I cannot say enough good things about this automotive shop. From the moment I walked in, I felt…read morewelcomed and taken care of. Everyone was friendly, knowledgeable, and honest, and they explained everything clearly without ever making me feel pressured. It's hard to find a shop you truly trust, and I'll definitely be coming back. Highly recommend!

UPDATE: this morning Jeff the owner called me to discuss my experience with my AC repair. He…read moreresearched the issue and stated their Freon machine was out of calibration last September when the original service was performed. He also took full responsibility and refunded my evacuation/recharge cost. He apologized and spoke to all involved to change how they handled my situation. I will give them another chance as they took accountability and made it right. Grayson Tire & Auto - so disappointed in their service and support. I had this shop repair my AC in September 2025 and experienced a strange issue where the AC would not turn on when the car was parked on hot days. I garage park my car so I rarely experienced the issue. With this hot weather recently the issue regularly appeared. I took it in as I had a two year warranty. After having the car for half a day they insisted nothing was wrong. They begrudgingly agreed to test again. After a few hours of the car parked in the hot sun, they saw the problem. They subsequently told me the Freon and PAC oil was way out of specs and I needed an evac and recharge. The problem is they were the only people to touch the AC and last to evac/recharge. When I explained this, they stated it was my fault as I must have had someone else work on it. I told them no one else but them worked on it. They said that is impossible. I pointed out how it could happen and they said even if they did make a mistake the Freon is not covered under warranty. When they originally fixed my AC they had issues and had to install a second compressor. Yet they stated they don't make mistakes. Customers vote with their wallet and they lost this customer of several years who has spent thousands on various services. Shame on you Grayson Tire & Automotive, do better. I will no longer recommend them on this platform.

They always help with any tire related issues.Ive Been going here for years. They have earned my…read moretrust and business.

If you need tires, don't look at the building and judge a book by its cover…read more The staff here is friendly and know tires. They give a good tire at a really fair price. They take first come first served so if you are in a hurry you may want to go in the morning. This was the 3rd set of tires we have purchased from them. They will sell you what you want, not try to force you into a higher priced tire. They will tell you you get what you pay for Not all 60,000 mile warranty tires are the same. We up graded a little and we're vary happy. Goodyear eagle are quiet and the ride is better then original factory tires. If you need tires this is a must.

This place is hands down the best mechanic shop in Gwinnett county. The owner Hector is honest,…read morevery knowledgeable and reasonably priced. I love going to a mechanic and feeling like I can trust him and he isn't going to come back with a million things he found wrong with the car. Hector is very fair and a straight shooter. He has earned my business after one transaction with him and I continue to go back. This is a mechanic shop and your not paying extra for parts and labor for a comfy waiting room and fancy establishment. Give Hector a try if you want a honest mechanic.

The owner and his team are awesome ! they have worked and keep both of my BMW running strong for…read moreover 12 years. 1984 533i and my 2003 745 li always getting me in when I call to make an appointment, and completing the work in record time, such as sub frame bushings, brakes& rotors transmission services and schedule oil changes. I always ask the owner can they the job? when he tell me yes, I have 100% faith knowing that it will be a job well done. Eugene Evans..

Customer Experience - Seeking Resolution…read more I contacted Pure Auto Repair three times: The first two times, I did not receive a clear update On the third call, I was informed the delay is due to a waiting list at the Chevrolet dealership This situation is concerning because I purchased a warranty specifically to protect against extended delays and costly repairs like this. I am simply asking for: Clear communication (very nice but I have to initiate) A realistic timeline Accountability between the repair shop and the dealership I hope this can be resolved professionally and promptly. NEED ANSWERS: 3 MONTHS. MULTIPLE CALLS. STILL WAITING. CATALYTIC CONVERTER REPLACED. SENSORS AFFECTED. DELAY BLAMED ON DEALERSHIP WAITLIST. WARRANTY PURCHASED FOR SITUATIONS EXACTLY LIKE THIS. JUST ASKING FOR ANSWERS AND RESOLUTION. **This post will come down when this problem is resolved!

Jesse and ​​his team never leave a job unfinished. Their unwavering professionalism far exceeds…read morethat of any shop that is in the Lawerenceville, Ga area. I would and have recommended them to everyone i hear that is looking for a shop that stands behind there word. ​​​​​​​​​​

DO NOT GO HERE! We used to go to this business when it was…read moreowned by Vo. It is not the same at all. The average star level would be a 1 or 2 if you removed all of Vo's scores. I took my daughter's car here for an electrical issue at 8am on a Tuesday. We didn't hear from them till we called at 2pm to see if there was an update. They said there were no issues with the car and we could come pick it up. We said we wanted to leave it there overnight to make sure the issue didn't resurface, as my daughter needs the car to drive to work and I we don't want her to get stranded. No call the next morning. We called at 11am to see if it was still fine. They hadn't looked at it yet and said they would look at it now. No return call again. We called at 1pm and they said we needed an NEW ENGINE! No, not engine but a new "motor". We asked for an explanation. These are the reasons they provided. 1. They said we had no oil in the car. - My husband has been changing the oil in the car for the last 6 years. My daughter checked the oil last week. There was oil in the car. The car has NEVER not had oil. 2. There was a valve cover leak. - News to us. This was not an issue before we came here. We have never had visible oil around the oil cover. 3. A cylinder is misfiring. - This is a sign that a spark plug or the coil needs to be replaced. I don't know if they thought we didn't know anything about cars because we are women but they are definitely wrong. We immediately went up there to pick up the car. The car was still in the garage with the hood up. There was a large blue oil drain in front of our car that was supposed to bone dry. We drove away and there was a cloud of white smoke. What the heck! We came there was an electrical issue. The car has NEVER had this issue. We pulled over and drove in my car to the auto part store to pick up a quart of oil. No issues after to put oil in the car. I ran a diagnostic on the car because we have a micro mechanic diagnostic reader. NOW the car reads that there cylinder 1 is misfiring. Luckily we know how to change spark plugs and coils. After we fix the damage they did to the car, we're taking it to Hyundai to finally get the electrical looked at. A wait of money and two days of time. We are out $80 for their mandatory diagnostic fee, Vo didn't have this, the price of an emergency quart of oil and the spark plug or oil after we perform the test to see which one is having the issue. YOU HAVE BEEN WARNED! DO NOT GO HERE!

5 stars to Mr Vo, 2 stars to the new owners, I haven't had the new guys do anything major except…read morefor a simple oil change here and there but we were loyal patrons when Mr Vo owned it and ran things. He never fixed what was not necessary to fix at the time and would give us a priority list with low pricing that was always honored, of what we needed to pay attention to and when we needed to bring it in for that service. He never took advantage and would even let us get our own parts without the markup and install them for labor only. He was a very fair man and will liked. I miss him greatly. I give Mr Vo 5 stars. The new guys, maybe 2 stars. I believe they have much to learn about customer service. They just don't have the passion for it that he had.

The owner Howard and his employee Brian when it comes to anything that has an engine just have…read morealways had an act for being straight forward and honest about their knowledge of their profession. Both began tinkering with cars at a very young age. Emily the assistant there is just as humble as Howard and Brian. She is super friendly too. In my experience of taking my vehicle there when needed over the last 30+ years, they always finish the repairs on my car in an excellent timely manner. Howard runs a successful business without ripping peaple off. They will never overcharge their customers.

Truck caught a nail in the tire. Called and asked if they had time for me. "Bring it on down!"…read moreMoments later, quick pull and plug. Will definitely bring more business this way.

I found Gann's Automotive on Yelp and after calling around, I decided to give them a try…read more I spoke to Paul (the owner), told him what I heard and gave my own personal diagnosis ( thank goodness I'm not a mechanic..gotta learn to stay in my lane ). He was concerned and told me to be at his shop first thing the next morning. Left the car with him and he called me within an hour to tell me what the real issue was. Told me he could have the part within a few hours and I'd have my car back around lunchtime. He kept his word. He was honest, upfront and reasonable. My car now runs beautifully. For giggles, my husband called the dealership to get pricing for the same work and was quoted over 40% more and they would have my car for 2 days!!! It's hard to find an honest mechanic, so I challenge you to give Gann's a try. If I ever have any major issues in the future, I wouldn't think twice about using them.

I took my car to Gann's Automotive, where the owner, Paul Gann, told me the engine had failed and…read morethat the car was unsafe to drive. He advised that I replace the engine immediately at a cost of over $5,000. He also told me the car was worth less than $2,000 and suggested I buy a new one. As a mom who had just been in a recent car accident, hearing that my car was "dangerous" was extremely stressful. I felt pressured and rushed into purchasing a new vehicle I hadn't planned on buying. Before selling my car, I decided to get a second opinion at CarMax. They found nothing wrong with the engine and ended up buying the car from me for $7,000. Being given incorrect information in that situation caused unnecessary stress and financial impact. I strongly recommend getting a second opinion before accepting major repair advice from this shop. I will not be returning and cannot recommend this business.

Best custom shop... can't go wrong. Very friendly business.. installed dual pipes on my Impala 1964…read moreconvertible. Very nice custom work drives beautifully. This is the only place I would go to get my custom exhaust done. Rolling in my six four...

I have been to this shop probably 8 times now with many projects, whatever I need done from muffler…read moredeletes to broken hangers these guys can handle it. They are always pleasant to work with, and pricing is more than fair for the quality of the work. Check them out!