If I could give this company less than a star and still leave a review, i would. I ordered flowers almost two days in advance for a morning delivery to a local hotel, for a family member who was in San antonio on busines. The morning of the delivery, I waited several hours after the flower shop opened to give them ample time to start their day. When I called for an update, the woman that answered the phone started yelling at me telling me that she was the only one there and she hadn't even gotten into her emails yet. The level of unprofessionalism exhibited by her from the moment I called was staggering, and it only got worse. After what seemed like minutes of her ranting and raving I had to yell above her and demand an update. She said she hadn't even looked at my order yet. I was livid and demanded to speak with the manager or owner, at that point she told me she was the owner and I knew I had made a huge mistake in choosing this organization. I told her I was angry and upset and the whole situation was unacceptable, and instead of trying to salvage the situation she started yelling even louder. I had to yell above her so she would hear me to cancel the order and I hung up. I was set to file a claim with my bank to get my money back but she eventually reversed the credit card charge. The first thing she yelled at me was that she was the only one at the shop, I'm not surprised because I can't imagine working for someone was such an ugly attitude. I imagine she will always be the only one at her shop. Do yourself a favor and stay far away from this company. I believe if you picked any floral shop in the city of San Antonio randomly, your choice would be better than this particular organization. read more