Wonderful staff and wonderful daily feedback. Our granddaughter goes there and we were lucky enough…read moreto babysit her recently and do the drop off and pick up. She is well taken care of and in safe hands.

We left Cadence three weeks ago after our daughter attended full-time for 13 months and our son…read morepart-time for one month. I want to be clear that we had many wonderful teachers during our time there. Unfortunately, the issues with administration, staffing, communication, and consistency ultimately made us uncomfortable continuing to send our children there. Over the course of the year, there were four directors and multiple assistant changes. Our daughter had six different teachers and assistants. Children were also frequently moved between classrooms due to staffing issues, making consistency nearly impossible. Communication from administration was consistently poor. We were not informed when both of our children's teachers left on the same day, and we frequently received little or no advance notice about staffing-related classroom closures. Families were repeatedly asked to keep their children home because of staffing shortages, sometimes with notice as late as 9:30 p.m. One evening, we were not informed that our daughter's classroom would be closed until after 6:00 p.m. We are still waiting for our refund for this day despite multiple phone calls. On one occasion, administration sent a message stating that drop-off was being closed because there were not enough parent volunteers. Rather than taking responsibility for the staffing shortage that led to the closure, the communication placed the blame on families for not volunteering. Regardless of the circumstances, we found that approach concerning and reflective of the larger lack of accountability we experienced. Communication regarding illness was another major concern. We became aware that staff had been informed of both a case of croup and a case of strep in our daughter's classroom, but those exposures were never communicated to us. Classes were also routinely combined at the end of the day because of staffing shortages, including after illness exposures, resulting in children from different classrooms being grouped together exposing more children. Our experience with our son also raised serious concerns about basic attention to detail. Within his eight days attending cadence, his bathing suit was sent home with another child and took approximately three weeks and repeated follow-ups to get back. His labeled bottle was sent home with the wrong child, and a different bottle was left in his cubby. Most concerning, his feeding plan was lost. For approximately two weeks, he was not being fed according to his plan because there was no consistent person in his classroom after his teacher left. For a childcare facility, I consider losing a child's feeding instructions and not following them for two weeks to be an extremely serious issue. I understand that staffing challenges happen, and I do not expect perfection. I do expect transparency, consistency, and confidence that the people caring for my children know their individual needs. Unfortunately, we did not have that confidence at Cadence. I would not recommend Cadence to families looking for a safe, consistent, attentive, and well-managed childcare environment. We ultimately decided that the lack of stability, communication, and accountability was not worth continuing.

The staff does a fantastic job of caring for our kids. The kids are happy there and have made…read morewonderful and maybe lifelong friends. They're learning new things every day. The center is clean and safe.

Bright Horizons at Charlott, NC, cancelled a confirmed whole day - 9 hour - booking with a 30 min…read morenotice by calling 7:30 am for 8:00 am start time. They promised to call back and find a substitute for a baby sitter but never bothered to follow through. Very unreliable.

There are a number of swimming instruction services in the Charlotte area and having used others we…read moreprefer the Charlotte Swim Academy. Classes are one-on-one with children from 18 months on up learning to swim, dive, float and overall learn how to be safe and survive in water. The instructors are almost all young ladies who stay in the water with your child, taking through their paces. A very sweet bunch, all neatly groomed and personable. Our grandchildren LOVE their instructors and the instructors reciprocate. Instructors pride themselves as family extensions helping in this one particular area of leaning. There are changing rooms with showers and toilets and from there you hand off your child to their instructor for a 30 minute session. Then you and any other people with you go into an observation room where you can watch through the glass wall. When the session is over you reverse the process, picking up your child, showering, re-dressing and leaving. There is also a "toy room" with books, blocks and other child safe materials for self-entertainment while they are waiting. Very clean, efficient, friendly and professional operation. You will leave each time with a slightly damp, but happy child.

THE best swimming classes you will find in CLT. Martha Sue and her staff are AMAZING and you will…read moretruly feel like part of a family. Couldn't love it more.

My son was enrolled here for 8 months. I enrolled him when he was 18 months. The location was…read moreconvenient and they had openings for his age group. Also my 13 year old niece attended this center when she was a toddler so I felt comfortable. Boy oh boy was I in for a huge disappointment! I don't even know where to begin. After the third month of enrollment, I started looking for a new facility to place my son. It took another 3 months to find somewhere I felt was suitable and we had to wait 2 more months until the fall semester before he could start there. Hence the 8 months stay at gateway. So this place has an incredible staff turn over. In the 8 months my son was there, literally 8 staff members left or quit or were fired. It was unbelievable! Every few weeks we would get an email informing us that miss so and so is no longer with the center and miss xyz will be starting soon. Sure enough as soon as miss xyz started the cycle would repeat. There was one teacher who was there in the mornings when I dropped my son off and she smelled like marijuana. It blew my mind! How the heck do you come to work at 7am with the stench of weed? The facility opens at 6:30 but is never staffed. I usually dropped my son off at 7am and there was only one teacher there. All the kids from all age groups had to stay with her until the other teachers wandered in between 8:30 and 9am. I'm pretty sure thats a state violation. I came to drop my son off one morning and the teacher was sitting in the classroom moisturizing her feet and taking great care to concentrate on her heels. I was grossed out and pissed. She did wash her hands afterwards but I don't feel that this should have been done at the table where the kids eat their meals. When you have a question for one of the teachers the only response you get is 'I don't know mom. I wasn't there this morning. I just came into the class 30 minutes ago.' At one point I just stopped asking. I brought bug spray to be used on my son. Of course it was NEVER applied. He came home every day with huge bumps from insect bites. The next day I would remind the teacher hey there is bug spray and a permission slip for my son, and l would pick him up again with you guessed it.....bug bites. So I started to drop him off with long pants only. If I did put shorts on him I would douse him with spray when I dropped him off. So they boast water play every Friday in the summer. The first official day, I dropped my son off with his swim clothes, and a change of clothes and his shoes in a bag. I come to pick him up early (thank god) because he has an appointment and he's in the class barefoot. Ok so I'm livid. The teacher said to me 'you didn't send a change of clothes or shoes for him.' I said yes. I gave it to the teacher this morning when I dropped him off. And she said " Well I don't start till 9 so I don't know." Ok that's besides the point. If you think I didn't bring a change of clothes and shoes why on earth didn't you call me and say hey mom we need shoes for your baby? Are you that dense? All the while the bag with my son's clothes and shoes were sitting on his cubby! So my sons last day was on Fri August 24th. I go back to gateway on Monday the 27th to pick up the rest of his belongings and the expensive SSS bug spray that they never bothered using on him. The spray is no where to be found. Only the permission slip and bag that held the spray are in the bin. One teacher asks another if she's seen the spray and she replies "its in my bag." I'm thinking it's in a bag with other odds and ends with class room stuff. Well just when I thought this place and the staff couldn't get lower the teacher comes and retrieves the spray from her purse. She said to me she had to put it up or they would throw it out. I take the bottle and it's pretty much empty. I'm wondering why because the spray was never used on my son. I was so pissed and disgusted. When does this place hit bottom? I could go on and on about this place with all the stories I heard from other parents but I guess it wouldn't make a difference. I'm so glad my son is out of there. Today was his fourth day at his new daycare and he's doing so well. If I could give any advice or would be to stay away from gateway.

My son went for backup daycare. The staff is super sweet and welcomed him with open arms. They are…read moreclean, safe an open communicators. It's officially my go to until he's 11.

We love this pre-school. The staff are very good with our daughter and the place is always…read morespotlessly clean! The progress our daughter has made over the last 18 months while a student at PPS has been astounding - we have such a great relationship with her teachers and leadership at this school. Highly recommend!

This is by far the best daycare in Charlotte run by two great people. I have three children and…read morehave had them in 4 other daycares in the area. I've researched countless others. This daycare has amazing facilities and teachers and extracurriculars and administration and... It's such a relief that my children love going to school (sometimes ask to go on Saturday). It's also a relief to see how well they are prepared for the future during this key developmental stage of life. PS the landscaping is amazing too. And the organic gardening. And weekly water play. And haircuts on site. And soccer shots on site. And Charlotte Ballet on site. And even child yoga on site. Seriously one of a kind.

Everbrook Academy has been an absolute blessing for our family. My oldest daughter went to…read moreEverbrook and now my youngest goes there and is in their Junior K program. The school is phenomenal in its academics, curriculum, and overall learning environment. They truly set children up for success while making education fun, engaging, and meaningful. The Principal Ms. Charmaine is Incredible--warm, professional, and deeply invested in every child's growth. Her leadership sets the tone for the entire school, and you can feel her passion the moment you walk through the doors. We are also beyond grateful for my daughters teacher Ms. Isis, who is nothing short of amazing. She consistently goes above and beyond to support learning, encourage confidence, and make sure every child feels seen and valued. Her dedication and creativity shine through in everything she does. On top of that, Everbrook is extremely accommodating to parents. Their communication, flexibility, and willingness to work with families make the entire experience seamless and comforting. The entire staff is so friendly and amazing. You always feel like you're part of a true partnership. I couldn't recommend Everbrook Academy more. It's a place where children thrive--and where parents feel supported every step of the way.

We were at Everbrook for a total of about 7 years between both my children. Nothing but high…read morepraises, I couldn't have asked for a better school to prepare them for Kindergarten.

The staff are always welcoming and extremely friendly whenever I'm in campus providing there staff…read moreclasses for CPR &First Aid. The facility is always well kept and maintained. I highly recommend sending your kids here.

Hello Parents: I Absolutely Love This School, My Son Started here like before he was One years old…read moreand Started with a Teacher Named Regina. She is Simply Amazing She was patient and very helpful to my son. She took very great care of him. The service of the school is remarkable my son loves coming to school everyday. Because it's not like daycare but a Real school. My son has learned Soooo much by being apart of this school. He knows his ABC's and Numbers and Colors. Very Verbal in Communication and the Staff is Awesome! I would recommend that if you're looking for a great and safe place for your child or children this is the best place for your family!! The Value here is second to none and wouldn't have my child anywhere else. Tamika

My granddaughter has been going here for a couple months. She is 6 months old and I'm so impressed…read more The teachers are excellent and engage her daily. They send pictures and updates every day to my daughter. They have daily activities and I was amazed that my 6 month old granddaughter was even finger painting!! And had so much fun!! W Ell worth the extra money.

If your son or daughter is on the spectrum or was diagnosed with autism like mine do not even…read morebother on enroll them in this daycare they do not have experience with challenging kids, and if you do they going to take him out like they did to my son. Other than that great teachers, great staff , clean place , etc.