The shop repaired a stress crack on my RV by pulling the slide and cutting out the effected area. They then put a new piece of skin in place, and painted the area. I was told that the work was under warranty and if anything happened to that area they would fix it at no charge to me. Two day after I picked up the RV I noticed some separation between the repaired area and the rest of the coach, I contacted Jason and sent him photos, he said they would get with the painter and we would coordinate a time to bring the RV in to fix it. After a hurricane hit to the west of them all communication has been null and void. When I call their shop I get voicemail, or a human with "I'm sorry You have the wrong number". When I call the owner's cell phone I get hung up on, and when I call the service manager I also get hung up on. I would like the RV fixed correctly, like they promised.
The replaced the roof, and installed a new awning. The awning is slipping out of the channel and now has a gap which has to be repaired. Did I mention between insurance and my credit card they got $12,500 from me. All their work is warrantied, but if they are going out of business, then that means the warranties are null and void. read more