Working with Nicole and the team was amazing and made the process easy along with saving money!…read moreHappy to be back in the State Farm Family!

Sarah, the agent I worked with at the Jeffrey B. Conley Insurance Agency, was perfect! She wasted…read moreno time answering my questions and seems to now insurance inside and out. She was very polite and an excellent communicator. Waste no more time and give them a call.

Love these people!!!! I am a licensed insurance…read morerepresentative myself (with a completely different company ) so when I say these people show top notch service I mean it!! Not only are the rates low but they genuinely care about what's best for you and your needs. Any time i need them they are there!! I specifically want to shout out Lily and Theo! Call them for a quote you will not regret it!

Jamie does a phenomenal job at accessing her clients' insurance needs and at assuring that her…read moreclients get the best possible coverage at the best possible rate. I reached out to Jamie a few months after we had moved our business to access our plan and to see whether we could obtain a more favorable rate on my husband's commercial auto insurance. Jamie hit a home-run on both! Had it not been for Jamie's keen eye, I never would have known that our business was, in fact, not actually insured at all. We had informed our previous insurer that we were moving our business and all they did was change the mailing address; they were insuring an EMPTY SPACE. Obviously, the other agency was careless. Not only did Jamie make sure that we were properly insured, she also saved us a tremendous amount of money. Kudos to a job well done! I highly recommend Brock Insurance for all of your casualty needs.

I've been a Geico policyholder for well over a decade; actually twenty years or more. Currently, I…read morehave our three vehicles and a jewelry policy with Geico. I love the Geico app! It is so convenient! It is intuitive and a breeze to use for example to report a claim, a cracked windshield, schedule roadside assistance, or virtually anything you need to do to manage or use your policies! For example, driving to Ohio one Thanksgiving, we got a chip in our windshield and I reported it on the app., scheduled a repair at our destination, and received text updates regarding the repair which was fixed either that day or the next day at my Mother-in-law's house in Ohio! It doesn't get much easier than that! We had a nearly totaled automobile damage claim a couple of years ago and the Geico adjuster was so kind, thorough and easy to work with and kept us apprised of everything involving our claim throughout the entire repair process! Each time I have used their roadside assistance, their tow truck guys have always been on time, kind and courteous and have consistently done a great job, be it a lock out of a vehicle, a tire change, or just a "crapped out" vehicle. I've had windshield repairs done at my secure work facility, my home driveway, and my Mom-in-law's house that Geico arranged and paid in full, nearly every time. Their customer service for both automobile insurance and jewelry insurance is beyond kind! Every interaction via phone call has been positive with Geico resolving any confusion or issues each and every time. Their pricing is great, too! We have never been penalized, cost wise, for any claims we have had over the years! I shop our insurance around, especially prior to renewal, and Geico is easy to get quotes as well as being financially stable as they are AM Best rated as A++, or Superior, in terms of financial solvency. Thanks, Geico, for years of great service, great value, and great coverage options!

My recent experience with GEICO during a claim involving my daughter's (who is a minor) vehicle was…read moreextremely frustrating. Despite providing detailed documentation, timestamped photos, and later video evidence, GEICO repeatedly relied on statements from the repair shop (Douglas Collision Center) that were inconsistent with the actual condition of the vehicle. During the first repair attempt, the shop created new damage to the car and then claimed I caused it. GEICO told me the shop had video proof, which turned out to be untrue. Even after this was clarified, GEICO continued to defer to the shop's statements without requesting any evidence from them or reviewing the photos I offered. The assigned adjuster was dismissive throughout the process and stated that GEICO had "fulfilled their duties" and would not assist further -- even though the dispute centered around damage the repair shop created and a repair process that I had withdrawn authorization for. My written complaint sent on November 13 received no response from her supervisor. Only after taking the car to an independent shop was the full extent of the defective repairs, bumper misalignment, paint flaws, and a missing underbody panel documented and corrected. That independent shop ultimately obtained payment from the original repair facility and Geico for the corrective work, confirming that the issues were not caused by us. My experience included: * GEICO relying on statements from a repair shop that were contradicted by evidence * A failure to investigate disputed facts before making claim decisions * Dismissive communication from the assigned adjuster * No response from the adjuster's supervisor despite written notification * A refusal to assist further even after new damage caused by the repair shop was proven Based on how this claim was handled, I can't recommend GEICO for situations that require careful investigation, fairness, or support when clear evidence contradicts a repair shop's statements.

I've been with State Farm awhile now. The staff is very friendly and helpful. I'm satisfied with my…read morepolicy and monthly premium. I'm not searching around anymore anywhere else I'm staying with them.

This team, especially Melanie Wells, has been great to work with. They've helped me issue my…read morepolicies out very quickly and have helped me solve issues that required quick attention. Melanie is my main contact and always replies quickly and provides me great service. As a financial advisor I am always very conscious of service and responsiveness and they have exceeded my expectations!

You'll notice all the 5 star reviews aren't for people who've actually had to file a claim…read more Save yourself the frustration and go with another insurance company. A massive tree fell on our house and they didn't do a thing, acted like they couldn't care less and told me to call the 800 number. It's now been 6 weeks and we still don't have a check from all state. My neighbors across the street had major damage the same day and got their check from Geico in a week. I don't know what we pay these people for, and will be switching as soon as we can.

I have been with allstate for over 10 years and very pleasant with julia! julia is so friendly and…read moreprofessional! julia was helping me to save so much money! cant thank her enough!!! 5 stars for julia's excellent customer service!!!

Henry A. Latimer & Son is an independent insurance agency that can shop the coverage you're looking…read morefor with different carriers, such as Erie, Travelers, and Chubb. The agent I worked with, Chris, was very responsive in providing a number of options and customizing the quotes. At the end, with the discounts and multi-line adjustments factored in, the total premium was even better than with "discount" carriers that you see advertised. And by going through an independent agency, you get the benefit of a local agent you can talk to directly.

From the owner: As Erie Insurance Agents we provide superior home, auto or business insurance to suit your needs…read more Not sure what you need Talk with your local Erie Agent to discuss how we can help. With award-winning service and great prices we give you confidence that you are well protected.

Jessie Mendoza was extremely prompt and efficient in assisting me with my auto insurance policy…read more It is good to know she is there to answer my questions and solve my problems. Excellent customer service!

When I moved into my neighborhood years ago, I went the easy way with picking my insurance agent,…read moreusing the same State Farm agent that the community was using for its master policy. In retrospect, that was a really bad decision as the agent pretty much took all of our business for granted, between being pretty much unresponsive when it came to customer service, never doing policy reviews, and ever-increasing premiums despite never having filed a claim. The last straw was when I reached out to my agent to help solve a problem about some of my policies not displaying online several times, finally receiving a response telling me to get in touch with State Farm's IT department directly. Excuse me? What's an agent for if they don't work on behalf of their customers? It was obviously time to leave State Farm and shop around for a new agent. Several of my friends have used Erie for years and spoke very highly of them, so I hopped onto the Erie web site and found Foresight Insurance quite literally a few blocks away from my house - and this was indeed my lucky day, landing in the hands of Michael Cruz and his team. I made an appointment to meet Michael in person, and he spent well over an hour with me reviewing my old policies, asking me a lot of insightful questions about my home, car, and umbrella liability policies, then going through some options with me. By the end of our meeting, I not only had better coverage that were well-tailored to my individual needs, but my premiums actually went down significantly. The excellent customer service experience didn't end there - not only did the folks at Foresight arrange for canceling my old policies so I wouldn't have to deal with State Farm directly, Michael followed up with me about a week later to bring me up to date on the transfers and to make sure everything was to my satisfaction. When I traded in my old car for my new wheels a few months later, getting the new insurance in place couldn't have been smoother, with Michael's team also making sure that I knew what to do when - including not cancelling my old auto policy before turning in my tags! All of my questions have always been answered very quickly, often within an hour of me sending an e-mail. You can't ask for better responsiveness than that! I'm just coming up on my first year with Foresight, and once again, Michael has shown how focused his firm is on customer service, doing a policy review with me and making some minor changes to my policies to bring things up to date. You really couldn't ask for better people to work with - they're very good at what they do, they put their customers first, and they're incredibly nice people as well. So, the next time your renewal paperwork arrives in the mail, give Michael and his team a call and get an 'insurance check-up'. You'll be very, very glad you did!

Never spoke to Jon, only to his subordinates. Rates raised annually with no discussion. Why is my…read moreaging car more expensive to insure each year when the coverage goes down? Nobody knows. Is my condo coverage enough? Up to me to instigate any conversations, but if I reached out to ask a question someone would respond in a decent amount of time.

I have been a client of this office for around 10 years if not more, and I'm currently in the…read moreprocess of transferring to a different office because of the recent decline in service and lack of attention to customer needs. This is unfortunate because I was happy with them for a while. However, the last few times I've reached out to them for time-sensitive important matters, it took an unreasonable time for them to respond or I would get no response unless I followed up. The service I received from a particular agent from this office most recently was very disappointing. Rather than taking the time to talk to me, give me detail options or give me a quote, she just quickly responded that I'd "probably get a better rate through the insurer my mortgage company is using" - even though my mortgage company highly recommended that I go through my private insurer for better rates. It just felt like the person didn't want to go through the hassle of looking into it or even calling me rather than a quick response via email. This is definitely not what I expect from a State Farm agent. I almost gave up and was just going to go with the crazy high rate for the required supplemental insurance through my lender, but then another State Farm agent reached out from a different office and they were more than happy to call and take the time to look up my options, find out more about my situation and what would work best for me - they were also super nice and made an effort to get to know me and offer me other plans I may want/need in the future without being pushy at all. In the end, this other agent was able to find me a rate that was only 1/3 of what my lender was quoting with much more comprehensive coverage! Anyway, like I said - I was happy with the service from this office the first several years, but I would be wary if you get similar service to what I received within the last year.

Experiences vary, and ours was not a good one…read more Our master insurance policy was transferred to Hazar, and we couldn't change to another brokerage fast enough. We had a bad experience with the agent we were assigned and requests for help with brokerage owner didn't result in any meaningful assistance. We eventually decided to move our business to another brokerage, which was also a very challenging process. It was like dealing with the Department of Motor Vehicles in the former Soviet Union. Would not recommend.

5 Star business who pride themselves in customer service and competitive pricing in their products…read moreand services. I'd definirwly recommend their products and services to anybody who's trying to save $$. I've already recommended a bunch of family and friends because of the friendly staff and competitive pricing. Instead of paying $250 a month on my V8 Challenger, I got hooked up with $120 a month for a V8 Challenger..full coverage with the same deductible. Client for life. Worked with Ivan Joćic and would like to point him out for customer service and for being an outstanding person. I'd totally recommend speaking with Mr. Joćic for all of your insurance needs as he can help you save $$ big time!!!

Tania was EXCELLENT! She was a great listener , personable, kind and attentive to our needs. Tania…read moregave us great comfort and confirmed all of our information. Our insurance was definitely an unexpected SURPISE for us! My husband and I are so blessed and excited for this journey with State Farm! Thank you! Thank you Tania!!!

Leslie is wonderful, and her staff is great. She is smart, thoughtful and gives great advice…read more Without ever overpromising, she delivers outstanding performance. We highly recommend her!