not try to screw you over.