Manager Certification Disclosure. Managers are not required to be licensed. Instead, as provided…read morefor in Bus. & Prof. §11504, managers of common interest developments (CIDs) must annually disclose to the board of directors of the association the following information: 1. Whether or not the CID manager has met the requirements of Section 11502 so he or she may be called a certified common interest development manager. 2. The name, address, and telephone number of the professional association that certified the common interest development manager, the date the manager was certified, and the status of the certification. 3. The location of his or her primary office. 4. Prior to entering into or renewing a contract with an association, the common interest development manager shall disclose to the board of directors of the association or common interest development whether the fidelity insurance of the common interest development manager or his or her employer covers the current year's operating and reserve funds of the association. This requirement shall not be construed to compel an association to require a common interest development manager to obtain or maintain fidelity insurance. 5. Whether the common interest development manager possesses an active real estate license. and Management Agent Disclosures. Civil Code § 5375 What we like about voluntary certification of common interest development managers is that they claim to know better but still don't act as if they know the law and governing documents, much less business ethics which are taught in their networking trade unions. Disrespectful of common interest development members, refusing to provide notice of meetings required by law, and misrepresenting and concealing important facts including law and governing documents to members and vendors whether insurance providers, contractors or employees. What's wrong with this is explained in the optional common interest development manager certification process. Law requires disclosure to HOA directors prior to completing a contract with them. Neither TITAN nor any REALTOR handling our particular HOA business for them disclosed timely and adequately that they were NOT certified. And they use a bargain third-party "APFOLIO" service-- like ordering fast food, these days in that it maximizes profits and minimizes contact with Members. The law says particularly out-of-town owners aren't required to agree to website postings rather than disclosures and all general notices via individual deliver via US MAIL to two (2) addresses if preferred at no additional charge to the HOA or members but TITAN pretends that's not the case. And directors at a couple of APFOLIO-customer HOAs behaving the same way are either illiterate, weak, or complicit in supercilious managers secretly operating including vague agendas. The latest was a citation and fine for the water system not being fully disclosed and misrepresented as have other water system problems such as Boil Water Orders and the presence of lead due to inadequately maintained plumbing. But that's what members can get with their money spent on HOA-lawyers to justify it and silence criticism. It's what's wrong with too many homeowners associations. If independent rather than do-it-yourself HOA management is what's wanted, then using a REALTOR is a bad idea generally due to too many conflicts of interest. Interview prospective managers and expect disclosure of whether they've "certified" prior to completing a contract with one. If you catch one having lied about anything then recall a board of directors that won't remove and replace them. My wife and I speak from more than 50 years of combined experience as such California corporation members, directors and officers most of which was in better times.

Brenda went above and beyond for me! I am a first time homeowner and have been confused about…read moreeverything. She took the time to walk me through everything step by step with my HOA and was so patient with me. I appreciate you Brenda! Thank you.

I learned about a 2 bedroom 1 bathroom unit nearby campus because my friend saw someone was moving…read moreout of the unit below him. I checked it out as it was being remodeled and I liked it for the price that I was initially quoted from the landlord. My problem with this property manager is that their new property manager Griselda is unprofessional. She didn't answer my pest control request until a month later when I called and only texted back responses like at 10pm at night telling me that in the future that I will have to pay for pest control when that is not what my lease agreement says. I didn't realize it at the time but my unit is constantly getting earwigs and spiders all over the house and even as I'm showering. I have to keep an eye open just in case a spider lands on me.... I was BIT by an earwig while sitting in my living room out of nowhere so obviously it is a needed maintenance. Why am I being penalized for it? I've never had this experience with any other complex. Update: I got a text back from the property management with a different tone. I contacted my landlord who resolved the problem so I will give a Star for that.

We just closed escrow today on our Fathers home in Loma Linda. He passed away and we needed to sell…read morehis home. Mark Cleveland was amazing to work with. He was quick to respond to us if we had questions, he was professional, honest and worked hard to

We Bought a Home Last Month from the Listing Agent which was Betty Giles and found her very…read more unprofessional. We are not at happy with the service she provided as the listing Agent. Though she wasn't our agent she was the listing agent. Which I paid her fees and commissions as part of the deal. She treated me with complete disrespect on every level of communication. When we called her she continually refused to return calls concerning information regarding the property. We left numerous messages to no avail. Finally I text her and she still ignored our calls. Until I text her that I guess the only way I would get any answers was to show up at the real estate office, which she finally responded with this quote- "I don't have to talk to you" Now there had been no acrimony or terse communication thus far so I am Bewildered at her response. I left a message at the Real Estate office and no one responded there either. To say the least our experience was very un business like and unprofessional.

I want to start off by saying I'm no way into bashing companies or leaving reviews but this was…read morehorrible. My wife and I were looking for a home with one of there agents. We kept getting asked let's get into escrow so fast felt like we were rushing. When we finally got into escrow nothing was done what we asked for. The home inspection was done and lots of things wrong with the home. We asked that lots of stuff be fixed. We were told that all the things we asked for were going to be done but it was a lie it was not done. For example the fire place was fixed incorrectly and when we turned it on the fire came shooting out at me and my kids. We were also told a termite inspection was done and come to find out it was only done on the inside. When we moved in the whole house full of termites real slick. Also we still have the lock box on our door sloppy looking no one has come to take it off. So many other things. I spoke to a lead there at the company and why didn't I know she never called us back. I should have known she would for look at the service we got. This is horrible we are sad when we supposed to happy and now trying to figure out this about the termites. I also have to buy Bo cutters to cut the lock box off. They got paid from the sale and left us hanging when I ask about speaking with the seller it's against the law. The manager from Keller said did you do your final walk thru well we are not handyman how do we know if things were fixed we asked if they were fixed correctly And we were told yes and they were not. We were lied to about the termite report this is not right this is our first home and got done like this. Your agent supposed to take care of you make sure smooth landing. Now we are in a bad situation and don't try calling them because they don't care. Trust I tried already and you. The agent did show up to every appt but unfortunately this was done sloppy and my whole thing is they don't care

As first time home buyers, we were very nervous about working with people who wouldn't care about…read moreus and would try to put us in a bad financial situation. Most people told us to work with a bank, but Dustin helped my parents buy their home and was very protective of their finances. I am so glad we decided to work with Dustin and his team because they were extremely helpful, available, and made us feel safe throughout the home buying process. Dustin even met us after hours and ran through multiple financial scenarios with us. After we closed in an amazingly short 14 day escrow, they even sent us a care package. We fully recommend this team!

Dustin and his team did an incredible job with our recent home purchase. We were on a time crunch…read morewith our move in dates and they were amazing in meeting our needs every step of the way! The team was always so friendly and professional answering all our questions even going above and beyond during this COVID-19 mess. Mandy Bingaman even sent us a moving supplies box with lots of helpful items and sweet personalized perks! Our experience could not have been smoother. Thanks for all your help! -The Hagens

Love them!! As with…read moremost property management orgs, I wasn't expecting much going in. I'd had some pretty frustrating experiences with other management companies before. But these guys have been refreshingly responsive. When I would need to put in a maintenance request, they would always get someone out quickly. David even got someone out the same day when I had a heating issue. I never felt left out to dry which is unfortunately common for property management groups. I never feel like I'm chasing anyone down just to get a straight answer. Move-in was smooth, the unit was clean and exactly as advertised, and any small issues that came up were handled without me having to follow up three times. It's a pretty low-drama experience, which is honestly all you want from a landlord situation.

I've had a great experience with David, from the moment I inquired about a space he was very…read moreattentive and helpful throughout the entire process. When anything has needed attention he has been quick to fix the issue which is very much appreciated. It's very clear they care about their tenants and want to see local businesses succeed.

We bought our first home with Chris and Geralyn. As first time home buyers, they were very patient…read moreand explained everything perfectly. From the process to problem solving to negotiation to escrow, they are truly a dream team. I recommend all my friends to them, as the service was impeccable. We couldn't be happier with our first home.

It was a joy working with the Rappaport Realty team. My wife and I felt that we received the best…read moresupport and guidance during this process. Not only did we find the house of our dreams. It felt that all of our needs were met throughout the process. Easy to communicate with, in addition to always being there when we needed them most. Gera was very knowledgeable, informative, and would drop anything to serve us. We continue to recommend all of our family and friends there way.

What do you typically look for in a refinance company? You should pay attention to their customer…read moreservice, expertise, and variety of loan options. Our best experience has been with John Stanfield and he ranked high in all these categories. We were introduced to John by a friend that raved about him after she refinanced her home with Viewpoint Financial. We are thankful and grateful that our paths crossed. He is the best individual selected to meet our refinancing goals and we have refinanced both of our homes with John. He made us feel like if it's import to us, it's import to him. He has exceptional communication skills, professionalism, respectful and is always available. He continues to raise the bar and other companies do not compare. Thank you John! -Abraham & Leticia

My experience working with Viewpoint Financial was exceptional. The team is knowledgeable,…read moreprofessional and always willing to go the extra mile. They were so pleasant to work with. I highly recommend using their services. Terri Taflinger

I've had the pleasure of Rick representing me in several real estate transactions. He listed my…read morerental property in the mountains while still occupied by less than cooperative tenants. He did a great job of negotiating with the tenants to be able to show the house to perspective buyers to help get the house sold quicker. He also assisted me in finding a commercial spot to lease for my tea shop. He made all my transactions run smoothly and was available any time day or night to answer my questions to put my mind at ease. Excellent agent!

I am so thankful we found Rick Polidore. We had worked with another realtor but we felt we didn't…read moreget the service we needed. Rick was very attentive and patient with us. It took over a year for us to find a place we loved and could afford. We never felt rushed or pressured during the process. When we were ready to submit our offer, we trusted Rick. He suggested we submit a lower offer than listed price! Surprisingly he did it!! Rick handled everything and got the deal done! He didn't stop there. He made the inspection, escrow and closing effortless on our part. Thanks Rick we will recommend you anytime we hear someone in need of a good realtor.