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Bay Shore, NY

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Affordable Adventures

5.0 (1 review)
Closed • 12:00 pm - 6:00 PM

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Wide Horizons Travel - Who is this fellow and what is he guarding?

Wide Horizons Travel

1.0(1 review)
1.1 mi

My wife and I purchased a vacation package from Laurie Scott at Wide Horizons Travel. Laurie…read moreadvertised the trip on Facebook as a 7day/6night French Barge cruise and additional pre cruise nights in Dijon France. The trip was to include train fare from Paris to Dijon and return, the cruise originating in Dijon, all food, excursions and drinks on the barge and daily tours and travel insurance. Additionally, there was a pre cruise gastronomy tour with tastings and a gourmet lunch. From the beginning things were amiss. The included trip insurance was later removed from the package and Ms. Scott attempted to not adjust the price accordingly. Train tickets for my wife and I arrived 2 days before we left the US and we were not seated together. In fact, she had us seated in completely different train cars! For others on the trip, she held their train tickets and when her plane was delayed, they ALL missed their train, were forced to wait at the airport for her to arrive with train tickets. A professional would have distributed all tickets and documents to travelers prior to departure. Instead, she added hours of discomfort and waiting for other travelers. A promised gastronomy tour materialized as a bus trip with a local woman who purchased a few items and set them up on a park bench for our group of 17. The gastronomy tour was advertised as 5 tastings including chocolate, truffles and wine. No chocolate, no truffles..no tastings. Our lunch was not included and the cost divided among the group whether you had wine pairings with each course or not you were charged the same as others. A much anticipated welcome dinner (at our own expense) was fouled up when she failed to secure dinner reservations at a local spot. At every turn there were problems and disappointments. Laurie never once apologized or tried to rectify her omissions or errors. It was so incredibly disappointing. I provided Ms. Scott with my allergies and food restrictions as requested and she failed to provide this information to the cruise company. As a result, I missed out on several meal courses because they didn't know to make the appropriate arrangements. Promised excursions during the cruise either didn't materialize or were significantly less robust than described. In one case we hiked to a dry waterfall (I kid you not). Wide Horizons had poor communication from beginning to end, and Laurie seemed incapable of troubleshooting or problem solving. She apparently neglected to confirm guides and tours in advance so on more than one occasion the guide was delayed or had to be replaced at the last minute and the lack of preparedness showed. Tipping of guides and drivers was sporadic or nonexistent and no effort was made by Laurie the tour leader to collect monies, encourage or remind those in the group to consider tips for those who provided services. Across the board it was a disaster. I would NEVER take a trip with her again and I can't recommend her or her company to anyone who wants to receive the items they contracted for in a trip package.

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Affordable Adventures - travelservices - Updated October 2026

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