I switched to Affinity Plus several years ago after not being satisfied with US Bank and their lack of service. I've enjoyed Affinity - They did a great job with my car loan, their service in person is always top notch and friendly. I've managed to work around the lack of ATMs. Lately though I've been disappointed by a couple incidents. In one case I had purchased 4 tires that were the wrong size and returned. My account was sent all four return amounts, but Affinity only applied two of them to my account and I have no idea why. I thought it was the tire place screwing up, but they showed me that the returns were sent, and Affinity just didn't process them for some reason. Glad I was paying attention or I would have been out a couple hundred bucks. Then I had used my card to make a one time payment to a cable company for an ex girlfriend - that was a mistake as she then had her cable company charge me again. I caught it right away and told Affinity that the charge was not approved and was fraudulent. Affinity would do nothing to help me and instead told me to cancel my card, which I really didn't want to do, and to talk to the cable company myself to get my money refunded. I emailed back and forth, asking if there was something they could do, and was just told basically to deal with it myself. Those things lately have me looking for what I THOUGHT I had at Affinity - a good bank I could trust. read more