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    Affinity Plus Credit Union

    4.5 (4 reviews)

    Services - Affinity Plus Credit Union

    Personal banking

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    8 years ago

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    8 years ago

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    15 years ago

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    7 years ago

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    U.S. Bank Branch

    U.S. Bank Branch

    (4 reviews)

    ABSOLUTELY USELESS customer service both at the branch and on the phone!!!!!!…read more I'm a week or more late paying my rent because they decleared my two $750 mobile deposits as fraudulent. (then locked my checking account/Zelle account) And they charged my $25 I guess because I caused so much confusing using their app for mobile deposits -- I guess this bank isn't in the 21st century and isn't used to people making mobile deposits????? Or is it banks in MN as I've never had issues in PA where I've relocated from and beginning to wonder if I've made the mistake of my life????????? This just may have been a quick layover........ The US Bank phone rep said UNBELIEVABLY (remember rent is already WAY past due) that it could take about a week before they got back in touch with me just to DISCUSS my issue........ I've submitted a complaint to MN Governor's office and BBB. I'm mailing out a letter to US Bank Corporate office tomorrow....Next is to contact MN State Attorney General's office of which I have the website pulled up as I type this hideous review. BUYER BEWARE!!!!!!!!

    I actually like this branch, I don't get why the other reviews are so bad. The people are super…read morenice and helpful. I've been able to walk in and be seen without an appointment and only a 15 minute wait. I had an issue with verification and Derek Vonderohe helped me resolve it over the phone and email. I had a busy week and did not have time to go in person so he was a lifesaver.

    Affinity Plus Credit Union - banks - Updated May 2026

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