These guys are great. I rent a building for a business and…read morethe HVAC died. Even going through my landlord they were here same day AND had what was needed for the repair on their truck. Its nice and cool again. Great people too.

Absolutely unacceptable experience with Eastbend. Our warranty company initially sent them out to…read moreinspect out our ac unit, and they claimed there were multiple leaks and beyond repair. With guest coming to stay at our home we reached out to a friend who charge the unit and got back running with no issues. The warranty company requested better documentation and photos to support Eastbend diagnose. Eastbend came back out and suddenly, their entire story changed- they then claimed the unit was "fine" and did not need any repairs. So which is it? Beyond repairs or perfectly fine? this level of inconstancy is very unprofessional and raises serious concerns about the accuracy and honesty of their assessments. Based on my experience, we would strongly advise other to avoid using Eastbend. We have zero confidence in their evaluation and would not use them again under any circumstances.

Needed a small gas leak fixed before closing on a house we were selling and Dave showed up within…read more28 hours, worked with a stubborn gas line and fixed it quickly. Almost makes me wish we were staying WS just to use his services!

They are great! Had an A/C issue at the house and they showed up early, fixed it quickly, and even…read morechecked a few extra things. Great local business!!!

My ac has not been working and I have a young child with asthma and other health problems so with…read morethe temperatures being in the high 90s, this was not only uncomfortable in my home...it also posed great danger to my 2 year old child. I trusted this company to help me with honesty and integrity to make my home comfortable and safe for my family as they assured me they would do. After assessment of my system I was told it would cost 4000 dollars to repair. I am a single father with limited funds so I got a second opinion and was told that this company was not honest about the gravity of my system failure and the price was not an accurate and fair price for the actual problem. I was able to have this repaired by a HVAC contractor who wishes to not be named for less than 500 dollars.

Never trust these people.. They are either incompetent or after your cash. I bought a house in the…read morewinter, HCAV went out as the summer came on. These folks came out because they are the only people that my home warranty would use. Told me I was going to have to replace the ENTIRE UNIT (roughly six thousand dollars). Got a second opinion, turns out someone had simply put the wrong type of freon in the unit. Got it fixed for ~$400 including labor. Long story short, DONT USE THESE PEOPLE, THEY WILL SCREW YOU.

Brawley Mechanical replaced a 20-yr old heating and air conditioning system in our home in…read moreAdvance/Bermuda Run. We first got estimates from 3 companies and for different brands. Brawley's estimate was by far the easiest to understand and their prices were very competitive. They were honest in their recommendations and didn't try to upsell us. Once we made a decision they acted very quickly. They got here when they said they would. They were professional, respectful, and did an outstanding job! We are completely satisfied and highly recommend them!

Sam recently installed new HVAC systems in our home. We had all AC and heat pump/furnace units…read morereplaced. After doing much research and getting quotes from 5 other businesses Sam was the most reasonable and fair for our needs. Other companies offered all the "bells and whistles"10 yr warranties but honestly if you are installing new efficient units you should not need to pay for warranty on units that in all probability won't breakdown within 10 years. Sam was prompt at answering our questions and worked with us to get us the right systems for our home. He installed everything in 2 days and was very neat and respectful of our home and property. The county inspector even commented on what a clean and neat install he did. The big name companies are not always the best to go with as far as bang for your buck. We highly recommend Sam Brawley for your HVAC needs. We live in Clemmons NC.

horrible service. overflow valves installed improperly in the ceiling pan causing water damage to…read morekitchen ceiling and basement ceiling below. Mold damage, had to remove all the newly installed insulation, sheetrock, floor sagged and tile cracked. they were supposed to have compensated me for it two months ago and are giving me the constant run around. trust nothing they say to you.

K&V Changed out and Installed our new Goodman Heat Pump…read more Fast Quality service. Crew came and removed old unit installed new unit. Great Local Service!

Wow! Showed up within an hour of calling. Johnathan fixed it immediately. Super professional and…read morepolite. I'm a customer for life!

From the owner: Get peace of mind with HVAC experts you can trust. We provide all of your heating and cooling…read moreneeds, from service and preventive maintenance to repair and new installation. Don’t wait for failure, preventative maintenance or a planned upgrade can make keeping your home comfortable easier than ever!

I would highly recommend Pilot Air for any of your service needs! John went to extra lengths to…read moremake sure we were taken care of. He had me, the customer in mind when quoting us a unit. I really appreciate that he didn't want to talk budget until time to talk quotes and pricing. This allowed him to build proper quotes without blowing the budget on purpose. He fixed my unit and plugged the thermostat back in that a previous company had unplugged intentionally trying to make a sale. He informed me that we now had emergency heat and it would be expensive to run but we needed it, knowing my house was 53 degrees. I cannot thank you enough for sending such a competent and caring person to our home.

Very prompt, courteous, professional response to my heat pump going out before vacation. Had a new…read moreunit installed within days. Thanks again!!!