Clean newly refurbished deniable and secure. Very satisfied. I have used them for several years and…read morehaven't had any problems that a phone call to management didn't take care of.

My husband and I needed a storage fast ,and hannah is the sweetest my bank account was compromised…read moreour first month being here and hannah was patient with us I'll refer as many people as I can because I love this place and employees.it always clean and calm.thank y'all so much

Cannot begin to express our appreciation for the employees at Extra Storage located at 2711 Justin…read moreRd in Flower Mound Tx. The over the top customer service, accommodating our unusual dates/tines, UNBEATABLE pricing and extremely clean units and overall facility far exceeded our expectations. No words begin to express our experience -VERY IMPRESSED. Upon move out, we returned to clean (sweep) our unit only to find Emmy graciously cleaning. Told us, "She was happy to sweep the unit, our time/energy should be focused on completing our move." Emmy is a true asset to Extra Storage!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 2711 Justin Rd is no exception. Our Flower Mound storage facility offers a large selection of unit sizes with convenient options like climate control, drive-up access, and vehicle storage. Located near Justin Rd and Long Prairie Rd, we're trusted by neighbors in Highland Village, Bartonville, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

YOU KNOW A PLACE IS CRIMINAL WHEN EVEN THE EMPLOYEES WILL SAY IT!! I would leave zero stars if it…read morewere possible. From the day I got my unit I should have known I would have nothing but issues. The day I made my reservation to get my unit, no one was there. It took over an hour for anyone to show up. When I paid for my unit, I paid for 12 months in advance to "lock in the monthly rate", or at least that's what I was told. However, that was not the case. So when the price went up just 3 months in without my knowledge, the money prepaid to my account ran out early. Try to talk to anyone about this has been a nightmare of repeatedly going to the office, most of the time no one being there, and talking to the same guy who's "going to email his district manager". Moral of the story, if you want price hikes every other month, to never have a person working in the office, and no one to ever call you back, rent here. Otherwise, there's a great place down the street with a green sign. UPDATE: the resolution they offers was a discount for two months. I took it. However, the amount due on my account is $163 more than what I was told I'd pay. And there response when I pointed it out was basically "oh, you're right. Here's $50 off..." I've called the general manager every day this week and he has neither answered or called me back once. DONT RENT HERE!!

Avoid outdoor unit, moved in day 1, flooded the next day after heavy rain, especially end unit,…read more called management but never got a response, went to the office and requested move out immediately.

Price more than doubled since when they bought it from McGee Lane Storage. Prices went up and up…read moreand up. Check out my history, then look at their offer for the same space. Gate was wide open last week and have seen it wide open several times, so no real gated security. Their security is a joke. The parking area literally looks like a junkyard and is not well managed. Very sketchy location and I didn't feel my property was secure. I asked once about pricing, and they said they were "competitive" and didn't care that I was a long-term client. I got a bigger, covered space for a LOT less money closer to my house. This place used to be great. They're greedy and don't invest in broken security gates or lot maintenance. Avoid!!!

We have a conditioned storage unit and a parking space for our trailer. This is one of the best…read morefacilities we have ever had for self storage. The manager and staff are extremely helpful and very friendly. The facility is very clean and secure. I am so grateful to have them so close to our home. I highly recommend Morningstar Storage here in our hometown of Lewisville, Texas.

I was looking for a small storage unit. I checked the websites of the storage units nearby and…read morefound their smallest available was 10 x 10. Lone Star doesn't have a good mobile website or much information online, so I called. This business is family operated. The owners live upstairs. Their level of service was excellent and they were easy to work with. They have lots of smaller units. The place was clean and well maintained. I would recommend using them, especially if you need a small unit and do not care about making payments online. You can pay over the phone. So far, it has been a good experience with The Flanigans!

Local. Convenient. Well priced. Good layout. Both air-conditioned and non-spaces. Also, outdoor and…read morecovered RV and vehicle storage. Frank is AMAZING! He's just a good dude, helpful and knowledgeable.

The is friendly, they offer fair & competitive pricing, their local, and it's clean.read more

I have been a customer of the Lewisville, TX Extra Space for 10+years and have always hd good…read morecustomer service; however recently the "TOP of the LINE" service has been with onsite Manager EMMIE, the most "Hands On" Energetic " Manager" I have ever experienced! She immediately realized how stressed I was with my dilemma. and spelled out a plan for me to reach my goals with her great organizing skills and a constant positive attitude throughout the whole process. I was truly amazed with her experience in helping me with a "Can Do" Attitude and knowledge she demonstrated. If not for her I would have lost my sale items in m storage! Heck! I think Emmie could robablyeffectively run theWhite House!

I am giving a 5 star review because of Emma! We had a…read morecomplicated move and she assisted us in ways that went above and beyond!!! Thanks Emma for all of your support and being so helpful. We truly appreciate your kindness and making this challenging move -from beginning to end- a little easier.

VERY UNSATISFIED!!! It's practically impossible to talked to the manager even though they say it's…read moreopen from 9-6, no one is ever there. call and all you get is answering machines. they raise your rent a lot every single month. I started at $98 a month and on the fourth month it went up to $193 for a 10x10. Don't rent here unless you want to have an unforgetable experience. ‍

Unacceptable Billing Practices and Poor Customer Service at Public Storage…read more I have had multiple storage units with Public Storage at the Highland Village and Lewisville locations, but my recent experience has been beyond frustrating and unacceptable. On 1/15/25, I made an online payment of $885.60 using my AmEx. Later, I realized that I had been mistakenly charged for a unit I had vacated more than two months prior at the Lewisville location. Thankfully, the Lewisville staff handled the issue professionally and refunded the incorrect charge of $295.20 without issue. Then, on 2/28/25, I received a text saying my units were at risk of lien, but to disregard the message if payment had already been made--which it had been on 1/15/25. The next day, I received a rude voicemail from Pam at the Highland Village location stating that my lock had been cut, liens had been placed, and my unit was going up for auction! When I contacted Pam to clarify the mistake, she insisted she could not see my payment confirmation but oddly could see the refund of $295.20 from Lewisville. I repeatedly informed her that my payment had been made, but she refused to acknowledge it and demanded a letter from my credit card company as proof--not an email, not an online statement, but a mailed letter! Meanwhile, my unit and belongings were at risk of being auctioned off due to their incompetence. To make matters worse, on 2/1/25, Public Storage refunded my AmEx $590.40--essentially returning the rest of my original payment without explanation. When I logged into my account, I now owed $1,302.20 in storage fees, late fees, and lien charges; I paid this to ensure my items would not be auctioned off! This entire situation is unacceptable. Public Storage's system is clearly flawed, and their customer service at Highland Village is disgraceful. I paid on time, yet I was treated like a criminal customer and forced to jump through hoops to prove a payment I had already made. If you're considering renting with Public Storage, beware of their questionable billing practices and lack of accountability. I will be escalating this issue further, but I want others to be aware before trusting this company with their belongings. #PublicStorage #CustomerServiceFail #BillingIssues #StorageNightmare #HighlandVillage #Lewisville