Always have a great experience. On time and very communicative. Clear and well maintained vehicles…read moreand great staff!

My mom made reservations weeks ago, and confirmed (have confirmation documents to back this up) to…read moretake our group of 5 to the cruise port at 10:00. The driver, Amanda, initially showed up at 8:50. We were not ready yet, since she was an hour early, but invited her to come inside and have some coffee while she waited. She declined and said she would do another drop off. This made my mother nervous about our own timing, but Amanda assured my mother she would be back at our pick up time. At 10:28, after we had already called the office to find out where she was, she called to let us know she would pick us up in 23 minutes! My response, "I'm sorry but that's really unacceptable to be almost an hour late." She responded "you don't need to be rude about it!" Are you seriously calling me rude for telling you it's not acceptable to be an hour late for a timed pickup based on our boarding time? They offered $20 off as compensation. The total booking was $310 (round trip, plus gratuity), so essentially a 6% discount on our booking to show up an hour late. Terrible customer service! Ended up having to load up our van and drive ourselves to the cruise terminal.

We had another company cancel on us last minute (like 4 hours) before my friend's 40th birthday…read moreparty. We were in a panic and when i reached out to Estelle they were very kind and were able to jump in to save the day. We had Michael as our driver and he was kind and on time for pick up and drop off. Thank you so much for saving our evening :)

Estelle Limo & Party Bus, I reserved a party bus to pick up 27 friends for a Birthday party…read morecelebration...BEWARE!!! They contracted the service out, they charged me for final payment 3 day prior, with 20% gratuity..I did not have a problem with this, except I like paying my driver in cash...The bus was 30 mins late, because the contracted company did not receive payment from Estelle Limo...So, I had to give my credit card to the contracted Party Bus driver..who was very kind.... This was unprofessional on Estelle limo, stressful for me, we lost 45 mins of our time...Estelle did not answer my calls or txt...they did finally txt me 2.5 hours later that the situation was resolved...absolutely no compensation to me...

This limo company is the best ever, we used this company for our wedding on Saturday 21, 2019 at…read morethe beach, Jim the owner made myself the bride feel like I was royality. He went the extra mile to make everything perfect...red carpet, umbrella service from the sun to prepare for pictures...Jim made our travels from the hotel to the beach and a sweet tour by celebrities homes. If you need a limo hire JL Limo services they are the best. Thank you Jim your the best!!

Jim and his wife Debbie were absolutely amazing! Everyone knows how stressful the wedding day can…read morebe, but our driver Jim arrived early, he was very professional and patient. We had lots of compliments, especially with the red carpet. He went above and beyond, including dressing in a Tux and providing drinks! I highly recommend J.L. Jones limousines, they exceeded our expectations! We did our research and it paid off because we had an unforgettable experience. I will definitely book for other events! Thank you again!

Amazing service! We were traveling with two toddlers and wanted to make sure they were safe getting…read moreto and from our hotels, the airport, and the cruise port. Our driver was absolutely wonderful--he not only got us to the cruise port safely but also took the time to explain exactly where to go and what to expect for pickup after our cruise. When our flight was delayed after disembarking and we unexpectedly needed to stay at a hotel, he went above and beyond. He offered to pick us up and take us to the airport free of charge just to make sure the kids got there safely. That kind of kindness and care is so rare these days. This is truly a wonderful company with an owner who clearly cares about their customers. Could not recommend them enough!

Thank you Victor for taking care of our family! You and your team were very patient and flexible…read moredespite our being three hours late to the Tampa Amtrak station. We appreciate the timely and efficient service and information about the Tampa and Clearwater Beach area. We will be using your services again and we recommend Pick Me Up Tampa to our friends and colleagues.

We will never use another limousine company but you! Our…read moretrip with you was everything we hoped it would be! Your truck was clean, in perfect condition and showed up on time. The driver was professional, safe and fun! Thank you for providing our staff a day of fun and relaxation! Team- AA Animal ER!

We used Ben's service for a wedding and while the vehicles were very nice our experience was not…read moregood. We reserved a large bus for the evening to take guests back to hotel at the scheduled time and the bus was not there. It showed up 20 mins late and Ben was not on-site to assist. We paid hourly for the bus to avoid this problem and have not received a follow-up regarding our concerns even though we pre-paid in full.

Very professional, well organized and friendly. New, clean and comfortable car. Will definitely…read morerecommend and hire this company again.

On time perfect trip. For a ride to SRQ, that's all you need. And Elite does it every time.read more

We wold like to say,Thank you! Joe,Steve and Michelle,you all are amazing, getting us all (9) to…read moreTampa Airport safe and picking us up late due to airline cancelation,when we returned from Bermuda.We will definitely use your service again. THANK YOU!!! BEST REGARDS!

Absolutely amazing! I am not a person that writes reviews good or bad. We used Compass Limo…read moreservices 3 times on our group trip to St. Petersburg, FL. Affordable, courteous and just an all around great company. Highly recommended. Thank you Joe & Steve! We had a blast! Sincerely, Bemidji, MN Girls

We have used Kings Executive for several of our families and we have nothing but great things to…read moresay about them. They are always on time with beautiful, clean vehicles and top notch drivers. They don't work for our funeral home but they still help us serve families with the very best presentation and service.

Best car service we have used them serval times . Very professional drivers .Always let us know…read morethey are on the way .

All time failure from them. Left me, mrs, and 2 kids at 445 am today. Had no way to fix. Driver…read morejust didn't show up or answer phone. This is the worst service I have ever experienced. Made for quite the morning getting to airport. They failed in all categories. Operator had no idea what to do. I don't think the phrase "problem solvers" is in their vocabulary. 1. Picking us up and on time. Failed on both 2. Got us to airport on time. Failed due to not getting step 1 completed. 3. Got us there safely. Failed. Refer to 1 & 2. Even got the confirmation email, so how could you trust this? What are you supposed to do? How can you trust someone to pick you up for an early morning flight? Left us out to dry. This is the worst car service provider we have ever used and their customer service was even worse. The should I just shut down. Untrustworthy and breach of contract. Is it possible to give 0 stars?

Discourteous driver. Marginally in time pickup with no communication of driver whereabouts. When we…read morecalled dispatch, we were advised that driver is "on the way and will arrive soon."