I can't redeem to 5 stars after my initial experience(s) however, if the quality of service I had…read morereceived from the start had been congruent with the level of care received on the tail end, I would have certainly been happy to share that to begin with, instead of the negative. In fairness, as a follow up to my first review - I do absolutely care to share the 'good' too. As well, to maintain integrity and continue to only share honestly. I'm not sure if the treatment change resulted from me writing a public review, but, since then the 1st free oil change (after some back and forth) - was taken care of. The service department folks who took care of me and my car were wonderful. Specifically, Julie and Cole, the Service Advisor - who was extremely kind and genuinely seemed to care about my experience. Also after some back and forth, the windshield agreement has been satisfied. Again, thanks to Cole, whom I appreciated for stepping in to not only solve the issues, but treat me and my experience as something that mattered. The collision center took care of my windshield replacement, and did a great job. Riley assured it would be done same day and it was, promptly. My experience over there was also pleasant. Maybe all genuine, or just due to my first review, but in any case - I'm not looking to complain for the sake of it. The issues were ultimately all resolved, and for that I'm thankful.

Just wanted to say that Trevor in sales was amazing to work with and it was well worth the 3hr…read moredrive to this dealership. Would highly recommend this dealership to anyone interested in any vehicle.. Thanks again Trevor Keith was also Amazing with the paperwork very professional and friendly

Had my usual excellent service from the crew at Big Ray's in Pekin on 7/3/26. These guys are the…read morebest. Friendly, funny, knowledgeable and always happy to answer any questions the customers may have. They've taken great care of our vehicles for many years and I recommend them 100% for your vehicle upkeep. Great prices to which is surprising nowadays. So in a world full of complaining people, here's a huge COMPLIMENT to this business and their wonderful crew of employees. Keep up the great work guys!

always polite and friendly, willing to help out, quick service but makes sure things are done…read morecorrectly.

Morton Collision exceeded expectations in every aspect of the repair of my car door. I appreciate…read moretheir outstanding customer service and quality work! I will be sure to recommend Morton Collision to my friends in the future.

Hands down top notch customer service! From scheduling to turn around time and extra care. We…read morehighly recommend this team! Thank you for making our experience easy and for the quality work!

My third visit to Revo this morning. I would like to say the first review I did should have been a…read more5 rating. Tried to fix it and couldn't figure out how to if you can. This young man is the nicest, most respectful, and courteous auto repair person you will find and after more than 50 years of working with many, this young man is #1 in my 71 year old life! You will not be disappointed!

I was in need of an accurate diagnosis regarding some noise and clunk in the front of my car…read more Contacted Revo for it. Adam took the request and responded within 20 minutes, setup appointment for next day morning per my request. Showed in time, with his mobile shop equipped with a complete set of specialized and professional grade tools and equipment. I mean full equipped mechanical shop on wheels. Everything you may need to attack any automotive repair need. In a short time he had a diagnosis of the problem and how to fix it. Conducted with professionalism and courtesy. Fair in pricing and took care of all actions needed. Got fixed the problems. Not only great work, Revo offers a 1year/1200 miles warranty for all work and parts done. Great service. Definitely recommend Revo and Adam as an honest and trustable business.

Over priced from the quote and when I refused extra service to replace cabin air filter they…read morewouldn't put the old one back. Rotated tires and air pressures were off from each other by 10psi. Never coming back! I made the mistake of not calling Lighthouse GMC Buick first since Grimm could get me in same day! $200 cheaper there to get both Oil change and fuel filter replaced on my Sierra 2500HD!

Just purchased my 8th new vehicle from Bib Grimm. Just as the previous purchases this one went…read moregreat and what I have come to expect from this dealership. Our salesman Roger retired and we were introduced to Roman and he along with Troy and team did a great job selling me my first EV.

This is by far the BEST automotive repair shop around. They are so knowledgeable and courteous…read more They really do care about their customers. I am impressed by their service every time. Thanks for the great service!!!!!!

Worked on our truck $900 + still with 2 engine lights on took it back lights off just 2 days back…read moreon. So over $900 and still problems

Excellent place! I had a very expensive fix and couldn't afford to do it right away; came back 2…read moremonths later and they not only fixed it, but stood by their original estimate and even gave me a decent senior discount! I will definitely be using them from now on!

Beware! I will NEVER go back again. Took my van in for a transmission problem. When I checked a…read morefew days later, I found out that they towed my van to Pekin to their "friend" who was overhauling my transmission. They did this without even asking me. They even charged me $100 for the towing. What a scam! I found out later, they had done the same thing to someone else in Fulton county as well.. After 10,000 miles, my transmission was acting up again and they did not want to assume responsibilty, saying it was not their problem. In another incident, I trusted them to repair my A/C and it never did work right again. I took it back twice and came to find out they only did half the job - not replacing the dryer. When I asked why, they said they did not want to mess with it - that it was complicated. These guys do NOT stand behind their work and they are not to be trusted.

The most trusted mechanics I have ever known. They do not take advantage of you because you are a…read morewoman either. I have used them for several years and have yet to be disappointed. They have actually saved me money on a recall on my air conditioner system that I didn't even know.